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Scott McInnes founded Inspiring Change in Dublin and hosts Building Better Cultures. He joins Dr. Joey on why your brain files the unfamiliar as negative, why culture is a vehicle for strategy, and why values hold weight only as behaviors.
Seven out of ten people choose a job based on culture when everything else is equal. So why do most organizations still leave theirs to chance?
Scott McInnes helps leadership teams answer that question. He founded Inspiring Change, an organizational culture and internal communications consultancy in Dublin, hosts the Building Better Cultures podcast, and authored original research on the culture gaps holding organizations back today. His clients include the Football Association of Ireland, the Police Service of Northern Ireland, and Enterprise Ireland.
He tells us why the soft stuff is, without question, the hard stuff.
Scott's Do One Thing for the Work Positive community:
"Be very clear in your ambition about where you want everyone else to be."
He recalls Alice at the fork in the road. She looks up at the Cheshire Cat and admits she has no idea which way to go. The cat asks where she is going. She has no answer. So the cat tells her to take any road, because they all go there.
"We need to be a lot more intentional about where we're going when it comes to culture, so that everybody can follow along behind us." That intentionality creates the familiarity the brain looks for, which becomes the security and the psychological safety people need in order to follow you anywhere.
Culture left to chance still produces a culture. Just rarely the one you want.
Discover the one you have today. Take the free Work Positive Culture Assessment at workpositive.today.
Grow Culture, Grow People, Grow Profits
Work Positive Podcast: workpositive.today/podcasts
Free Work Positive Newsletter: workpositive.today/newsletter
Leave a rating and a review on Apple Podcasts so more people leaders discover the Work Positive Podcast. It takes a minute and helps the whole community.
Know a leader who would be a great guest? Send your recommendation to [email protected].
Do you ever wonder what's next? Sure you do for the company you work with and your team, but what about for yourself?
Julian Lighton spent more than 30 years watching companies decide whether to develop people or rent them. He advised them at McKinsey. He operated inside them at Cisco and Hitachi. He convened them as Chief Strategy Officer at four billion-dollar public companies. Now he coaches the people leaders inside them.
His verdict on the last fifteen years is direct. Companies traded the family metaphor for the sports team, and something essential left with it.
His prescription is smaller than you expect, and it starts with a question you ask another human being.
Julian's one thing for the Work Positive community, starting today:
Go back to curiosity.
Be curious about somebody else, and you ask questions. Ask questions, and you find yourself in a form of relationship with them. Ask those questions with kindness, and you find yourself in the right kind of relationship.
Rather than regarding people as economic units, job codes, or candidates, ask them some questions about them.
Get Julian's Amazon best-seller, Navigating Your Next: Discover the Career You Want and the Path to Get There. Two QR codes live inside it. The one at the front opens a resource library for managing your career: resume formats, cover letter formats, ways to articulate your value, how to network, how to run your campaign. The one at the back opens a hidden page on his site with links to everything he drew on while writing, including forty-plus books and a stack of lectures.
Then visit julianlighton.com for his webinars and resources.
Then send him a direct message on LinkedIn. Julian welcomes the conversation.
Julian describes a talent conversation most companies stopped having. Curiosity about the person in front of you, asked with kindness, is where it restarts.
Your culture is already answering that question for every person on your team. Find out what it says.
Take the free Work Positive Culture Assessment. A few minutes, no cost, and you receive personalized strategies to grow culture, grow people, and grow profits.
Work Positive Podcast: workpositive.today/podcasts
Free Work Positive Newsletter: workpositive.today/newsletter
Leave a rating and a review on Apple Podcasts so more people leaders discover the Work Positive Podcast. It takes a minute and helps the whole community.
Know a leader who would be a great guest? Send your recommendation to [email protected].
Most leaders diagnose their people challenges alone, behind a closed door, with a spreadsheet. Dustin Snyder does the opposite. As founder of Wayforward, he goes into companies at major turning points and maps what is actually happening inside the workforce, using a method he created and named Strategic Workforce Insight Mapping or SWIM, for short. He wrote the book on it, Sink or SWIM.
He comes to this work with the scars to back it. Before Wayforward, Dustin served as president of a 600-person manufacturing division that he led back to profitability. Earlier in his career he founded an axe-throwing company that was acquired. Outside of work he competes in strongman, trains muay thai, and is working toward the tallest peak on all seven continents.
This week, notice one behavior showing up across your team rather than in one person.
Then ask yourself Dustin's question: "What if this behavior was rational?"
What if this is an adaptation your people make to the conditions around them? What if you would do the same thing standing in their boots?
If the behavior was rational, what would be driving it?
Ask that, and you start solving the root cause instead of managing the symptom one more time.
Find Dustin on LinkedIn, at Wayforward, and get his book,Sink or SWIM: The Human Systems Theory Approach to Business Performance.
Dustin maps what's going wrong for companies at a turning point. You can start that map yourself this week. Take the free Work Positive Culture Assessment and find out what your culture is telling you.
Work Positive Podcast: workpositive.today/podcasts
Free Work Positive Newsletter: workpositive.today/newsletter
Leave a rating and a review on Apple Podcasts so more people leaders discover the Work Positive Podcast. It takes a minute and helps the whole community.
Know a leader who would be a great guest? Send your recommendation to [email protected].
EP 197 | Five Lenses That Transform How People Leaders Cultivate | Dr. Joey Faucette
Choose one ritual from this episode and commit to it for twenty-one days. The morning three minutes in the car. The Friday three good things. The evening gratitude diary. The Sunday team observations.
One ritual. Twenty-one days. If you miss a day, restart at day one, because the brain rewires through unbroken repetition.
Your culture already does one of these five lenses well. Discover which one, and discover the lens with the most room to transform how your team perceives work. The free Work Positive Culture Assessment gives you both answers in a few minutes at workpositive.today.
Work Positive Podcast: workpositive.today/podcasts
Free Work Positive Newsletter: workpositive.today/newsletter
Leave a rating and a review on Apple Podcasts so more people leaders discover the Work Positive Podcast. It takes a minute and helps the whole community.
Know a leader who would be a great guest? Send your recommendation to [email protected].
Everyone needs to be needed. How needed do you need to be?
When your team waits on your opinion for every decision, they feel supervised instead of trusted, and you finish the day exhausted. Parker McCumber offers a different route, one he found while flat on his back in an Afghan cesspool.
Parker McCumber brings a rare combination of military leadership, entrepreneurship, and real-world business execution. As a commissioned officer in the Utah Army National Guard and a successful online entrepreneur since 2017, Parker offers practical insights on discipline, leadership, scaling businesses, accountability, wealth-building, and mission-driven success. He holds an MBA, is a 2-Comma Club and 2-Comma Club X award recipient, and hosts the podcast "Based Business."
Key Insights
Do One Thing
Invest in yourself, and watch the ripple. You arrive at work as a better version of you, which makes you a better team player, a better people leader, a better coach for the people around you. You carry that version home to your family and out into your community. The world transforms as you transform.
Connect with Parker McCumber
Parker welcomes direct messages on LinkedIn.
Your Next Step
Your culture already tells you where trust stands. Take the free Work Positive Culture Assessment and find out what it says: https://www.workpositive.today
Episode 195 · On It and In It: How to Create a Team That Stays Brave | Mickey Wilson & Dr. Chris Endersby
Rate the team you lead on a scale of 1 to 10 for alignment and unity. Not just within the team, but between the team and the company. What is your score?
Alignment and unity are two of the loudest indicators of engagement, and engagement is the prime meridian of growing people and profits.
This week Dr. Joey welcomes Mickey Wilson and Dr Chris Endersby, co-founders of FIRESTARTER, a brand agency that fuses psychology and creativity to transform how leaders and companies show up authentically. Mickey brings 30+ years of branding and creative leadership from household names like Tesco, Samsung, and Ocado. Chris combines dual registration in coaching psychology and psychotherapy with corporate change expertise at JP Morgan, KPMG, and UBS. Together they created Firestarter's proprietary DARE Formula: Differentiation, Authenticity, Resonance, and Expression at every touchpoint.
What follows is a conversation about fire. Not the kind you put out. The kind you start.
Attract the right top talent rather than all the talent. Mickey reframes the whole hiring conversation. The question is not who could possibly do this job. The question is who you are as an organization, what genuinely makes you different, and who fits that. Cast the widest net and you land the wrong people.
Candor is the pitch. Here is what we do well. Here is what we are still learning, and here is how we are working on it. Mickey makes the case that this kind of honesty strengthens the pitch rather than weakening it. Younger candidates in particular see straight through polish, and they respect a leader who sets it aside.
On it and in it. Firestarter reduces the hiring criteria from a long list to two words. On it means the person is genuinely good at the work. In it means the person believes in where the company goes next. You hold that filter in your head through an entire interview, and it tells you more than a scorecard does.
Ownership retains people. Mickey makes the case that people stay when they own their chance to make a difference. Not a financial stake. A real sense that their part of the work matters and that you trust them with it. Give a person ownership and the person invests.
Create the secure base, then ask for bravery. This is Chris's contribution and it may be the most important thing said on the episode. Ask your team for courage, originality, and honest risk, and you owe them a corresponding measure of security. People find courage when they know the job survives the month. Courage is a condition you create, not a trait you hire.
A celebration and an encouragement look the same. Chris describes the mark of a culture that has arrived: from the outside you see the same thing, whether the team gathers to celebrate the biggest win of the year or gathers to lift each other after the biggest loss. Both look the same. Both matter the same. And as Chris points out, the wins carry the applause while the near misses, the pitches you lose, and the mistakes you rectify carry the feedback.
Culture stays alive. Chris on the fluidity of a growing company: as soon as the paint dries on the culture statement, the circumstances change. Culture grows organically. It asks for daily tending rather than framing.
Originality creates job security. Mickey and Chris light up describing 100originals.com, a community they create to celebrate the companies and the people who stay original. In a world of automation, playbooks, and AI, originality makes a person and a company irreplaceable.
Mickey: Be real. Say it as it is, about what you do well and what you do not, and you attract exactly the right people.
Chris: Put the support in place that your team needs to be themselves, and then ask them to be brave.
Website: firestarter.live Chris on LinkedIn: https://www.linkedin.com/in/drchrisendersby/ FIRESTARTER on LinkedIn: https://www.linkedin.com/company/firestarter-collective-llp/
Their book, Brand Fire, releases before the end of 2026.
Your Next Step
You scored your team on alignment and unity at the top of this episode. Now find out what that score costs you.
The free Work Positive Culture Assessment gives you a clear read in about three minutes. Thirteen questions, and you know your stage, your strengths, and your next best steps.
Take it here: workpositive.today
Work Positive Podcast: workpositive.today/podcasts
Free Work Positive Newsletter: workpositive.today/newsletter
Leave a rating and a review on Apple Podcasts so more people leaders discover the Work Positive Podcast. It takes a minute and helps the whole community.
Know a leader who would be a great guest? Send your recommendation to [email protected].
Episode 194 · People Leave Feelings Instead of Jobs (Season 4 First-Half Wrap)
Twenty-plus guests. One truth. Across the first half of Season 4, every conversation kept circling the same finding: people leave feelings instead of jobs. In this solo wrap, Dr. Joey Faucette looks back across episodes 168 through 192, with D.R.E.A.M. (193) as the capstone, and pulls the whole season into a single word every people leader can act on. Seen.
Dr. Bob Johansen named the world we lead in now: BANI, brittle, anxious, nonlinear, and incomprehensible. Anne Grady reminded us it is not the tech that spins the revolving door, it is people feeling disengaged, overwhelmed, unsupported, and unappreciated. And Stephen de Groot promised that when people know they matter, half your challenges simply go away.
The episode moves in three movements.
Movement one: see them, hear them, value them. Meredith Jones on accountability as a two-way street. Ruth Kent on weaving well-being through the whole culture. Barbie Brown on being a relationship builder rather than a recruiter. Tom Lawrence on listening to understand rather than to reply. Margarita Ramos on trust growing in the light. Emily Berliner on recognition as the underrated tool that costs nothing. Tim Elmore on A.L.E.G. and the line from David Augsburger that being heard is so close to being loved the two are hard to tell apart. Dr. Jamie Hardy on making a well-being culture visible before depletion seeps through. George Pesansky on studying what went right. And Dr. Domonique Revere on curiosity as the fuel in the Work Positive engine.
Movement two: your roots. You can only give what you have grown within yourself. Nick Jonsson on executive loneliness and going first. Mark Divine on calm as an outcome of training and stillness as the master skill. Will Steel on being yourself as the most powerful you there is. Brad Englert on telling the truth, putting family first, and going home for supper.
Movement three: six frameworks, one conviction. T.R.A.N.S.F.O.R.M., R.E.T.A.I.N., L.E.A.R.N., Leader Soul, T.H.R.I.V.E., and the D.R.E.A.M. Team, with Dave Sanderson, Rob Volpe, Steve Cadigan, Allison Jones, and Tom Oxley threading the same truth through each. Michael Walsh, Bala Muthiah, Bob Johansen, and Sharon McLaughlin close the loop: structures serve people, give before you take, choose how you are augmented, and have the real conversations you have been avoiding.
Your Do One Thing this week: Choose one person on your team. Sit down one to one, with no agenda but the person in front of you. Tell them one thing you see in them that they have yet to see in themselves. Then ask one question: where do you want to go from here? Then close your mouth and listen to understand.
Where do you stand in your own culture? Take the free Work Positive Culture Assessment at workpositive.today. Thirteen questions, about three minutes, and you will know your stage, your strengths, and your next best steps.
Visit workpositive.today, subscribe to the free Work Positive Newsletter, and browse every episode at the Work Positive Podcast archive.
#WorkPositive #CultureEatsStrategyForBreakfast #ChangeManagement #ChangeFatigue #Leadership #PeopleFirst #HR
Enjoying the show? Please leave a rating and review on Apple Podcasts . It helps more people leaders find the Work Positive Podcast and grow culture, grow people and grow profits
Know a leader who would be a great guest? Send your recommendation to [email protected].
Episode 193 | Cultivate the Teams You D.R.E.A.M. About | Dr. Joey Faucette
How do you cultivate a Work Positive team culture when nearly 4 out of 5 people on your team are somewhere between going through the motions and actively working against you? How do you create a team so strong that people line up to join it, refuse to leave it, and do their best work inside it? Dr. Joey Faucette unveils his groundbreaking D.R.E.A.M. Teams framework for cultivating the teams you dream about leading. You discover how to define your culture on purpose, place the right people in the right seats, elevate courage, attend to each person, and magnify their strengths.
☀️ Why managers account for 70% of the variance in team engagement and why that variance costs the global economy $438 billion in lost productivity annually
☀️ How a single misaligned leader, operating without self-awareness, can poison an entire culture one drop at a time and how a single intentional leader can transform it
☀️ Why top talent are the best evaluators in the room and why they often choose to work for a different company than yours
☀️ How fear paralyzes teams in communication, career progression, and innovation and how courage is the antidote that unlocks potential
☀️ Why people who felt seen, heard, and led suddenly felt none of those things when leaders stopped checking in during the pandemic
Dr. Joey transforms how you think about team culture by proving that as you apply the D.R.E.A.M. framework, you create a culture where people feel clearly led, rightly placed, bravely heard, personally seen, and genuinely celebrated.
"The organizations that grow people and profits today do so in that order. They start with people. And the profits pour in." Sharon McLaughlin
Choose ONE element of the D.R.E.A.M. framework to implement this week based on where your team can learn and do better:
Visit workpositive.today, subscribe to the free Work Positive Newsletter, and browse every episode at the Work Positive Podcast archive.
Leave a rating and a review on Apple Podcasts so more people leaders discover the Work Positive Podcast. It takes a minute and helps the whole community.
Know a leader who would be a great guest? Send your recommendation to [email protected].
#WorkPositive #CultureEatsStrategyForBreakfast #DREAMTeams #Leadership #Engagement #Attraction #Courage #CareerGrowth
Episode 192 | Lead Change Without Losing Your People | Sharon McLaughlin
Disruption is the norm now, and wave after wave of it leaves people leaders worn down in body, mind, and heart. Sharon McLaughlin shows you how to guide change so it transforms your culture rather than batters your people. You care for yourself first, then you care for the team you lead, and you trade more strategy for the real conversations that keep your culture people-first.
☀️ How to guide change without losing yourself or the people you lead
☀️ Why change fatigue and change saturation drain organizations today
☀️ How to care for yourself first as a people leader, then care for your team
☀️ What the silence in a room tells you about your culture
☀️ How real conversations, rather than more strategy, keep your culture people-first
“That’s the real measure of culture: what’s not being said, or what’s being avoided.”
Sharon McLaughlin
“Get out of the strategy and have some real conversations about how the change is being received or perceived, and how the team is managing it. Sometimes leaders avoid those conversations because they don’t want to hear the answer. They just want it implemented. They’ve invested a lot of money. So those conversations you’re avoiding, have them. What you hear may surprise you, and your team will appreciate it.”
Sharon McLaughlin
Sharon McLaughlin is an executive coach and change leadership advisor with more than 30 years of experience helping people and organizations navigate complex transitions. She is the founder of Change Clarity, where she helps leaders guide change without losing themselves or their people in the process. She serves as president of the Ontario chapter of the Change Management Association and belongs to a global community of change management professionals.
Website: sharonmclaughlin.ca
LinkedIn: Sharon McLaughlin on LinkedIn
Visit workpositive.today, subscribe to the free Work Positive Newsletter, and browse every episode at the Work Positive Podcast archive.
#WorkPositive #CultureEatsStrategyForBreakfast #ChangeManagement #ChangeFatigue #Leadership #PeopleFirst #HR
Enjoying the show? Please leave a rating and review on Apple Podcasts . It helps more people leaders find the Work Positive Podcast and grow culture, grow people and grow profits
Know a leader who would be a great guest? Send your recommendation to [email protected].
Episode 191 | Make People Matter, and Watch Challenges Shrink | Stephen de Groot
“Take the values off the wall. Paint over them.” Stephen de Groot once showed up to a consulting engagement with a roller and a paint can, and nearly got fired for it. His point lands hard and simple: your values stay just words until your actions give them meaning.
As you live the values you say you believe, your culture transforms from a poster in the lobby into a place where your people feel safe, seen, and ready to grow.
☀️ Why values painted on a wall mean nothing until your daily actions give them meaning.
☀️ The three great states that help your people feel safe and capable.
☀️ What “nuked” change is and why you are created for it.
☀️ How hiring for values and filtering for competencies shrinks most discipline challenges.
☀️ The one thing you can do today to grow your own resilience by knowing your values.
“Ensure that your people feel like they matter, and what they do matters, and half your problems will go away.”
Stephen de Groot
Know yourself. Know your own values. As Stephen says, the one thing you can do is “know ourselves, know our own values,” because understanding what matters to you grows your resilience and points you toward the environments that align with your values, where fulfillment and meaning grow.
Get a copy of his books:
Brivia Consulting: https://www.briviaconsulting.com/
Getting to Better (free tools + overview): https://gettingtobetter.com/
LinkedIn: Stephen de Groot
Visit workpositive.today, subscribe to the free Work Positive Newsletter, and browse every episode at the Work Positive Podcast archive.
#WorkPositive #CultureEatsStrategyForBreakfast #Leadership #HumanPotential #EmployeeEngagement #CompanyValues
Enjoying the show? Please leave a rating and review on Apple Podcasts . It helps more people leaders find the Work Positive Podcast and grow culture, grow people and grow profits
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