Rocket Mortgage has been honored by JD Power as the top company in mortgage servicing, achieving the top spot in customer satisfaction feedback in every category in mortgage servicing. If you're a business owner like I am, we can all take a page out of Rocket's book to learn the importance of maintaining a constant focus on providing the highest level of customer service, leading to high recognition in customer satisfaction, and that leads to more customer business.

4 in 10 Americans define wealth in terms of well-being, while only 3 in 10 describe in terms of money. If you feel you didn't quite make the grade to be considered wealthy in America today, start a side hustle. Starting a business of your own to bring in extra income is one of the best ways to level up when it comes to bringing in some extra dough and even to be considered wealthy in America today.

As brands seek to drive incremental sales, building loyal long-term customer relationships w/ younger buyers as a strategy that enables continued growth. Advertising on social or entertainment platforms is an effective way to connect w/ and engage Gen Z buyers and create lasting value for the brand. It's influencer marketing that does the best to achieve all of that.

Survey of 1000 small merchants by shipping company DHL US: small businesses are feeling bullish on their opportunity to generate sales by focusing on e-commerce. 65% of respondents anticipate that their E-commerce sales will increase in 2024, over 2023. You simply can't be in business these days without some sort of online presence, specifically an e-commerce one.

Just under half of 2000 US workers stated the top perk to get them back into the office is free beverages. Of the beverages employees are seeking, hot coffee was named the most popular drink of the working day at 66%, followed by iced coffee,

47% and water 45%.

While podcasting and audio formats like radio have always been great ways to reach audiences, the trend is for an improving opportunity, given that commuting and the time we spend in our cars is trending up.

The mission of the Urban Entrepreneurship Initiative is to empower urban entrepreneurs to provide sustainable, scalable, business-oriented solutions that address the needs of urban communities. Not only by supporting entrepreneurs engaged in startup ventures but also to entrepreneurial-minded professionals who work in established businesses, community service and government as well. Check out the programs at urbanei.org to learn more

Deloitte indicates that nearly 3 and 4 corporate travel managers expect their company's business trip spending to grow this year. As is trip frequency w/ 20% of business travelers expected to take 6 to 10 trips this year compared to 15% in 2023. Conferences and trade shows are the big draw w/ more than 6 and 10 business travelers planning to attend at least one this year.

As the retail landscape evolves, businesses must turn their strategies toward omni-channel integration and technological innovation while adapting to shifting consumer demands to maintain a competitive edge in the crowded e-commerce field.

Amazon Prime Sales 2024 are projected to pull in a historic high of $15 billion in US sales day one is likely to generate 7.1 billion in online sales according to Adobe, and is expected to be the biggest day for mobile shopping in all of 2024.