Winning Teams

What does it take to build trust? Do we even really know what trust means? There's a lot that goes into truly understanding the idea of trust and today's guest is an absolute expert on the subject. He studied it, wrote his thesis on it, has written a book about it, and has now dedicated his business and life's work to building trust.

Darryl Stickel is the author of Building Trust: Exceptional Leadership in an Uncertain World and the founder of Trust Unlimited. Through Trust Unlimited, Darryl teaches leaders how to find and use their most powerful tool. A tool that is always in a leader's control, how to effectively build trust in their relationships. In this episode with Darryl, we discuss what it takes to build trust, how fragile it can be, and how easy it is to break it. He shares how to be in a place where you can be trusted and can trust others.

In a world where we are seeking and hoping we can trust our world leaders, this conversation is very timely.

• Darryl's Background, Upbringing, and Interest in the Idea of Trust
• Why Trust is an Important Topic
• What If There Were No Villains?
• How Trust Actually Works
• The Definition of Trust
• Practical Steps to Take to Build Trust
• Understanding Trusting Contexts
• Having a Shared Understanding in a Team
• Resetting Emotional States
• Short Term Problems that Can be Resolved with Trust
• How Trust Differentiates Us
• Darryl's Book Recommendation and Daily Rituals

Darryl holds a Ph.D. in Business from Duke University and completed his doctoral thesis on building trust in hostile environments. Upon completing his studies Darryl served as a consultant for Mckinsey & Company prior to founding his own consulting firm, Trust Unlimited. As the founder of Trust Unlimited he has advised organizations and individuals on what trust is, how it works, and how to build it. The experience of helping organizations actually solve trust problems has provided a blend of deep theoretical knowledge and practical applied experience. Darryl has worked with a broad range of organizations over the past 15 years with Trust Unlimited. Darryl serves as a coach and advisor for CEO's and other senior executives across a broad range of organizations and industries. He helps senior executives with business related issues but also helps them focus on the people problems that can be among the most challenging they face.

Connect with Darryl Stickel:

• https://www.trustunlimited.com/

• Trust Unlimited Website
• Building Trust: Exceptional Leadership in an Uncertain World by Darryl Stickel

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Accessibility is not only an important consideration for organizations, but in today's world, it is absolutely necessary. Did you know that 1 in 4 people have a disability? This population may not be interacting with your business due to lack of accessibility. Today's guest brings to light a lot of staggering statistics and the challenges people may have engaging with a business's online presence.

Mike Iannelli is the co-founder and CRO of Ablr, a Disability Inclusion and Digital Accessibility company. Their mission is to remove barriers for all people with disabilities. They do this by eliminating the digital divide, changing the mindsets of people and organizations, and creating pathways for employment. Their team is composed of professionals with disabilities and their mission-based company shows organizations how much they are excluding a large portion of the population from their services.

The process of making your business more accessible is not only a compliance issue or even a revenue opportunity. Yes, you'll mitigate legal risk and increase revenue, but it is also the right thing to do.

• The Reason Behind Abler and Mike's Background
• Equality and Why it is Important and Necessary
• Missing a Huge Market Through Exclusion
• It's Not Malintent, It's Awareness and Education
• Changing Culture and Mindset of an Organization
• How Ablr Works with Companies to Ensure Equality
• Kindness as the Bottom Line
• The Process of Making an Online Presence Accessible
• Ablr's Accessibility Scorecard
• Guidelines and Validation for Organizations
• Percentage of Websites That are Not Accessible
• Human Testing to Ensure Usability
• The Significant Business and Reputation Loss as a Result of Exclusion
• The Future of Ablr's Mission-Based Work

Mike is a hybrid executive with a blend of creative and analytical intelligence. His tenure ranges from developing and leading Digital Marketing Agencies, to holding Executive level positions with multiple firms. Mike spent half of his career on the client side, leading Digital Marketing, Creative & Analytics as Vice President of Marketing at the largest operator of for-profit post-secondary educational institutions in the United States and Canada (formerly known as EDMC). A highly effective and passionate leader, Mike has been part of the digital ecosystem for over 20 years, leading marketing strategy for brands like Hanes, Dick's Sporting Goods, Johnston & Murphy and The Body Shop.

His dynamic background allows for unique and creative thinking for clients, companies and partnerships alike. At Ablr, Mike will once again be in hybrid formation: leading business/brand strategy, business development & marketing operations, and developing the Ablr Partnership Program; extending our footprint across the US & beyond bringing digital accessibility, inclusion and compliance to everyone.

Connect with Mike Ianelli:

• https://ablr360.com/

• Ablr's Website

Connect with John Murphy:

• LinkedIn
• Twitter
• YouTube
• Facebook

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We hear the word innovation quite often in the business world, but what does it actually mean? And more importantly, are we making space for innovation? Today's guest helps us hone in on what innovation really means and what amazing things are possible when we cultivate a culture for innovators.

Liz Varones is the founder and managing director of Anthos Consulting with prior experience in the corporate world. Anthos is an organization that really focuses on helping leaders and their teams to be innovative and to actually act on it. She helps organizations not only see the what and why, but helps them implement the how to bring something to life. She discusses how to be sure that innovation is business as usual rather than a one-time event and how we can balance new ideas with day-to-day expectations in the workplace.

This is a big challenge and a big topic, but Liz is passionate about bringing new ideas to life and it's certainly a huge benefit to organizations that give their teams the creative space to do so.

• Liz's Background and Path to Anthos Consulting
• The Common Thread of Innovation
• Meaningful Change Rooted in Service
• Why Innovation is Important
• The Reasons Innovation is a Challenge in Many Organizations
• Realizing Your Power Over Your Calendar
• Creating Space for Innovation
• What Leaders Can Do to Boost Innovation
• Focusing on Using a Process to Bring Something to Life
• Managing a New Generation of Innovators
• Cultivating a Culture of Innovation
• Celebrating Learning Over Failure
• Liz's Book Recommendation and Daily Rituals

Liz Varones is a transformation consultant and coach with over 17 years of experience. She founded Anthos Consulting in 2019 and through it she helps business leaders to create transformation by cultivating their best ideas and providing a clear path to turn their vision into a reality. Liz's past efforts and experience marketing blockbuster brands with pharmaceutical giant Pfizer has led her to drive change and innovation, even amid shifting market dynamics or ambiguity. As an independent consultant and coach, she provides services in enabling transformation and fostering professional development for both businesses and individuals.

Connect with Liz Varones:

• https://www.anthosglobal.com/

• Anthos Consulting Website
• Liz Varones on LinkedIn

Connect with John Murphy:

• LinkedIn
• Twitter
• YouTube
• Facebook

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In a time when talent acquisition and retention is a huge stressor for many organizations, leaders are looking for creative strategies to handle finding the right people and keeping them onboard. Today's guest is an expert in this area and uses assessment tools to do just that.

David Jones is the founder and CEO of The Talent Enterprise and the author of the book The Future of Assessments: Are You Ready for 3rd Generation Talent Management? The Talent Enterprise partners with governments, employers, and educators to enable people and communities to thrive by advancing the application of behavioral science and neuroscience. They call this the Science of Behaviourmetrics and it blends contemporary psychometric tools and assessment solutions with the latest advancements in artificial intelligence and data science. It sounds complicated, but David breaks it down in today's episode and shares that the data derived from these assessments do not need a third party to interpret. He also discusses the right way to use assessment tools to not only manage talent acquisition but to also allow candidates to experience the very clear employer brand.

• What The Talent Enterprise Provides to Organizations
• Making the Assessment Process Enjoyable for Both Parties
• The Structure of and Changes in the Assessment Industry
• The Science of Behavior Metrics
• Intuitive Reports Without the Need for a Third Party to Interpret
• The Use of Assessments in Interviews
• Supporting an Employer Brand Through an Assessment Process
• Good Candidates Assessing Employers
• The New Frontier in Balancing Work and Wellbeing
• The Fragility of Relationships
• Managing Talent Acquisition and Retention with a Coaching Culture
• The New Idea of Being Both Introverted and Extraverted
• David's Book Recommendations and Daily Rituals

David Jones is the Founder and CEO at The Talent Enterprise. With a background in labor market economics, David is a senior advisor to policy makers and organizational leaders on their most pressing human capital priorities. With over 28 years of work experience, including living in Dubai for over two decades, David has worked with clients across 25+ countries on a broad range of talent, leadership, assessment, performance, transformation and inclusion projects. David is experienced in using a wide variety of psychometric instruments and is qualified with the British Psychological Society at both Level A and Level B

David leads business growth and expansion efforts across global markets at The Talent Enterprise, along with leading key client relationships. He heads our research and innovation efforts to identify future human capital priorities. David was previously the Chief Consulting Officer at Aon Hewitt MENA. Prior to this, he held senior HR leadership roles at Emirates Group, Dubai Civil Aviation and KPMG.

Connect with David Jones:

• https://thetalententerprise.com/

The Talent Enterprise Website David Jones on LinkedIn

Connect with John Murphy:

• LinkedIn
• Twitter
• YouTube
• Facebook

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We've discussed the differences between the generations in the workplace and how we are experiencing the phenomenon of multi-generational teams. But now it's time to hear from a Gen Z-er herself, and a remarkable one at that.

Hannah Williams is today's guest and at the young age of 24, she has accomplished so much. In this episode, she shares her story and how she managed to become such a high achiever in a short time. She is highly articulate in her ability to describe what organizations should and shouldn't be doing to embrace and develop her generation. This includes what she calls Radical Empathy and the Gen Z Trinity.

In addition to being a young leader in this space, Hannah is also the host of an interesting podcast called Native Digital + Native Analog to further discuss the shift we are seeing across the world in Generation Z's natural ability to use and rely on technology. She also shares an exclusive link for Winning Teams listeners to find your Native Digital Relevance Score and ways to find her book A Leader's Guide to Unlocking Gen Z.

• How Hannah Managed to Achieve So Much by a Young Age
• The Impact of Trust and Mistrust
• The Concept of Radical Empathy
• Culture Clashes Across the World in the Workplace
• Empathically Discussing Local and Global Issues
• Tolerance vs. Empathy
• The Stumbling Blocks for Gen Z-ers
• Native Digital and Native Analog - How They Live
• The Gen Z Trinity
• The Importance of Authenticity
• Managing Gen Z to Get the Best Experience for Everyone
• Native Digital Relevance Score
• Hannah's Book Recommendation and Daily Rituals

Hannah Grady Williams was only 12-years-old and in middle school when her dad took her to work at his start-up one day per week. Before long, Hannah was devouring business books. She enrolled in college at age 14 and graduated with a degree in international business by 18. Her efforts to hone her skills during her school years resulted in numerous accolades, including North Carolina Public Speaker of the Year. Hannah was invited onto the board of the Honduras Fountain of Life to provide a Gen Z perspective on Central American missions.

Over the last decade, Hannah has consulted Fortune 500 companies and boutique luxury brands and has had the pleasure of working with some of the best and brightest leaders across the globe. Her young introduction to the world of real estate led her to continue investing as an adult. Now, with the help of her recently published book A Leader's Guide to Unlocking Gen Z., Hannah is on a mission to help companies connect with her generation. In a time when the world is increasingly divided, Hannah has made it her mission to foster #RadicalEmpathy in the workplace—helping people of all generations gain a voice. Her work provides a bridge of connection between different generations and helps businesses positively engage Gen Z, the newest members of the workforce.

Connect with Hannah Williams:

• https://www.hannahgwilliams.com/winningteams

• Website
• LinkedIn
• The Native Digital + Native Analog Podcast
• A Leader's Guide to Unlocking Gen Z by Hannah Grady Williams

Connect with John Murphy:

• LinkedIn
• Twitter
• YouTube
• Facebook

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John Feloni joins me today in this episode which includes a wealth of inspiration. Whether you are in the corporate world or an entrepreneur, this conversation offers so much wisdom inside and outside of business.

John got his start as a young investor on Wall Street, but is now a successful author and consultant. He offers a wealth of experience and expertise and in this episode, he shares the 7 keys to wisdom and wealth. He outlines these keys in his best selling book The Covenant Secret which is a highly recommended read for anyone no matter your career. The principles we discuss are important to build any business on and oftentimes they are obvious but passed over. Listen to find out how you can implement these keys into your business and life on your own journey to wealth.

• John's Current Endeavors in Business
• His Wall Street and Investment Background
• Stakeholder Capitalism
• The Human Commonality Between All Stakeholders
• Each of the 7 Keys
• The Golden Rule and Gratitude
• Building Trust Through Honesty
• What You Believe Impacts Your Decisions and Outcomes
• Pulling Back and Reflecting
• What Gets in the Way of Entrepreneurs Building Sustainable Businesses
• Constantly Evaluating Where You Put Your Focus
• Fostering Entrepreneurs in the Corporate World
• The New Generation's Appeal to Authenticity
• John's Book Recommendation and Daily Rituals

John's Wall Street background as a stockbroker, manager and CEO of a small investment bank, his shareholder rights activism, his experience in running a college loyalty/rewards and payments technology company, and his college marketing experience, uniquely prepared him for success as the founder and CEO of StockSquirrel. His expertise and experience comprise all the moving parts of what he and his team are creating and executing at StockSquirrel. Through his own investment company, John invested, partnered with, operated, and consulted to many ventures targeting the college market. This includes serving the Boston Phoenix media group in management of all its media divisions, releasing Windows 7 for Microsoft on 200 campuses and launching a college checking product for Citizens Bank on 50 campuses, among other product campaigns through his college marketing company. As a bestselling author, John addressed the hubris of misguided leadership and explores inspired leadership, as well individual motivation, personal inspiration and the seeking and developing of individual and organization purpose. Whether on Wall Street or a college campus, John uses his lifelong entrepreneurial spirit to act resourcefully and effectively and build extraordinary teams. He considers himself blessed with a spectacular team at StockSquirrel, where he intends on executing a vision that will make a dent in the Universe and expand the social consciousness of society.

Connect with John Feloni:

• https://johnfeloni.com/

• Website
• LinkedIn
• The Covenant Secret by John Feloni

Connect with John Murphy:

• LinkedIn
• Twitter
• YouTube
• Facebook

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Joining the podcast today is Sophie Wade, an expert on the future of work. We dive into the topic in great detail and the most impactful message she provides is the importance of empathy in the workplace. Her most recent book Empathy Works: The Key to Competitive Advantage in the New Era of Work is a fascinating and highly recommended read for leaders in any type or organization.

As we continue to feel the impact of "The Great Resignation," organizations are faced with the opportunity to change their rules and their models. In this interview, Sophie and I also discuss the reasons we are experiencing this era of resignation, how to embrace multiple careers in a lifetime, and how to navigate multi-generational teams. Most importantly, Sophie also tells us how we can make these necessary shifts happen.

• Sophie's Background and Experience as an Author
• The Growing Interest in Work Flexibility
• Connecting with Multiple Generations in the Workplace Through Empathy
• Considering the "How" of Work
• Empathy Creates a Safe Work Environment
• Having a Consistent Culture Throughout the Organization
• Articulating Culture
• The Connection Between Trust, Empathy, and Employee Engagement
• The Opportunity to Redesign Work Due to The Great Resignation
• Sophie's View of the Future of Work
• Gen Z's Contribution to Workplace Changes
• The Minefield of Multiple Careers in a Lifetime
• The Need for an Upgrade in Education
• The Concept of Retirement and Non-Retirement
• Moving On From the Idea of Suffering at Work
• Sophie's Book Recommendation and Daily Ritual

Sophie Wade is an acclaimed work futurist, speaker, and author. A Workforce Innovation Specialist with Future-of-Work consultancy Flexcel Network, Sophie's advisory work and transformative workshops enable executives and managers to adapt for evolving business conditions, and attract, engage, and retain their multigenerational distributed workforce. A graduate of Oxford University (BA) and INSEAD (MBA), she is the author of the Executive MBA textbook Embracing Progress: Next Steps for the Future of Work, and a popular LinkedIn Instructor on Empathy and Gen Z. Sophie lives in New York City.

Connect with Sophie Wade:

• https://www.sophiewade.com/

• Website
• LinkedIn
• Twitter Empathy Works: The Key to Competitive Advantage in the New Era of Work by Sophie Wade

Connect with John Murphy:

• LinkedIn
• Twitter
• YouTube
• Facebook

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Overwhelm is a fact of life and in some ways we can look at it like a disease with no cure. But today's guest proves that while things can feel overwhelming, especially in the business world, that overwhelm can be managed and is all in your head.

Mark Silverman is today's guest and shares his extraordinary background story. He went from rags to riches and then rags to riches a second time and in this motivational conversation he explains why it took him two tries to get it right. It all came down to a shift in thinking that was sustainable. Mark is the author of Only 10s: Confront Your To-Do List, Transform Your Life and as an author with ADHD, he has learned ways that help manage overwhelm and make sure you are not cluttering your brain with things that are low-priority or things that don't even need to be done in the first place. He brings to the conversation a lot of great actionable tips and an exclusive link for Winning Teams listeners to access video content about this strategy.

• Mark's Interesting Backstory and How He Found Success on a Crooked Road
• How Midlife Catches the Things That are Not Sustainable
• Mark's Journey Back to Success
• The Current State of Stress Everyone is Experiencing Right Now
• The Key to Making This Shift Sustainable
• How Reading, Learning, and Meditating Helped Begin This Shift
• Looking for thing Things "Behind" Your To-Do List
• Following Your Intuition and Focusing First on "The 10s"
• Overwhelm as a Disease and How to Find the Cure
• Where Overwhelm Really Is: Your Mind
• Mastering Difficult Conversations and Delegating
• The Importance of Holding People Accountable
• Things Leaders Do to Create Overwhelm
• How to Deprioritize to Lesson Overwhelm
• Mark's Book Recommendation and Daily Rituals

Mark Silverman is no stranger to overcoming adversity and mastering his own overwhelm. When he was 27, he was homeless, 135lbs, and living in his truck. 10 years later he was a millionaire. Mark is on a mission to take the lessons learned along the way, paired with his business acumen, to help others define and achieve their own successes.

Mark came to coaching after a successful career in technology, where he generated over $90,000,000 for fast-growing startups by bringing together executives, technical leaders and stakeholders to close complex multimillion-dollar sales. He brings his leadership experience, together with his coach and facilitation training, to his clients helping them achieve sustainable success in all areas of their business and lives. He is the author of the Bestselling "Only 10s 2.0 – Confront Your To- Do List, Transform Your Life" which has sold over 75,000 copies to date. Mark helps CEOs and Senior Leadership teams focus on making sure the right work gets done in their organizations.

To reach Mark, go to his website: https://www.markjsilverman.com/

• Exclusive Link for Winning Teams Listeners
• Website
• Linkedin
• Twitter Only 10s: Confront Your To-Do List, Transform Your Life by Mark Silverman

Connect with John Murphy:

• LinkedIn
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• Facebook

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Here to discuss her highly recommended book The Good Fight, Liane Davey shares her expertise in the area of conflict and conflict resolution. Liane is a very successful author, keynote speaker, and business consultant and an expert in the space of building high performance teams. Creating a winning team is what this podcast is all about and I am delighted to have this conversation with Liane.

In today's episode, we discuss the things that hold teams back from growth and the concept of conflict debt. Why is talking about conflict so uncomfortable? Why are we so slow to have conflict? Liane shares the psychology behind this and also discloses how healthy conflict can benefit leaders and all team members. As leaders, how we deal with conflict can make or break the organization, so listen to find ways to improve your skills in this area and find ways to keep your business moving forward.

• Liane's Background and John's Praise for Her Work
• Experience Working Alongside Her Husband
• Why We Avoid Conflict
• Organizations Don't Tend to Know How to Deal with Conflict
• How to Have Healthy Conflict
• The Ways Conflict Can Be Healthy For Organizations
• Exercises Liane Uses as a Consultant
• The Good Fight Starts Long Before the Conversation
• Digging Into More Conflict Through Lack of Communication
• Expedience is Rewarded Rather Than Effective Strategies
• The Distinction Between Workload and Thought Load
• How Leaders Are Failing Out of Fear
• The Effect of Selfishness Among Leaders
• The Topic of Neurodiversity
• Creating Understanding Environments
• Teams Tuning Into Each Other's Emotional State
• Liane's Book Recommendation and Daily Rituals

For the past 25 years, Liane has researched and advised teams on how to achieve high performance. Known as the "teamwork doctor," she's worked with teams from the frontlines to the boardroom, across a variety of industries, and around the globe from Boston to Bangkok. In working with hundreds of teams, including 26 Global Fortune 500 companies (and counting), she has developed a unique perspective on the challenges that teams face – and how to solve them. Beyond her work in the boardroom, Liane is a New York Times Bestselling author of You First: Inspire Your Team to Grow Up, Get Along, and Get Stuff Done and The Good Fight: Use Productive Conflict to Get Your Team and Organization Back on Track. She is also a regular contributor to Harvard Business Review and has been sought by several media outlets, including CNN, NPR, USA Today, The Globe & Mail and Forbes, for her expertise on increasing productivity, enhancing engagement, and developing leaders.

Connect with Liane Davey:

• Liane Davey's Website
• The Good Fight: Use Productive Conflict to Get Your Team and Organization
• Back on Track by Liane Davey
• Facebook
• Twitter
• LinkedIn

Connect with John Murphy:

• LinkedIn
• Twitter
• YouTube
• Facebook

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With the rollercoaster of movements across the globe in recent years, today's guest brings more support to the table with his recent book Showing Up. It is a timely book and a timely episode as Ray Arata helps men become advocates and allies for women in the workplace.

Ray Arata is an author of several books and the founder of the Better Man Conference, a program designed to guide the development of more inclusive, supportive leaders, managers, and colleagues to show up as advocates and allies who use their power and privilege to transform corporate culture. Better Man Leadership takes the fears and misconceptions surrounding Diversity, Equity, and Inclusion, involvement, and leverages them into creating sustainable change.

In this episode, Ray shares how he came to this realization and how he came forward to help others become allies. He calls out for courage in speaking up and makes it clear that the impact of not honoring women is damaging. The approach is through close self-examination and his book is highly recommended.

• How Ray Came Into Doing This Work
• The Eye Opening Experience That Changed Ray's Life
• The Impact of Jobs Lost in 2020 and the Staggering Divide Between Those of Women and Those of Men
• Making the Conscious Effort to Be Better
• Why Men Are Reluctant to Become Allies
• When Men Use Power to Control
• Confronting Fear and Myth
• Humanizing Privilege Instead of Demonizing It
• How Do You Want to Be Experienced By Other People?
• Coaching Men to Challenge Behaviors and Fear
• Crawl, Walk, Run
• The Impact on the Retention of Talent
• Ray's Optimism Regarding Men as Allies
• Ray's Book Recommendation and Daily Rituals

Ray Arata is the author of two books, Wake Up Man Up, Step Up: Transforming Your Wake Up Call to Emotional Health and Happiness, and Showing Up: How Men Can Become Effective Allies in the Workplace. As an expert in leadership, inclusion, allyship, and emotional literacy, professionals connect with Ray because he leads from his heart and practices what he teaches in his own businesses and personal life. He brings an extensive business background and more than 15,000 hours in leading men to develop emotional literacy. Through his keynote presentations, workshops, executive coaching and management training, he applies the same heart-based principles that have helped him to lead a thriving business and fulfilling personal life.

Connect with Ray Arata:

• https://www.rayarata.com/

• Ray Arata Website
• Showing Up: How Men Can Become Effective Allies in the Workplace by Ray Arata
• LinkedIn
• The Better Man Conference

Connect with John Murphy:

• LinkedIn
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• YouTube
• Facebook

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