WizardCast

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We know it's been a while. Things have been a bit rough pandemic-wise in the studio. Here's an interview we actually recorded mid-2021 with Jon Varese. Jon is the Senior Director, Documentation, Salesforce.org at Salesforce. He used to be Mark's old boss. We talk about the importance of documentation and more importantly the importance of Compassionate Documentation. It was a fun interview. I hope you enjoy listening as much as we had recording it. Until next time!

Show Overview 0:00 Last time of the Wizardcast - a smashing success 1:40 Intro 3:50 Joke 4:24 Interview with Jon Varese on Compassionate Documentation Senior Director, Documentation, Salesforce.org 48:47 Outro 50:28 Post Outro

Links in the Show

• Jon Varese's Book The Spirit Photographer
• Salesforce Compassionate Documentation Guide

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Audio and Music provided by: Cherry (Instrumental Version) (Josh Woodward) / CC BY 4.0 Sounds from: http://www.freesfx.co.uk episode!

Send Us Your Feedback & Suggestions!

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It's the lazy days of summer, and because of that our Salesforce Summer 21 release notes overview is out AFTER the release. Okay, it wasn't really laziness just lots of schedule conflicts. In this episode, Mark and Brian go thru the Salesforce Summer '21 release notes and highlight some features.

Show Overview 0:00 Is it a bit hot in here? 1:30 Introduction 2:25 Coconut Joke 2:38 Summer '21 release overview 53:07 Outro Emily Hirsch 55:15 Post Outro Links in This Show

• Salesforce Summer 21 Release notes

FEEDBACK You can ask your questions, make comments, bad jokes, and your requests!

• Contact Us via Website https://thewizardnews.com/wizardcast_home/contact-us-wizardcast
• Leave a Voicemail 608.492.0321 (Note please tell us in your message if you do NOT want your voicemail to be included in the podcast).
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HELP US SPREAD THE WORD! We'd love it if you could please share #WizardCast with your twitter followers. Click here to post a tweet! Amazon Alexa Skill - REVIEW US ON APPLE PODCASTS! Review Us Support the show!

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• Share an IdeaExchange idea for our Ideas Highlight episodes! http://bit.ly/ideahighlight

Ways to subscribe to The WizardCast

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music & sound effects https://freesound.org/

Audio and Music provided by: Cherry (Instrumental Version) (Josh Woodward) / CC BY 4.0 Sounds from: http://www.freesfx.co.uk episode!

Send Us Your Feedback & Suggestions!

• Voicemail: 608.492.0321 (Note please tell us in your message if you do NOT want your voicemail to be included in the podcast).
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We're talking about the history of debugging flows. What we used to have to do and how we got to have the tools we now have - including new debugging updates in Summer '21 release. Tim Peng - Directory of Product Management at Salesforce shares the journey of Debugging Flow.

Show Overview 0:00 Debugging the computer 1:30 Introduction 2:46 A mite-y joke? 3:29 Debugging Flow with Timothy Peng aka Tpeng! 53:30 Outro 55:49 Post Outro Links in This Show

• Architect Record-Triggered Automation
• href="https://architect.salesforce.com/" target="_blank"> Saesflroce Architect resource

FEEDBACK You can ask your questions, make comments, bad jokes, and your requests!

• Contact Us via Website https://thewizardnews.com/wizardcast_home/contact-us-wizardcast
• Leave a Voicemail 608.492.0321 (Note please tell us in your message if you do NOT want your voicemail to be included in the podcast).
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HELP US SPREAD THE WORD! We'd love it if you could please share #WizardCast with your twitter followers. Click here to post a tweet! Amazon Alexa Skill - REVIEW US ON APPLE PODCASTS! Review Us Support the show!

• WizardCast Merchandise Store
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• Other Ways To Support

Participate In The Show!

• Share an IdeaExchange idea for our Ideas Highlight episodes! http://bit.ly/ideahighlight

Ways to subscribe to The WizardCast

• Click to Subscribe via iTunes/Apple Podcasts
• Click to Subscribe via Google Podcast App
• Click to Subscribe via Stitcher
• Subscribe via RSS

music & sound effects https://freesound.org/

Audio and Music provided by: Cherry (Instrumental Version) (Josh Woodward) / CC BY 4.0 Sounds from: http://www.freesfx.co.uk episode!

Send Us Your Feedback & Suggestions!

• Voicemail: 608.492.0321 (Note please tell us in your message if you do NOT want your voicemail to be included in the podcast).
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• Website: https://thewizardnews.com/wizardcast_home/contact-us-wizardcast

It's been a while since the last episode. Thanks for your patience during this pandemic scheduling craziness. We're here to share what's coming in the Spring '21 release. So stay awhile and listen!

Show Overview 0:00 Getting back to things 0:36 Introduction 1:36 A joke? 2:04 Another joke? 2:27 and another joke? 2:39 more jokes! 4:10 Actual Release notes 58:00 Outro 1:00:11 Post Outro Links in This Show

• Release Notes

FEEDBACK You can ask your questions, make comments, bad jokes, and your requests!

• Contact Us via Website https://thewizardnews.com/wizardcast_home/contact-us-wizardcast
• Leave a Voicemail 608.492.0321 (Note please tell us in your message if you do NOT want your voicemail to be included in the podcast).
• Email [email protected]

HELP US SPREAD THE WORD! We'd love it if you could please share #WizardCast with your twitter followers. Click here to post a tweet! Amazon Alexa Skill - REVIEW US ON APPLE PODCASTS! Review Us Support the show!

• WizardCast Merchandise Store
• Shop On Amazon
• Libsyn podcast hosting: Get a free month with promo code: podmagic
• Other Ways To Support

Participate In The Show!

• Share an IdeaExchange idea for our Ideas Highlight episodes! http://bit.ly/ideahighlight

Ways to subscribe to The WizardCast

• Click to Subscribe via iTunes/Apple Podcasts
• Click to Subscribe via Google Podcast App
• Click to Subscribe via Stitcher
• Subscribe via RSS

music & sound effects https://freesound.org/

Audio and Music provided by: Cherry (Instrumental Version) (Josh Woodward) / CC BY 4.0 Sounds from: http://www.freesfx.co.uk episode!

Send Us Your Feedback & Suggestions!

• Voicemail: 608.492.0321 (Note please tell us in your message if you do NOT want your voicemail to be included in the podcast).
• Email: [email protected]
• Website: https://thewizardnews.com/wizardcast_home/contact-us-wizardcast

True to the core (TTTC) sessions are now virtual and Monthly via Trailhead Live! Scott Allan, Senior Manager Product Strategy of Customer & Market Insights at Salesforce, joins us to talk about why this is a big deal and how you can participate.

Plus, we have Sales Cloud Product Manager Aria Niazi who shares what TTTC impacts him and why Opportunity Product Lookups are no longer coming out in Winter 21. Aria is also the PM responsible for confetti.

Show Overview 0:00 Getting to the core of things 1:32 Introduction 2:32 Super Batman 2:50 True to the Core sessions & Sales Cloud with Scott Allan, Senior Manager Product Strategy of Customer & Market Insights & Aria Niazi, Director of Product Management Sales Cloud 8:38 How to participate in True to the Core Sessions 11:45 A Product Manager's perspective of True to the Core 13:50 Lookups to Opportunity Products delayed - WHY Aria WHY! 27:38 Confetti... WHY 41:29 Idea Prioritization September 14 - September 28 43:19 Why did some ideas get worked on even if they didn't win prioritization? 46:30 Why are we doing mix-cloud prioritization lists? 57:53 Outro 1:00:20 Post Outro Links in This Show

• Idea: Audio responses for True to the core on Trailhead Live!
• Opportunity Product Lookup Idea & PM Response
• Trailhead Live
• True to the Core live - Platform
• True to the Core on Trailhead Community
• Introduction Salesforce Celebration by Aria Niazi
• Prioritize Ideas for future development!
• Trailhead Basics
• What's on the other side of the Earth

FEEDBACK

You can ask your questions, make comments, bad jokes, and your requests!

• Contact Us via Website https://thewizardnews.com/wizardcast_home/contact-us-wizardcast
• Leave a Voicemail 608.492.0321 (Note please tell us in your message if you do NOT want your voicemail to be included in the podcast).
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HELP US SPREAD THE WORD!

We'd love it if you could please share #WizardCast with your twitter followers.

Click here to post a tweet! Amazon Alexa Skill - REVIEW US ON APPLE PODCASTS!Review Us Support the show!

• WizardCast Merchandise Store
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• Other Ways To Support

Participate In The Show!

• Share an IdeaExchange idea for our Ideas Highlight episodes! http://bit.ly/ideahighlight

Ways to subscribe to The WizardCast

• Click to Subscribe via iTunes/Apple Podcasts
• Click to Subscribe via Google Podcast App
• Click to Subscribe via Stitcher
• Subscribe via RSS

music & sound effects https://freesound.org/Audio and Music provided by: Cherry (Instrumental Version) (Josh Woodward) / CC BY 4.0 Sounds from: http://www.freesfx.co.uk episode!

Send Us Your Feedback & Suggestions!

• Voicemail: 608.492.0321 (Note please tell us in your message if you do NOT want your voicemail to be included in the podcast).
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We couldn't hold Midwest Dreamin' this year due to the pandemic. So we decided to bring you an opening keynote session closing keynote podcast streamed for your safety and convenience.

Peter Coffee with a special introduction by Eric Dreshfield joins the WizardCast with a discussion on technology, trends, and impacts of the pandemic. Peter is the VP of Strategic Research at Salesforce and has often spoken at Midwest Dreamin'.

We talked about how some of the responses to the pandemic is an actual accelerant of trends we were already seeing before the outbreak.

Show Overview 0:00 Message in a bottle 1:07 Introduction 2:07 Pooling Jokes 2:42 Midwest Streamin' Intro by Eric Dreshfield 3:33 Peter Coffee "Keynote" 5:33 Eric Dreshfield Midwest Dreamin' story 9:10 How have things gotten different 10:30 The pandemic is an acceleration of trends that were already underway 15:02 Built a ventilator management tool app in 4 days 20:20 What's wrong with the term "digital transformation" 23:17 Digital Transformation in Education 35:50 Scenario Planning 36:55 Efficiencies of Cities 42:50 Is Midwest Dreamin' still Midwest & virtual conference 56:30 Browser Brave & Privacy 1:0840 Outro 1:10:30 Post Outro Books Mentioned

• Future Shock
• Ted Nelson Computer Lib Dreammachines

Links in This Show

• Overnight digital transformation: Welcome to the year 2025, 60 months early ZdNet Joe Mckendrick

• Starlink Satellites Internet
• Scenario Planning with Peter Schwartz
• Brave Browser

FEEDBACK You can ask your questions, make comments, bad jokes, and your requests!

• Contact Us via Website https://thewizardnews.com/wizardcast_home/contact-us-wizardcast
• Leave a Voicemail 608.492.0321 (Note please tell us in your message if you do NOT want your voicemail to be included in the podcast).
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HELP US SPREAD THE WORD! Share this podcast!

Amazon Alexa Skill - REVIEW US ON APPLE PODCASTS! Review Us Support the show!

• WizardCast Merchandise Store
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• Libsyn podcast hosting: Get a free month with promo code: podmagic
• Other Ways To Support

Participate In The Show!

• Share an IdeaExchange idea for our Ideas Highlight episodes! http://bit.ly/ideahighlight

Ways to subscribe to The WizardCast

• Click to Subscribe via iTunes/Apple Podcasts
• Click to Subscribe via Google Podcast App
• Click to Subscribe via Stitcher
• Subscribe via RSS

music & sound effects https://freesound.org/

Audio and Music provided by: Cherry (Instrumental Version) (Josh Woodward) / CC BY 4.0 Sounds from: http://www.freesfx.co.uk episode!

Send Us Your Feedback & Suggestions!

• Voicemail: 608.492.0321 (Note please tell us in your message if you do NOT want your voicemail to be included in the podcast).
• Email: [email protected]
• Website: https://thewizardnews.com/wizardcast_home/contact-us-wizardcast

What is User Experience and why is it important to us as Admin and Devs?

Show Overview 0:00 I give up! 1:31 Introduction 2:31 Joke 3:36 David Tsai User Experience Lead for IdeaExchange at Salesforce 4:42 What is User Experience 5:35 Difference between End User and Customer 9:40 A storied difference to solving problems. Story-driven problem statements 15:00 Salesforce Relationship design 23:50 The User Experience journey for Prioritization on the IdeaExchange 39:43 Continuous improvement 49:25 Outro 51:20 Post Outro Book recommendations

• Competing Against Luck

Links in This Show

• Relationships by Design - Salesforce

• Better Build with Ux Trailhead
• App Design and Prototyping Trailhead

FEEDBACK You can ask your questions, make comments, bad jokes, and your requests!

• Contact Us via Website https://thewizardnews.com/wizardcast_home/contact-us-wizardcast
• Leave a Voicemail 608.492.0321 (Note please tell us in your message if you do NOT want your voicemail to be included in the podcast).
• Email [email protected]

HELP US SPREAD THE WORD! We'd love it if you could please share #WizardCast with your twitter followers. Click here to post a tweet! Amazon Alexa Skill - REVIEW US ON APPLE PODCASTS! Review Us Support the show!

• WizardCast Merchandise Store
• Shop On Amazon
• Libsyn podcast hosting: Get a free month with promo code: podmagic
• Other Ways To Support

Participate In The Show!

• Share an IdeaExchange idea for our Ideas Highlight episodes! http://bit.ly/ideahighlight

Ways to subscribe to The WizardCast

• Click to Subscribe via iTunes/Apple Podcasts
• Click to Subscribe via Google Podcast App
• Click to Subscribe via Stitcher
• Subscribe via RSS

music & sound effects https://freesound.org/

Audio and Music provided by: Cherry (Instrumental Version) (Josh Woodward) / CC BY 4.0 Sounds from: http://www.freesfx.co.uk episode!

Organizations you can donate your time and money to if you're able.

• https://www.naacp.org/
• https://bailproject.org/
• https://www.aclu.org/

Send Us Your Feedback & Suggestions!

• Voicemail: 608.492.0321 (Note please tell us in your message if you do NOT want your voicemail to be included in the podcast).
• Email: [email protected]
• Website: https://thewizardnews.com/wizardcast_home/contact-us-wizardcast

First, the IdeaExchange Prioritization can get 4000 participants, there will be a donation of $10,000 to habitat for humanity. So get out there, prioritize and then share! We have 2 weeks to accomplish this.

Second, I'm really happy to have Scott Allan back to talk about the IdeaExchange. Scott brought Anusha Surepeddi, the Director of Product Management at Salesforce, with him to talk about prioritization from the perspective of a product manager. Anusha focuses on Analytics in Salesforce and has a number of ideas gone through and win prioritization.

Show Overview 0:00 Eureka! 1:12 Introduction 2:12 Joke 3:28 IdeaExchange Prioritization with Scott Allan and Anusha Surepeddi 6:45 What is Prioritization of the IdeaExchange 12:00 Aligning across the teams 13:00 What's considered when to NOT pick up an idea 19:30 What happens after an Idea wins? 23:45 What happens if an idea doesn't win prioritization? 29:45 What makes a good idea? 35:00 What's a Use Case? 39:30 Brian's not so subtle attempt to promote his analytical idea 44:50 Priotizited to support Habitat to Humanity! 48:50 Outro - So sorry Adam Seligman 53:30 Post Outro

Links in This Show

• IdeaExchange Reimagined
• IdeaExchange Prioritization
• Anusha Surepeddi via Twitter
• Scott Allan via Twitter
• IdeaExchange Basics on Trailhead
• Idea written as Use Case for Financial Reporting

FEEDBACK You can ask your questions, make comments, bad jokes, and your requests!

• Contact Us via Website https://thewizardnews.com/wizardcast_home/contact-us-wizardcast
• Leave a Voicemail 608.492.0321 (Note please tell us in your message if you do NOT want your voicemail to be included in the podcast).
• Email [email protected]

HELP US SPREAD THE WORD! We'd love it if you could please share #WizardCast with your twitter followers. Click here to post a tweet! Amazon Alexa Skill - REVIEW US ON APPLE PODCASTS! Review Us Support the show!

• WizardCast Merchandise Store
• Shop On Amazon
• Libsyn podcast hosting: Get a free month with promo code: podmagic
• Other Ways To Support

Participate In The Show!

• Share an IdeaExchange idea for our Ideas Highlight episodes! http://bit.ly/ideahighlight

Ways to subscribe to The WizardCast

• Click to Subscribe via iTunes/Apple Podcasts
• Click to Subscribe via Google Podcast App
• Click to Subscribe via Stitcher
• Subscribe via RSS

music & sound effects https://freesound.org/

Audio and Music provided by: Cherry (Instrumental Version) (Josh Woodward) / CC BY 4.0 Sounds from: http://www.freesfx.co.uk episode!

Send Us Your Feedback & Suggestions!

• Voicemail: 608.492.0321 (Note please tell us in your message if you do NOT want your voicemail to be included in the podcast).
• Email: [email protected]
• Website: https://thewizardnews.com/wizardcast_home/contact-us-wizardcast

You're not imagining it! A need episode of the WizardCast is here! It's been a very rocky 2020 so far and we're far behind schedule. Thank you for all our listeners for sticking with us.

We have a special episode including an interview with Kristen Engelhardt - VP, Trailblazer Marketing & Communities at Salesforce. She was the keynote speaker at Midwest Dreamin 2019 and shared a series of stories focused around the question "what would we do if we were not afraid"

Show Overview 0:00 Measuring for success 1:54 Introduction 2:54 Joke 4:00 Thank you 5:13 MORE JOKES! 6:30 Kristen Engelhardt what would we all do if we weren't afraid 9:15 What is CMI 18:00 Energized by discomfort 19:50 Mark's discomfort story 20:35 Brian's discomfort story 24:00 How you decide to do something different 32:00 V2MOM - Vision, Values, Methods, Obstacles, and Metrics 34:30 Be Human in a moment of work 40:00 Share your story with Kristen via twitter @KTobyEngelhardt 42:30 Outro Thanks intern You - our listener - thank you for listening 43:20 let us know if you want us to do a LIVESTREAM episode via @WizardCast 45:03 Post Outro Links in This Show

• Kristen Engelhardt @KTobyEngelhardt

FEEDBACK You can ask your questions, make comments, bad jokes, and your requests!

• Contact Us via Website https://thewizardnews.com/wizardcast_home/contact-us-wizardcast
• Leave a Voicemail 608.492.0321 (Note please tell us in your message if you do NOT want your voicemail to be included in the podcast).
• Email [email protected]

Amazon Alexa Skill - REVIEW US ON APPLE PODCASTS! Review Us Support the show!

• WizardCast Merchandise Store
• Shop On Amazon
• Libsyn podcast hosting: Get a free month with promo code: podmagic
• Other Ways To Support

Participate In The Show!

• Share an IdeaExchange idea for our Ideas Highlight episodes! http://bit.ly/ideahighlight

Ways to subscribe to The WizardCast

• Click to Subscribe via iTunes/Apple Podcasts
• Click to Subscribe via Google Podcast App
• Click to Subscribe via Stitcher
• Subscribe via RSS

music & sound effects https://freesound.org/

Audio and Music provided by: Cherry (Instrumental Version) (Josh Woodward) / CC BY 4.0 Sounds from: http://www.freesfx.co.uk episode!