There are times in life when a person's struggle is not only the difficulty he is facing, but the loneliness he feels while going through it. A person may believe in Hashem his entire life. He knows the teachings of emunah. He knows that Hashem runs the world — yet inside he is still shaking. Not because he stopped believing, but because the burden feels too heavy to carry alone. At such times, a few words of chizuk can give a person tremendous strength. A man once told me he had been going through a very painful situation. For months he was living with uncertainty about his livelihood. Every morning he woke up with the same knot in his stomach. He tried to learn, he tried to pray, but inside he felt drained. One day he spoke to his rabbi and told him everything he was going through. The rabbi listened with empathy and then told him that he needed to know that Hashem was worrying about his bills more than he was. Hashem loves him with an infinite love — more than a father could ever love his son — and would never abandon him in his time of need. The message lasted less than thirty seconds. Yet the man later said those few words lifted a weight off his chest that he had been carrying for months. Nothing changed externally. The bills were still there. The uncertainty was still there. But instead of feeling alone, he felt accompanied — and not just by anyone, but by the Creator of the world Who loves him so much. Within a few weeks, his situation changed for the better. He later said the salvation did not begin the day the money came. It began the day the rabbi reminded him that Hashem was with him. It should be pointed out that although words of chizuk can help tremendously, there is a time and a place for them. Sometimes a person is not ready to hear those words. He first needs a listening ear and empathy. Furthermore, it must come from the right person and be said in the right way, because if it is not delivered properly, it could have the opposite effect. But when the right words are spoken, they can do wonders. I read a story from the Chafetz Chaim Heritage Foundation about a girl named Rivka who discovered she had a serious kidney condition when she gave birth to her first baby. The medicine she was given not only failed to help, it attacked the nerves in her inner ear, leaving her constantly dizzy and nauseous. She could not even hold her new baby. The young mother was brokenhearted from all her troubles. One day she sought help from a neurologist experienced with vertigo. He told her there was not much he could do and that she should arrange for someone else to help care for her baby. She was so distraught by those words that she stumbled out of his office to the sidewalk and into a waiting cab, where her tears began to flow. After a few moments, the Jewish driver gently asked if he could listen to her problem. For some reason, Rivka later said, she told him her entire story. After hearing everything, he spoke in a tone that stirred her courage. "Listen," he said, "promise me that when you walk into the house you will be smiling. Then your husband and parents will smile. You are like the carousel. When you move, the horses move and the music plays. If you smile, everyone will smile too. I will see you again in the future, and you will be doing fine." Rivka never met that driver again. But his encouraging words changed her perspective and infused her with new energy. She was not the horse being dragged around in circles — she was the carousel. Whichever direction she chose, her world would move with her. Those wise and compassionate words became her motto during her difficult period and continued giving her the strength she needed to keep going through her ups and downs. The right words, spoken at the right time, can truly change a person's life.