Are you saying that I have to stop practicing Human Centered Design? Well yeah that's basically the answer.

According to Nik Parekh human centered design has brought a lot of positive change to the world but it's not sustainable. And to be honest Nik isn't the first one to make this argument. Former guests like Mauricio Manhaes and Anab Jain have also made a similar plea.

We have to adopt a different design approach which is even more inclusive... Nik shares some inspiring examples how we can do that.

The other topic you'll learn about in this episode is the one of #standardisation. Especially how far can you standardize the service experience without losing touch with the local context? This doesn't only apply to services offered by global brands... this applies to every service provider because local might be as small as your street!

Finally talks about the next frontier for designers which is #law. I didn't see that one coming either. But it's interesting to think about what would happen when privacy policies, terms of use and yes even laws would be the outcome of a design process. In which way would the result be different than what it is today?

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----- [ GUIDE ] -----

04:30 - The first encounter with Service Design.

06:10 - How far can we take standardisation within service design?

14:25 - Why human centered design?

25:30 - When will designers be law makers?

33:30 - Big question: In what areas can designers as lawmakers make an immediate effect?

34:30 - Book giveaway contest

----- [ LINKS ] --------

* https://www.nikparekh.com

* https://www.linkedin.com/in/nikparekh/

* https://twitter.com/imNikParekh

* https://medium.com/@nikparekh

* https://www.beyondmeat.com/products/the-beyond-burger/

----- [ MORE ] -----

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----- [ FREE COURSE ] -----

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