In part two of our chat with Dr. Heather Ford, we delve deeper into the hidden dynamics of Wikipedia — the world’s largest encyclopedia and 8th most visited website, run largely by volunteers.

We explore how pages are updated in real time, yet controversial topics like Indigenous place names often face delays and heated edit wars. Dr. Ford explains how this can lead editors to walk away, raising concerns about who gets to shape history. We also unpack the platform's lack of diversity and the growing influence of AI — with up to 90% of internet content projected to be AI-generated by the end of 2025. Connect with Dr. Heather Ford on Linkedin hblog.org