Jerry is joined by IBM Fellow, Chief Technology Officer, and Vice President of Cognitive Processing Platforms at IBM, Teresa Hamid. They discuss how AI-powered Automation is fundamentally transforming how we get work done in the enterprise. Teresa explains that a driving force behind this transformation is Intelligent Workflows, which are masterful orchestrations of Automation, AI, Analytics, and Skills that can be implemented to radically and positively change user experience. Jerry shares a real life example, where IBM helped a US government agency implement Intelligent Workflows to reduce claims processing times from 15 days to 15 minutes. 

Connect with us: https://www.linkedin.com/in/art-of-automation/   
IBM Garage: https://www.ibm.com/garage  

Art by David Ryan.

Jerry is joined by Vice President of Strategy and Emerging Solutions at Interac Corporation, Oscar Roque. They discuss financial services from the ATM to AI and how financial services is no longer just about finance - with the digital world in every aspect of our life, financial services is now blending with many other sectors to create an entirely new digital, multimodal user experience. Oscar explains how digital is the precursor to automation, and with the ever-growing quantities of data, how financial services companies have the obligation to help their customers while still ensuring transparency. They close by exploring the art of the possible - a world where AI agents can help synthesize data to assist in research, having enough power to have predicted the GameStop stock boom before it happened. 

Connect with us: https://www.linkedin.com/in/art-of-automation/  

Art by David Ryan.

Jerry recaps The Art of Automation Season 1 and gives a preview for Season 2. 

Connect with us: https://www.linkedin.com/in/art-of-automation/  

Cover Art by Jerry Cuomo.

For the final episode of Season 1, Jerry is joined by Vice President of IBM Digital Business Automation, Ed Lynch. They take a step back and discuss the concept of Enterprise Automation as a whole, specifically, where we are today and how we got here. Ed explains that Automation is everywhere - not limited to one specific industry.  He then elaborates on the future of Enterprise Automation, and how it inevitably will be centered around AI and augmenting human work. They close by determining that Automation all comes down to the human beings and that the best place to begin your Automation journey is with the data.  

Art by David Ryan.

Jerry is joined by Senior Vice President and Chief Technology Officer at NCR Corporation, Tim Vanderham. They discuss how progressive retailers are beginning to use Automation to transform the customer's shopping experience - a transformation that has been catalyzed by the ongoing pandemic. Tim shares Automation examples from self-checkout to online ordering and explains how this goes beyond classic Automation to Edge, Computer Vision, Internet of Things, and even Cryptocurrency. They close by jumping the tracks to AI and diving into how, out of necessity, retail companies are utilizing AI to filter through millions of events to isolate outages and create a more personalized experience for their consumers. 

Art by David Ryan. 

Tim's Interview on Crypo in Retail: https://www.youtube.com/watch?v=3aGURdd9i4c

Jerry is joined by IBM Distinguished Engineer, CTO of IBM Application Platforms, and a Founding Father of the WebSphere Application Platform, Dr. Ian Robinson. Jerry and Ian discuss the story of Java, from its beginnings at Sun Microsystems, to its role today as the platform for an enduring software development ecosystem of languages, runtime platforms, open source projects, and much more. Ian explains how the Internet as we know it today, would simply never have existed without Java. He then elaborates on Automation and AI's role in Java with examples from real operations, IT, and other enterprise teams. They close by exploring a new game-changing technology (which combines Java and AI-powered Automation) that is taking monolithic applications and increasing their agility by breaking them down into smaller microservices. 

Art by David Ryan.  

IBM Semeru Runtimes - http://ibm.com/semeru-runtimes 
The Open Liberty Project for Java microservices - https://openliberty.io/ 
Mono2Micro - http://ibm.biz/Mono2Micro 
WebSphere Automation - https://www.ibm.com/cloud/websphere-automation

Digital Jerry (DJ) and Human Jerry return for a special episode on one of the most popular technology trends of the last decade, Blockchain. Jerry begins by clearing up a few common misconceptions about Blockchain, like the fact that it's not the same thing as Bitcoin. He reframes the popular narrative around Blockchain by sharing its extensive use cases, all of which are unified by a desire to build a trusted network to handle interactions between known parties. Jerry then shifts the discussion to Enterprise AI-powered Automation, where Automation technology is generally bounded by a company's firewall. With Blockchain, however, Automation is being expanded to multi-party processes (such as supply chain), saving substantial amounts of time and money. Jerry closes by summarizing how Blockchain's immutable shared ledger creates a foundation of trust and confidence, by forming one system of truth for all players involved. 

Cover Art arrangement by human Jerry Cuomo. 

More on Blockchain and Trust: https://www.linkedin.com/pulse/data-we-trust-well-after-you-add-little-blockchain-jerry-cuomo/

Jerry is joined by Director of Engineering at Submergence Group and the mastermind behind the Mayflower Autonomous Ship, Don Scott. They discuss the unique application of Automation and AI at sea, specifically around the Mayflower Autonomous Ship project, which is attempting to become the first entirely automated vessel to traverse the Atlantic Ocean. Don explains how this "AI Captain" operates and makes decisions while at sea. He also elaborates on safety, trust, and international marine regulations and how AI explainability is such an important part of the Mayflower Autonomous Ship (or any other AI system). Jerry and Don close by exploring how lessons learned from Automation at sea can be applied back to an enterprise setting. 

Art by David Ryan. 

Follow the Mayflower Autonomous Ship: https://mas400.com

Jerry is joined by Vice President of Automation Intelligence and leader of the IBM France Development Lab, Harley Davis. They set out to answer the most frequently asked question by The Art of Automation's audience: "Where do we start"? Harley explains the concept of Process Mining and how it takes a data-driven approach to translating an enterprise's desire for improved operations into actions and automations that can actually be implemented. He also discusses how Process Mining technology allows a business to simulate (using a "Digital Twin") what would improve if certain automations are applied, removing risk and justifying AI investments.  

Art by David Ryan.  

IBM Process Mining: https://www.ibm.com/cloud/learn/process-mining  
myInvenio: https://www.ibm.com/docs/en/cloud-paks/1.0?topic=foundation-process-mining

Jerry is joined by Turbonomic CEO and member of the "Forbes Midas List" six years running, Ben Nye. They discuss the concept of "ARM" (Application Resource Management) and how it can be used to save companies 30% on their cloud infrastructure bills. Ben explains that the infamous "spinning wheel of death" (which often comes when applications are being starved of resources) can effectively be eliminated when a company uses ARM technology to automate optimal resource allocation. He clarifies this point with an analogy of an auction or negotiation, where applications bid on and trade resources, depending on their needs. Finally, Ben shares how ARM is saving enormous amounts of energy in data centers, reducing carbon emissions and an enterprise's impact on our climate.  

Art by Kylee Barnard.