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In this episode of Women in Wealth WordPress, we continue on from our discussion last week on the sales process and dive into the all important intake process. I truly believe that having well-documented processes is the key to building a successful business. Nailing your process allows for scalability, removes mental load, and opens up space for creativity and growth. It also sets the foundation for hiring and seamlessly integrating new team members into your business, if that's your jam!
I believe that guiding clients through the intake process is crucial for a successful project, building trust and confidence in your expertise.
In this episode I share tips on streamlining the intake process, starting with sending proposals, contracts, and invoices promptly, all in one go to making it easy for clients to convert, remove friction and streamline the booking stage.
I chat through the importance of providing a welcome pack that outlines project timelines, expectations, and communication guidelines. Additionally, how using customer portals or software like Moxie can make it convenient for clients to access project information and complete required forms. Lastly, I highlight the significance of having the right form types to ensure a secure transfer of information and allow clients to take their time with gathering assets and answering strategic questions.
Join me on this episode as we explore the intake process and learn how to create a seamless and enjoyable experience for both you and your clients.
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Designer, developer, creative, VA, freelancer or marketing professional? Women Wealth WordPress is for you.
For links to resources discussed in this podcast, each episode has its own post over on the website.
Follow me on Instagram @seedlingdigital or @womenwealthwordpress
Download my free Dream Life Workbook.
If you love what I do here, please don't forget to subscribe, rate and review the podcast!
Aim big,
Nikki
On this episode of Women Wealth WordPress, I sit down with the talented Jasmine Designs to delve into the topic of confidently and appropriately pricing your creative work. Jasmine shares her personal experiences and insights on how to bridge the value gap, develop pricing strategies, and build confidence in your abilities.
From embracing the power of her strengths to navigating a recent ADHD diagnosis, Jasmine opens up about her journey and the lessons she's learned along the way. She emphasizes the importance of understanding the value being provided to clients and not solely relying on time-based pricing.
Jasmine also touches on the significance of building strong relationships with clients, effective communication, and fostering a mindset shift to approach pricing with confidence. As an expert in her field, she provides valuable tools and guidance to freelancers struggling with pricing and self-assurance.
Tune in to this inspiring conversation as Jasmine, also known as the \"pricing queen\" on Instagram, shares her knowledge and expertise to help creative entrepreneurs thrive in their businesses. Plus, don't miss out on the resources available on her website, Creativebusinesskitchen.com where you can find a pricing calculator, guides, and more.
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Designer, developer, creative, VA, freelancer or marketing professional? Women Wealth WordPress is for you.
For links to resources discussed in this podcast, each episode has its own post over on the website.
Follow me on Instagram @seedlingdigital or @womenwealthwordpress
Download my free Dream Life Workbook.
If you love what I do here, please don't forget to subscribe, rate and review the podcast!
Aim big,
Nikki
In this minisode of Women Wealth WordPress, I share my insights on cultivating a positive and confident sales mindset and mastering the art (and learnable skill) of discovery calls.
As web designers, we often offer a high-ticket service, and it's unlikely that someone will make a purchase without first talking to us. It is crucial we understand how to navigate these calls effectively.
I start by discussing my own experience, having booked 12/13 projects from discovery calls since returning from maternity leave.
I cover the importance of consistency and cohesion throughout the entire customer journey. From my website and nurture funnels to pricing details and social media presence, every touchpoint reflects who I am and what I deliver.
But it wasn't always such smooth sailing! I used to spend a lot of time on discovery calls, that didn't always convert.
I very quickly realised the need to be more intentional with my time and introduced barriers to booking, while also working on my sales skills and mindset to ensure that calls were more likely to convert.
Selling doesn't have to feel icky or overwhelming.
By understanding your value and genuinely offering a solution to your clients' problems, selling becomes a service.
I'd love you to join me as I explain my sales call process and share my best tips for more successful consultation calls.
Tune in to this minisode of Women Wealth WordPress to learn how to approach discovery calls in a way that serves both your business, and your clients.
#WomenWealthWordPress #SalesMindset #DiscoveryCalls #SellingIsServing #WordPress #Marketing #Design #GraphicDesign #LogoDesign #WebsiteDesign
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Designer, developer, creative, VA, freelancer or marketing professional? Women Wealth WordPress is for you.
For links to resources discussed in this podcast, each episode has its own post over on the website.
Follow me on Instagram @seedlingdigital or @womenwealthwordpress
Download my free Dream Life Workbook.
If you love what I do here, please don't forget to subscribe, rate and review the podcast!
Aim big,
Nikki
In this episode of Women Wealth WordPress, I chat with Bec Hughes, a mentor, brand strategist, and designer, to discuss the importance of cultivating a consultant mindset. Bec shares valuable insights into the psychology behind decision-making and the art of confidently leading a client through the entire project.
Bec emphasizes the need for preparation, setting boundaries, and making confident decisions in business. She shares real-life examples of challenging client interactions and offers practical advice on handling potential hurdles. Alongside her expertise in the creative industry, Bec also opens up about her personal journey of regaining confidence and managing her time as a mother.
This conversation was a timely reminder of the power of owning your expertise, celebrating successes, and developing confidence as a freelance designer.
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Designer, developer, creative, VA, freelancer or marketing professional? Women Wealth WordPress is for you.
For links to resources discussed in this podcast, each episode has its own post over on the website.
Follow me on Instagram @seedlingdigital or @womenwealthwordpress
Download my free Dream Life Workbook.
If you love what I do here, please don't forget to subscribe, rate and review the podcast!
Aim big,
Nikki
In this episode of Women Wealth WordPress, I chat with Bec Hughes, a mentor, brand strategist, and designer, to discuss the importance of cultivating a consultant mindset. Bec shares valuable insights into the psychology behind decision-making and the art of confidently leading a client through the entire project.
Bec emphasizes the need for preparation, setting boundaries, and making confident decisions in business. She shares real-life examples of challenging client interactions and offers practical advice on handling potential hurdles. Alongside her expertise in the creative industry, Bec also opens up about her personal journey of regaining confidence and managing her time as a mother.
This conversation was a timely reminder of the power of owning your expertise, celebrating successes, and developing confidence as a freelance designer.
————————————
Designer, developer, creative, VA, freelancer or marketing professional? Women Wealth WordPress is for you.
For links to resources discussed in this podcast, each episode has its own post over on the website.
Follow me on Instagram @seedlingdigital or @womenwealthwordpress
Download my free Dream Life Workbook.
If you love what I do here, please don't forget to subscribe, rate and review the podcast!
Aim big,
Nikki
In this episode of Women Wealth WordPress, I discusses burnout and overwhelm as a web developer and freelancer. Sharing personal experiences and reasons for choosing to freelance, I also go personal here, and talk about my recent diagnosis of autism and ADHD and how I manage these conditions while running a business.
I focus on techniques I use to reduce the mental load in both my personal and professional life; by implementing systems and routines, decluttering and organizing, and upgrading tools and equipment to increase happiness and productivity.
This conversation applies to all entrepreneurs, freelancers, and business owners, and offers insights that can help anyone manage burnout, improve productivity, and find solutions for a better work-life balance.
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Designer, developer, creative, VA, freelancer or marketing professional? Women Wealth WordPress is for you.
For links to resources discussed in this podcast, each episode has its own post over on the website.
Follow me on Instagram @seedlingdigital or @womenwealthwordpress
Download my free Dream Life Workbook.
If you love what I do here, please don't forget to subscribe, rate and review the podcast!
Aim big,
Nikki
In this episode, I chat with expert business coach, Claire Wood, to discuss the importance of knowing your numbers in running a profitable business. We discuss marketing funnels, the significance of building a community, the role of mindset in business, the importance of separating negative stories from reality, and the spiritual aspect of money mindset work. And of course, the conversation also touches on the practical money aspects such as profit, expenses, and cash flow.
This episode provides invaluable insights into building a successful business, with practical tips that any entrepreneur can apply.
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Designer, developer, creative, VA, freelancer or marketing professional? Women Wealth WordPress is for you.
For links to resources discussed in this podcast, each episode has its own post over on the website.
Follow me on Instagram @seedlingdigital or @womenwealthwordpress
Download my free Dream Life Workbook.
If you love what I do here, please don't forget to subscribe, rate and review the podcast!
Aim big,
Nikki
We live in such a wild age. There is so much you can do online, so much that you can access! In this episode, I share 10 free tools that I use as a digital designer to use my time more productively, deliver a better service to my clients, and make my job easier.
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Designer, developer, creative, VA, freelancer or marketing professional? Women Wealth WordPress is for you.
For links to resources discussed in this podcast, each episode has its own post over on the website.
Follow me on Instagram @seedlingdigital or @womenwealthwordpress
Download my free Dream Life Workbook.
If you love what I do here, please don't forget to subscribe, rate and review the podcast!
Aim big,
Nikki
On this episode of Women Wealth WordPress, we dive into the concept of building a pleasurable business that prioritizes joy and well-being above all else. Che shares how important it is to know yourself, and what a pleasurable business means to her rather than trying to replicate what works for others. We also explore the difficult decision of cutting your losses and moving on from projects that aren't compatible, and how it's possible to prioritize your own needs alongside the needs of your clients and business. We also touch on the challenges of balancing work and family life, experiencing burnout, and the need for a change in the way we live our lives. I share my personal struggles with taking time off and trusting that things will fall into place, even if we're not constantly \"on\".
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Designer, developer, creative, VA, freelancer or marketing professional? Women Wealth WordPress is for you.
For links to resources discussed in this podcast, each episode has its own post over on the website.
Follow me on Instagram @seedlingdigital or @womenwealthwordpress
Download my free Dream Life Workbook.
If you love what I do here, please don't forget to subscribe, rate and review the podcast!
Aim big,
Nikki
From the publisher's feed
Women Wealth WordPress by Nikki Hamilton is dedicated to helping women start, and succeed, in the wonderful world of website design and development.
Are you paying yourself…
In this podcast, we will cover the mindset, processes, tools and strategies you need to build a thriving digital design business, work with clients you love on projects that light you up, develop a flexible work schedule that works for you and uncover the potential for uncapped income as a freelancer and your own boss.
You will hear open, honest and raw chats with women who have achieved success as a freelance website designer, professionals in related fields with knowledge to spare, and shorter minisodes from Nikki that answer your questions and get straight to the good stuff with actionable and timely tips and tricks. My hope is that you leave each episode feeling inspired, ready to take action and make more money as a freelancer.
Note that this podcast may contain affiliate links. I only recommend tools that I use, love and trust (and think you’ll appreciate too!).
For more about learning to become a website developer check out womenwealthwordpress.com. To work with me on branding or website development head to seedlingdigital.com.au or come connect with me on Instagram @seedlingdigital @womenwealthwordpress