In this episode of Work Conversations, we discuss the current and future state of the ecommerce and the retail sector with Scott Tindall, Director of Marketing Solutions at digital marketing agency, SixSix.

Scott has been working in consumer marketing within the retail and ecommerce space for more than 15 years, leading and implementing marketing and advertising strategy for some of Australia’s leading brands.

This in-depth conversation covers everything from how the current pandemic has altered consumer purchasing behaviour online, to how smaller ecommerce companies are competing with retail giants, and whether brick and mortar stores will become superfluous within our growing digital age.

You can find Scott Tindall on LinkedIn here.

In this episode of Work Conversations, Gavin Becker talks to Jamie Getgood, owner and Director of Getgood Consulting. Jamie delves deeply into how he implemented a best practice approach to redundancies during the closure of GM Holden, and how he continues to support global organisations and their employees through times of significant change and restructure.

He speaks about his move into HR, beginning his career as a mechanical tradesman before becoming a trainer and eventually transitioning into the industry. We discover that it was through this initial work on the shop floor that he developed his human-centric approach with the notion of “how to be human 101”.


To find out more about Getgood Consulting, visit their website: https://www.getgood.com.au/
To download their new Guide, click here: https://thepeopleshift.com/guide/ 

Find Jamie on LinkedIn here: https://www.linkedin.com/in/jamie-getgood/ 

Welcome to this episode of Work Conversations, where Austra Health National Manager Gavin Becker sits down for a conversation with Yianna Serpanos, CEO and Founder of Coreplus and HealthTechX.

Yianni is a passionate digital health innovator, who for a number of years has been building and leading digital health start-ups with the vision of modernising and transforming the healthcare industry through health tech and cultural innovation.

In this episode, Yianni talks about his career journey: from his initial struggles in the corporate space to moving into the world of start-ups where he became a “serial entrepreneur” who experienced burn out. 

He explains what he’s learnt about establishing a work life balance through becoming a “professional lifestylist”, a term he coined that describes how he designs his life so as to have time for family, friends and hobbies while still running two businesses.

Yianni takes us through his experience founding the Melbourne-based company HealthTechX, a community that brings together those who seek to transform healthcare services into something that fits into people's lives, schedules and goals. 

He discusses the importance of understanding consumer expectations when providing healthcare services, and why it takes cultural change - not just a technological one - to bring new innovations to life.

Finally, Yianni expands on his business Coreplus, a management software that aims to connect Allied Health providers across Australia with patients using a unique digital health connected network. He explains that providing a quality telehealth service isn’t just about video or voice, it’s about creating a network that allows practitioners to emulate the whole healthcare experience remotely, including privacy, security and, most importantly, human connection.

• You can follow Yianni, HealthTechX and Coreplus on social media using the handles @yianniserpanos @myhealthtechx and @corepluspm
• Find Yianni on LinkedIn here: https://www.linkedin.com/in/yianni-serpanos/
• Coreplus website: coreplus: An Online Health Practice & Clinic Management Software For Allied Healthcare Providers
• HealthTechX website: HealthTechX | A Digital Health Innovation Community
• Yianni’s Podcast: Reimagining Healthcare Podcast:

Welcome to the first episode of Work Conversations. In this episode Austra Health National Manager Gavin Becker sits down for a conversation with Melbourne City Mission’s General Manager of Homelessness and Justice, Wayne Merritt.


Wayne has spent almost three years working in his role at Melbourne City Mission (MCM). For those unfamiliar with MCM, it is a Melbourne-based community support organisation that for over 165 years has provided support in areas including Homelessness, Justice, Disability, Palliative Care, and Early Childhood Intervention Services.


In this episode, Wayne talks about his career trajectory, which saw him move from managing local youth services in the government sector to pursuing his now current role at MCM. He talks of the struggles he encountered when it came to the barriers of the corporate world, and how he’s found fulfilment in his role at MCM, which allows him to see real difference the NFP makes to those at risk.


He goes on to discuss the MCM’s major projects, including the annual Sleep at the ‘G fundraiser, which this year will be channelling donations into the development of a 10-bed youth refuge facility in Werribee. Last year’s sleepover saw thousands flock to the MCG, raising over $1m for the redevelopment of Frontyard Youth Services.


Wayne is hopeful that, despite the event not occurring due to the COVID-19 pandemic, people will still get on board and support the fundraiser by getting creative with friends and family. He suggests having a sleepover in a tent or on the couch, or for corporates to hold auctions, where their staff nominate tasks, skills or services they would be willing to offer once social distancing restrictions lift. This could include one-on-one mentoring sessions with the CEO, or a month’s access to a parking spot.


While Sleep at the ‘G has finished, donations are still being accepted, and you can make a donation through Bayside Group’s corporate page here: https://www.sleepattheg.com.au/corporates/workplace/bayside-group-workplace

To find out more about Melbourne City Mission’s work, visit their website: https://www.mcm.org.au/

Find Wayne on LinkedIn here: https://www.linkedin.com/in/wayne-merritt-3784497a/