When my kids were small, they used to talk about their super powers. They were convinced that they were real.

Yes. Sure. Of course. How many times each day do you say one of those words? It’s as if we’ve been programmed (because we have been) to be agreeable, to want to help. It’s one of the reasons that society works: Joe says yes and cooperates with Sally. Sally says yes and cooperates with Bob. […]

I see too many deals that are hatched from the evil twins of self-inflicted human nature: fear and hope.

Trust is a rare commodity.

Efficiency. Hospital administrators and other bureaucrats say that they want it. Medical group leaders parrot it.

Did you think the goal of negotiation is to be liked? Try galvanizing respect.

Have you heard the one about the man who doesn’t walk into a bar?

Preparation. It doesn’t matter whether you’re grooming your practice or business for sale or grooming it to hold and grow.

Obamacare provides health insurance coverage, but coverage is not access to care. For care, you need physicians and you need to be able to see a physician, the right one, when you require care.

We usually think of nosocomial infection, one contracted from the environment or staff of a healthcare facility, in terms of the impact on patients.