It’s not just the delivery of medical care that determines the value that your medical practice or group delivers. It’s all of the “soft” stuff as well — in fact, the so-called soft stuff is a larger factor than groups generally acknowledge. Very few groups reward their physicians for it.

I read an article in the Wall Street Journal reporting that more states are regulating Medi-Spa ownership and placing scope of practice restrictions on the procedures performed at those facilities.

Growth. There’s lots of talk about it.

We’ll begin boarding in a few minutes. Although airlines have a lot to learn about customer service, they do serve as a model for pricing strategy in healthcare.

I just read an article on Modern Healthcare’s website about balance billing in the out-of-network context.

Kodak was once the country’s leader in photography. Then along came both Fujifilm and digital photography. And bankruptcy. And a lesson for medical group leaders.

When we think of risky behavior, we usually think of personal acts.

Is your group being governed or governed? Yes, it’s a trick question. But the answer might just be a joke on you.

It was June when I saw it. The boarded-up stores of Main Street, paved red with bricks and lost hope.

Are you a Chevy dealer or a doctor?