Why such a fuss

Should you treat people's data with integrity and respect? 

In the 56th episode of our podcast, we sit down again with Rowenna Fielding, a passionate Data Protection Officer and digital privacy advocate, to discuss the critical importance of treating people and their data with integrity and respect.

The key takeaways from this episode are:

✅ Why transparency is key for businesses handling customer data

✅ Data protection compliance by business owners Join us once again for a thought-provoking conversation about ethics, privacy, and responsible data management. 

If you would like to know more about General Data Protection, feel free to contact us: 📧  [email protected] 

#gdpr #dataprotection #rightsandfreedom #transparency #integrity #personaldata

Are you confused about what exactly is personal data under GDPR?

Click play to find out!

In the 55th episode of our podcast, we provide clarity on data protection with Rowenna Fielding, a seasoned Data Protection Officer.

We break down:

✅ The jargon of Article 4 of the GDPR into plain English

✅ Exploring what personal data really means in practical terms.

✅ Understanding why religion is classified as 'Special Category' data

✅When personal data is personal data in one scenario and not another Join us as we demystify all of these things about personal data. 

Why personal data is like 'yellow sticker'

If you would like to know more about General Data Protection, feel free to contact us: 📧  [email protected] 

#gdpr #dataprotection #personaldata #data #specialcategorydata #law #lawfulbasis

Data Hoarders Beware! 

Holding onto unnecessary data can be risky for you and your organisation and may also violate GDPR.

In the 54th episode of this podcast, we have once again invited Scott Sammons, a Remote Data Protection Officer, to discuss the importance of data deletion.

You will learn:

✅ Why keeping data can be a major liability. 

✅ When data retention might actually be justified.

✅ The growing burden of data by endless email replies. 

✅ How to apply ROT (Redundant, Obsolete, Transitional) to data retention

Listen to our conversation and learn why you should declutter your data and keep your business GDPR compliant! 

If you would like to know more about General Data Protection, feel free to contact us: 📧  [email protected] 

#gdpr #compliance #dataprotection #deletion #storagelimitation #dataretention #rot #declutter #redundatobsoletetransitional

would you like to build trust with your customers and be ahead of your competitors? Then pay attention. In this episode, we're once again joined by Scott Sammons, a Remote Data Protection Officer, to discuss the importance of getting your customers opt-ins the RIGHT WAY.

We discuss:

✅ The importance of complying with GDPR and practicing transparent opt-in methods. 

✅ The effectiveness of the option of customising privacy notice.

✅ The dangers of non-transparency in data collection. From this episode, learn why ethical data collection will help you build lasting trust with your audience! 

If you would like to know more about General Data Protection, feel free to contact us: 📧  [email protected] 

#gdpr #pecr #marketing #opt-in #out-out #emailmarketing #digitalmarketing

Does the thought about sending data from the UK to the US bother you?

are you worried about its safety?

Fact is, data transfer regulations can be confusing, and many things could go wrong.

Join me in another podcast with Scott Sammons, a Remote Data Protection Officer, as we break down the fuss surrounding UK to US data transfer.

In this podcast, Scott explains:

✅Why data transfer between the UK and US can be a concern.

✅ The potential risks involved and what could go wrong with your data during transfer.

✅ How the UK data bridge programme can help protect your data during transfer.

✅ Who is eligible to use the data bridge programme?

As a business owner or individual who cares about the safety of their data, you will find this podcast educational! 

If you would like to know more about General Data Protection, feel free to contact us: 📧  [email protected]

Is AI a friend or a foe?

How Does AI REALLY Affect Us?

AI is everywhere these days, but how exactly is it changing the world around us? Join me and Scott Sammons, a Remote Data Protection Officer, as we discuss the impact of AI development on humanity!

In this podcast, we discuss: The need for AI regulation and how AI may transform our work now and in the near future. We also talked about why transparency in the use of data matters in a world driven by data and understanding what data means and its use.

We wrapped up with the importance of data awareness as the world advances with AI. Whether you're curious about AI or concerned about its impact, this podcast is for you!

If you've like this episode please give us a like and click on follow to avoid missing future episodes

If you would like to know more about General Data Protection, feel free to contact us:

📧  [email protected] 

#gdpr #dataprotection #ai #data #compliance #risk 

We're excited to welcome back the wonderful Mandy Allen from CRM Insight! This time, we're talking about how a CRM can help businesses quickly resolve customer issues. With a CRM, the support teams can easily access a customer’s history, preferences, and past interactions, leading to faster issue resolution and a more personalized experience.

I'll also be covering some of the most common mistakes organizations make when using a CRM. These errors can lead to data leaks, misuse, and leave the company vulnerable to reputational damage and potential lawsuits. Stay tuned for some valuable insights!

#gdpr #dataprotection #crm #customerservice #customersupport #support #helpdesk #damage #dataleakage

In this episode, I chat with Mandy Allen from CRM Insight about how a CRM system can supercharge your business marketing campaigns. We dive into why accurate data is crucial, how to identify your target audience for the best results, and the right way to get consent, complete with real-life examples. Plus, I share the key criteria for valid consent and which CRMs you might want to avoid. Tune in for some valuable insights!

#gdpr #pecr # dataprotection #compliance #crm #marketing #campaign #directmarketing

Mandy Allen from CRM Insight and I chat about how a CRM can boost customer relationships, increase satisfaction, centralise data, control access, automate and optimise processes, and improve data quality and records management.

If you haven't yet introduced a CRM in your business or you're thinking about upgrading your current one, tune in! You'll discover some valuable insights.

If you would like to know more about GDPR and how it applies to your business and it can set your business apart from your competitors, please get in touch. We can be reached at [email protected] alternatively on social media just search for CVG Solutions we are on LinkedIn, Facebook and Instagram or through our website www.cvgsolutions.co.uk

#gdpr #dataprotection #crm #data #quality #processes #centralisation #standardisation #optimisation