Jerry is joined by IBM Distinguished Engineer and CTO of Digital Business Automation, Allen Chan. They discuss how RPA automates repetitive human tasks by mimicking human actions and how this can save time in tasks such as reading documents and interacting with applications. Allen describes how Robotic Process Automation is a misnomer, because it's not the entire process that's automated, it's the tasks within it. He makes sure to clarify that RPA is a tool built to assist humans, not steal our jobs.  

Art by April Monson.

Jerry is joined by Chief Digital Officer at Memorial Sloan Kettering Cancer Center and author of four "For Dummies" books, Claus Jensen. They discuss the important role automation is playing in the healthcare industry and why the combination of AI and human doctors outperforms either in isolation. Claus shares good (and bad) examples of how AI can be used in healthcare, as well as what innovations he sees on the horizon in the coming years.  

Art by Orizema Cruz Pina.

Jerry is joined by Director of AI Platforms and Runtimes at IBM Research, Dr. Rania Khalaf. They discuss the concept of a "hybrid workforce," where bots and people work together, and what can be accomplished when that collaboration is optimized. Rania explains how Agent Orchestration plays a role, then brings everything together with a Generative AI example.  

Art by Orizema Cruz Pina.

Jerry is joined by IBM Fellow and one of Forbes’ “Top 20 Women in AI Research” Rama Akkiraju. They discuss AI for IT Operations (AIOps) and the incredible automation potential it has in the very near future. Rama introduces the idea of a “digital teammate” and explains how it all comes together in “ChatOps.”  

Art by Matt Cardinal.

An introduction to The Art of Automation Podcast and the "art of the possible." Jerry elaborates on the concepts of automation, self-driving cars, and how this all relates to the future of enterprise technology.  

Art by Matt Cardinal.