I recently read an article about hospitals training physicians for “leadership” roles. What those hospitals are really doing is training more physicians to become hospital-employed or hospital-controlled managers.

Market consolidation – that’s what’s impacting medical groups of all stripes and sizes.

That summer at Magic Mountain was a petri dish of customer service and other business education. Here are 4.5 of the lessons that I learned.

Do you like riddles?

When isn’t a hospital’s physician alignment in line?

When customer service becomes inconvenient.

Remember attending that auction in which people overbid for that obvious-to-most mass produced ceramic vase?

The attractiveness of a deal multiplies by the number of “buyers.”

As healthcare entities become larger they appear as formidable competitors in the marketplace.

So what’s an independent group to do?

Shh! We’re eavesdropping right now on a discussion between two healthcare executives who’ve just identified an issue that needs to be resolved.

I recently read that taken together, the value of all airline shares from the beginning of the industry to date would be a net loss. Is anyone surprised?

Where’s your next meal coming from?