Work. Shouldnt. Suck.

Work. Shouldn't. Suck. LIVE: The Morning(ish) Show with special guest Laura Zabel, Executive Director of Springboard for the Arts. [Live show recorded: April 1, 2020.]

Lauren and Tim are hosting daily livestreamed chats in April 2020 to connect with leaders in “real time” — about their lives, their organizations, their sector, and the world — during this unprecedented time in our lives. We come together as humans, as community, to talk about the concerns, the hopes, the hurdles, and the promise this particular moment in history offers us. Find the complete list guests, previous videos, and transcripts at WorkShouldntSuck.co.

LAURA ZABEL is the Executive Director of Springboard for the Arts, an economic and community development agency run by and for artists. Springboard provides programs that help artists make a living and a life, and programs that help communities connect to the creative power of artists. Springboard is a nationally recognized leader in artist-led community development, creative placemaking and cross-sector collaboration. Springboard’s work has been featured by the New York Times, PBS, Wall Street Journal, Stanford Social Innovation Review and The Guardian and directly impacts over 25,000 artists each year in their home state of Minnesota. Through their free toolkits, training and resources Springboard’s programs have been replicated in over 80 communities across the U.S. and internationally.

As Springboard’s executive director, Laura Zabel has been honored with numerous awards, including the YBCA 100, Gard Foundation Award of Excellence and the Bush Foundation Leadership Fellowship for her work with Springboard. Zabel is currently a Common Future Fellow and a creative placemaking policy fellow at Arizona State University.

Work. Shouldn't. Suck. LIVE: The Morning(ish) Show with special guest Christine Bader, co-founder of The Life I Want. [Live show recorded: March 31, 2020.]

Lauren and Tim are hosting daily livestreamed chats in April 2020 to connect with leaders in “real time” — about their lives, their organizations, their sector, and the world — during this unprecedented time in our lives. We come together as humans, as community, to talk about the concerns, the hopes, the hurdles, and the promise this particular moment in history offers us. Find the complete list guests, previous videos, and transcripts at WorkShouldntSuck.co.

Christine Bader is co-founder of The Life I Want, a storytelling project with Eva Dienel reimagining a future of work that works for all. She is a coach, facilitator, writer, consultant, and speaker whose sweet spot is the messy intersection of business and society.

Christine is the author of The Evolution of a Corporate Idealist: When Girl Meets Oil (2014). From 2015-17 she was Director of Social Responsibility at Amazon, where she built a global team working to ensure respect for the rights of workers in Amazon supply chains and operations. From 2011-15 her posts included advisor to BSR and visiting scholar at Columbia University, where she co-taught human rights and business.

Christine's writing has appeared in The New York Times, The Atlantic, Fast Company, Harvard Business Review, and numerous other publications. She has given talks to conferences, companies, and universities around the world, including a TED talk in July 2014.

After earning her MBA from Yale in 2000, Christine joined BP and proceeded to work in Indonesia, China, and the U.K., managing the social impacts of some of the company’s largest projects in the developing world. In 2006 she created a part-time pro bono role as advisor to the U.N. Secretary-General’s Special Representative for business and human rights, a role she took up full-time in 2008 until the U.N. mandate ended in 2011.

Christine has also served as a corps member with City Year, a special assistant to the New York City Mayor’s Chief of Staff and Deputy Mayor, and a teaching fellow in community service at Phillips Academy Andover. She is a life member of the Council on Foreign Relations.

Christine was named to the 2012-13 class of the Donaldson Fellows Program, which recognizes Yale School of Management graduates “whose personal and professional accomplishments embody the school’s mission to educate leaders for business and society.”

Christine played squash and rugby at Amherst College and competed in the 2002 World Ultimate Frisbee Club Championships, but now finds her athletic glory running after her young twins. For 2018-19, she lived in Bali with her family as part of the Green School community. She now lives in McMinnville, Oregon, in the heart of wine country, continuing to search for community and a way of life that is sustainable in every dimension.

Lauren Olivia Ruffin currently serves as Fractured Atlas’s Chief External Relations Officer where she is responsible for the organization’s marketing, communications, community engagement, and fundraising. Prior to joining the team at Fractured Atlas, Lauren served as Director of Development for DC-based organizations Martha’s Table and the National Center for Children and Families. She was also fortunate to serve in various roles at and various positions at the NAACP Legal Defense Fund, Children’s Defense Fund, New Leaders, and AAUW. Before entering the nonprofit sector, Lauren held the position of Assistant Director of Government Affairs for Gray Global Advisors, a bipartisan government relations firm. She graduated from Mount Holyoke College with a degree in Political Science and obtained a J.D. from the Howard University School of Law. Previously, she served on the Board of Directors of Black Girls Code. And in her spare time, she can be found mountain biking or gesturing wildly at the teevee in support of Duke University’s men’s basketball team.

Tim Cynova spends his time assisting teams and organizations with the things they need to create workplaces where people thrive. He is a certified Senior Professional in Human Resources (SPHR), a trained mediator, on faculty at Banff Centre for Arts & Creativity and New York's The New School teaching courses in People-Centric Organizational Design and Leadership & Team Building. He is a certified trainer of the Crucial Conversations and What Motivates Me frameworks, and is a firm believer that Work. Shouldn't. Suck. He currently serves as the Chief Operating Officer of Fractured Atlas where he oversees the FinPOps team (Finance, People, and Operations, as well as is a member of the organization’s four-person, non-hierarchical shared leadership team). Prior to that, Tim was the Executive Director of The Parsons Dance Company and of High 5 Tickets to the Arts, had a memorable stint with the Cincinnati Symphony Orchestra, was a one-time classical trombonist, musicologist, and for five years in his youth he delivered newspapers for the Evansville Courier-Press. Also, during a particularly slow summer, he bicycled across the United States.

Work. Shouldn't. Suck. LIVE: The Morning(ish) Show with special guest Jamie Bennett, executive director of ArtPlace America. [Live show recorded: March 30, 2020.]

Lauren and Tim are hosting daily livestreamed chats in April 2020 to connect with leaders in “real time” — about their lives, their organizations, their sector, and the world — during this unprecedented time in our lives. We come together as humans, as community, to talk about the concerns, the hopes, the hurdles, and the promise this particular moment in history offers us. Find the complete list guests, previous videos, and transcripts at WorkShouldntSuck.co.

Jamie Bennett is the executive director of ArtPlace America, a ten-year fund that supports artists working as allies in equitable community development.

ArtPlace has invested over $100 million to support projects in rural, suburban, tribal, and urban communities of all sizes across the United States, as well as in sharing knowledge from that work in ways that are both useful and actually used by practitioners. ArtPlace convenes and connects people who are committed to this work in order to help build a strong and ongoing field of practice.

Previously, Jamie was Chief of Staff and Director of Public Affairs at the National Endowment for the Arts, where he worked on the national rollouts of the "Our Town" grant program and of partnerships with the US Departments of Agriculture, Defense, Health and Human Services, and Housing and Urban Development.

Before the NEA, Jamie was Chief of Staff at the New York City Department of Cultural Affairs, where he worked on partnerships with the NYC Departments for the Aging, of Education, and of Youth and Community Development.

Jamie has also provided strategic counsel at the Agnes Gund Foundation, served as chief of staff to the President of Columbia University, and worked in fundraising at The Museum of Modern Art, the New York Philharmonic, and Columbia College.

He currently lives, works, worships, and plays in Brooklyn, NY, and has been sober since 2009.

Lauren Olivia Ruffin currently serves as Fractured Atlas’s Chief External Relations Officer where she is responsible for the organization’s marketing, communications, community engagement, and fundraising. Prior to joining the team at Fractured Atlas, Lauren served as Director of Development for DC-based organizations Martha’s Table and the National Center for Children and Families. She was also fortunate to serve in various roles at and various positions at the NAACP Legal Defense Fund, Children’s Defense Fund, New Leaders, and AAUW. Before entering the nonprofit sector, Lauren held the position of Assistant Director of Government Affairs for Gray Global Advisors, a bipartisan government relations firm. She graduated from Mount Holyoke College with a degree in Political Science and obtained a J.D. from the Howard University School of Law. Previously, she served on the Board of Directors of Black Girls Code. And in her spare time, she can be found mountain biking or gesturing wildly at the teevee in support of Duke University’s men’s basketball team.

Tim Cynova spends his time assisting teams and organizations with the things they need to create workplaces where people thrive. He is a certified Senior Professional in Human Resources (SPHR), a trained mediator, on faculty at Banff Centre for Arts & Creativity and New York's The New School teaching courses in People-Centric Organizational Design and Leadership & Team Building. He is a certified trainer of the Crucial Conversations and What Motivates Me frameworks, and is a firm believer that Work. Shouldn't. Suck. He currently serves as the Chief Operating Officer of Fractured Atlas where he oversees the FinPOps team (Finance, People, and Operations, as well as is a member of the organization’s four-person, non-hierarchical shared leadership team). Prior to that, Tim was the Executive Director of The Parsons Dance Company and of High 5 Tickets to the Arts, had a memorable stint with the Cincinnati Symphony Orchestra, was a one-time classical trombonist, musicologist, and for five years in his youth he delivered newspapers for the Evansville Courier-Press. Also, during a particularly slow summer, he bicycled across the United States.

We're exploring different perspectives and approaches to personal and professional development and growth in our "Investing in Self" mini-series. We'll be sprinkling these episodes into the mix with our other upcoming episodes over the next several weeks.

To start us off, in late January 2020, Lauren and I had the privilege to sit down with entrepreneurial strategist, consultant, multiple business owner, dancer, choreographer, law school graduate, and so much more awesomeness: Lisa Yancey.

We covered a lot of ground in our conversation, including why self care isn’t selfish, discipline and mastery; approaching our life as the dash between two dates; what exactly *were* Lisa and Lauren were doing in Mexico, and why Choice Hotels will likely never sponsor our podcast. 

LISA YANCEY is the President of Yancey Consulting, LLC, advising a spectrum of practitioners, nonprofit organizations, philanthropists, and philanthropic institutions committed to dismantling inequities, enriching disinvested communities, building leadership, and amplifying diverse perspectives. She has worked with, facilitated, and provided pro bono services to over 100 organization or grantmaking institutions in the past 18 years. A lifelong entrepreneur, Lisa’s concurrent ventures include co-founding The We’s Match and SorsaMED, a biologics company dedicated to developing therapeutic solutions for chronic pain management using medicinal cannabinoids.

[Note: This episode was recorded in late February and early March 2020 before the global spread of COVID-19, and the subsequent cancellation of the NCAA tournament.]

Basketball, business, and beyond! When you work with two of the BIGGEST college basketball fans, you sit down with them in advance of the NCAA March Madness tournament to talk teams. Basketball not quite your thing? Well, we also talk cycling teams, and business "superstars," and psychology.

We explore the topic of building better work teams through the lens of sport. We'll talk competition and cooperation, rivals and allies, is it really possible to give more than 100%, and a whole host of fascinating things.

Laura Jorgensen currently serves as the Senior Director, Financial Operations and Analysis where she is responsible for driving Fractured Atlas’s strategic financial goals. Prior to joining Fractured Atlas she held roles ranging from the CEO of e-commerce start-up The RunnerBox to varied strategic and financial positions at Royal Caribbean Cruise Lines. She holds a BSBA in Economics from The University of Miami and in her spare time you can find her pedaling her bike up and down the mountains of Asheville, NC. Prior to her life on two wheels, Laura was a First Team All-State shooting guard, multi-time AAU Basketball state champion, and still remains the only woman to ever win Royal Caribbean’s hotly contested March Madness pool.

We're talking remote work arrangements. Specifically, we’re talking about what teams and organizations can do to introduce, experiment, and iterate on virtual work tools and arrangements, especially in light of things like the spread of COVID-19.

We cover a wealth of topics from VPNs to video meetings; going virtual first to balancing life and work when they both are happening in the same space; setting up a space at home to how people work when no one is watching them. Our guests' advice in a nutshell: It's OK to be wrong, we only learn by trying to new things. Keep iterating and adjusting.

01:05 Nicola Carpenter & Andrew Hanson

47:45 Shawn Anderson & Lauren Ruffin

1:10:30 Lauren Ruffin & Tim Cynova

SHAWN ANDERSON currently serves as the Chief Technology Officer at Fractured Atlas where he oversees the organization's software development operations. In that role, he serves as one of the four members of the organization's non-hierarchical leadership team. Prior to joining Fractured Atlas Shawn was a founding partner at Gemini SBS, where he managed the development of web applications for a number of U.S. Department of Education funded projects including the Federal Resource Center, the Regional Resource Center Program, the Family Center on Technology and Disability, and the Technical Assistance Coordination Center. He Holds a B.A. in user interface design from Hampshire College.

NICOLA CARPENTER works on the People team at Fractured Atlas, where she finds ways for tools and processes to better align with the organization’s purpose. She believes in tools so much that she sets personal OKRs every quarter. Prior to joining Fractured Atlas, Nicola worked for a variety of arts organizations including MoMA PS1, Walker Art Center, and Heidelberger Kunstverein, and she still has a particular love for museums. Originally from Minneapolis, she received a BFA in Art from the University of Minnesota and continues to stay creative through knitting and sewing clothes. She is currently in too many book clubs, but still somehow finds time to read books about organizational culture for fun. You can find her on Instagram and Twitter at @colacarp.

ANDREW HANSON is currently the Senior DevOps Engineer at Fractured Atlas. Prior to that position he has spent the last 12 years at everything from start-ups to Fortune 500s applying his infrastructure design and automation skills. Formally trained as a Research Psychologist, and receiving his M.S. in Social Psychology, he started out applying motivational theory to the world of video games. From there he rediscovered his love of technology and made a career change to the path he is on now. Outside of work Andrew runs the Orlando Linux Users Group, and enjoys being a Disney family with his wife and three boys.

What behaviors differentiate a Director from a Senior Director? What traits does a CEO need to demonstrate to be successful in their role that are similar or different from what an Admin Assistant needs?

On this episode we're talking tools, specifically one called The Behavior Dashboard. We chat with Pallavi Sharma and Jillian Wright who lead the creation of The Behavior Dashboard. The Dashboard was developed by the team at Fractured Atlas to help staff articulate the often murky area of behaviors and "soft skills" that differentiate what’s necessary for someone to succeed and thrive at different levels in the organization. The tool can then help identify specific areas for professional development that can "level up" someone's knowledge, skills, and abilities.

Pallavi and Jillian talk about the journey they took with colleagues to lead to the creation of this tool, what is it exactly, how can it be used, and what questions and future hopes they still have for it. 

If you want to follow along at home, you can download a copy of Fractured Atlas's Behavior Dashboard from the Work. Shouldn't. Suck. website.

Pallavi Sharma currently serves as the Chief Program Officer of Fractured Atlas where she oversees the team responsible for program strategy and growth, product development, customer service, and R&D. Prior to joining Fractured Atlas, Pallavi was a full-time consultant helping nonprofit organizations and women entrepreneurs develop strategies, streamline operations, improve team effectiveness, and market themselves successfully. Her previous roles were varied and global, including working at large organizations like 1800Flowers.com and Everyday Health Inc., to startups funded by Goldman Sachs, as well as an early stint in the luxury retail industry in India. After her 16+ years in the corporate sector, Pallavi is excited to transition her skills and experience to follow her passion for the nonprofit space. Pallavi is a voracious reader, an aspiring writer and a lover of all things in nature – plants, animals, even bugs. Pallavi completed her MBA from IIM, Bangalore India and holds a Bachelor’s degree with triple majors in Psychology, English Literature and Journalism.

Jillian Wright is currently the Senior Director, People Operations & Controller at Fractured Atlas, an organization she joined in 2010. As Controller, she manages and oversees all financial procedures and policies for the organization, as well as supervises compliance reporting including the annual organizational audit. As a member of the People Team, Jillian manages the company payroll and benefits, and assists in the organization's strategic HR efforts. Prior to Fractured Atlas, she worked in arts management and accounting for Stephen Petronio Company, Robert Battle’s Battleworks Dance Company, The Center for Kinesthetic Education, and The Diller-Quaile School of Music. In her spare time, Jillian enjoys taking ballet class, gardening, and hiking with her family. Jillian is a certified Professional in Human Resources (PHR).

"What’s in a Workplace?" dives into the physical and virtual components and connections that form the structures around how we work. And increasingly, these components are changing what work looks and feels like. We discuss Convention versus Invention, Creating workplaces with commitments to anti-racism and anti-oppression, and why do many creative sector organizations often seem to park their creative instincts when it comes to designing their organizations.

Our guests on this episode: Rachel Casanova, Andrew Taylor, and Ramphis Castro discuss tools to help us in our daily work and then explore the philosophical when we think about what does it mean for social creatures like humans to work entirely distributed from each other. As always, we're joined by podcasting's favorite co-host at the close of the episode to get her thoughts on the topic (spoiler alert: hammock desks).

01:20 Rachel Casanova

35:20 Andrew Taylor

58:20 Ramphis Castro

1:37:00 Lauren Ruffin

Rachel Casanova is currently the Senior Managing Director of Workplace Innovation at Cushman & Wakefield. She has more than 25 years of diverse industry experience advising companies on how to transform their real estate assets to reinforce long-term business strategies, corporate culture, as well as integrated space, technology and performance goals. Prior to Cushman & Wakefield, Rachel founded Balansett, a workplace consulting practice, with clients spanning legal firms, professional services, technology, non-profits and architectural firms. During the course of her career, Rachel has addressed workplace-related advances from multiple vantage points—working within an end-user environment at Nortel Networks, serving as a design consultant at Herman Miller, and leading Workplace Strategy at Mancini Duffy, Perkins + Will and most recently, R/GA. As the Global Co-Leader of Planning + Strategy at Perkins + Will, Rachel supported clients with various workplace initiatives including activity based working, change management, occupancy strategy, and workplace/business alignment. As the Managing Director of the Connected Spaces practice at R/GA, she spearheaded the digital marketing and communications company’s efforts to use digital design to drive the physical experiences in workplaces. Rachel’s other major achievements include developing the Workplace of the Future initiative for KPMG in the US from 2004-2015. This effort included the development of the overarching strategy as well as the transition management approach and implementation for over 20 KPMG offices. Forward-thinking and creative, Rachel is passionate about the convergence of organizational behavior, the human experience, and real estate. She is frequently called upon as a subject matter expert and has contributed regularly to audiences in conferences and education seminars. Rachel has recently spoken at Worktech. RealComm, CoreNet, CRE Tech, Cornell University, NYU, IIDA, and Neocon.

E. Andrew Taylor is an Associate Professor in the Arts Management Program, and Chair of the Department of Performing Arts at American University, exploring the intersection of arts, culture, and business. An author, lecturer, and researcher on a broad range of arts management issues, Andrew has also served as a consultant to arts organizations and cultural initiatives throughout the U.S. and Canada, including the William Penn Foundation, Overture Center for the Arts, American Ballet Theatre, Create Austin, and the Lower Manhattan Cultural Council, among others. Prior to joining the AU faculty, Andrew served as Director of the Bolz Center for Arts Administration in the Wisconsin School of Business for over a decade. Andrew is past president of the Association of Arts Administration Educators, current board member of the innovative arts support organization Fractured Atlas, and consulting editor both for The Journal of Arts Management, Law, and Society and for Artivate, a journal for arts entrepreneurship. Since July 2003, he has written a popular weblog on the business of arts and culture, ''The Artful Manager,'' hosted by ArtsJournal.com (www.artfulmanager.com).

Ramphis Castro is a serial entrepreneur, investor, and philanthropist. He is the co-founder of ScienceVest, a venture capital fund for hard-tech and life science companies. He is an experienced technologist and product strategist that has led and supported venture-backed teams from idea to exit. He is a Kauffman Fellow and co-Chairs the NYC chapter of the Society. As a Fellow, his research focused on the funding gaps for radical science companies in the U.S., collecting interviews of over 200 stakeholders across the research & commercialization ecosystem in the U.S. He's worked extensively on grassroots startup ecosystem acceleration & support for the purpose of helping countries evolve into innovation-driven economies. In 2016, upon the invitation of the White House, he was part of the US delegation with President Obama on his historic visit to Cuba. He has a diversified personal investment portfolio of companies ranging from Artificial Intelligence, Drones, Wearables, EdTech, Productivity Software, eCommerce, MarketPlaces, FinTech to Consumer Apps, all of them evaluated through an impact or gender lens. He also designed and is on the investment committee for Parallel 18, a global accelerator based in Puerto Rico, where they now have a portfolio of 100+ seed/series A companies from over 40 countries across multiple verticals that have collectively raised over $95M in venture capital funding from investors from Silicon Valley, New York, and beyond. He is a Computer Engineer and Lawyer by training, serial entrepreneur by experience, and grass-roots ecosystem builder by conviction.

In this Part 2 of our exploration into shared leadership models, we sit down with a team that lead the transition from a single founder/CEO model to a four-person, shared, non-hierarchical co-CEO leadership team.

To catch up with the story already in progress... in Part 1, Mike Courville, Kelly Kienzle, Holly Sidford, and Russell Willis Taylor took us on an action-packed adventure of shared, or distributed, leadership models, what are they, what aren’t they, how they work, how you might evaluate different models, and might they be right for you and your organization.

For Part 2, Lauren and Tim are joined by their other co-CEO colleagues at Fractured Atlas: Shawn Anderson and Pallavi Sharma. The team discusses their thoughts and perspective on the promise and potential perils of this kind of model.

Shawn Anderson currently serves as the Chief Technology Officer at Fractured Atlas where he oversees the organization's software development operations. In that role, he serves as one of the four members of the organization's non-hierarchical leadership team. Prior to joining Fractured Atlas Shawn was a founding partner at Gemini SBS, where he managed the development of web applications for a number of U.S. Department of Education funded projects including the Federal Resource Center, the Regional Resource Center Program, the Family Center on Technology and Disability, and the Technical Assistance Coordination Center. He Holds a B.A. in user interface design from Hampshire College.

Pallavi Sharma currently serves as the Chief Program Officer of Fractured Atlas where she oversees the team responsible for program strategy and growth, product development, customer service, and R&D. Prior to joining Fractured Atlas, Pallavi was a full-time consultant helping nonprofit organizations and women entrepreneurs develop strategies, streamline operations, improve team effectiveness, and market themselves successfully. Her previous roles were varied and global, including working at large organizations like 1800Flowers.com and Everyday Health Inc., to startups funded by Goldman Sachs, as well as an early stint in the luxury retail industry in India. After her 16+ years in the corporate sector, Pallavi is excited to transition her skills and experience to follow her passion for the nonprofit space. Pallavi is a voracious reader, an aspiring writer and a lover of all things in nature – plants, animals, even bugs. Pallavi completed her MBA from IIM, Bangalore India and holds a Bachelor’s degree with triple majors in Psychology, English Literature and Journalism.

Lauren Olivia Ruffin currently serves as Fractured Atlas’s Chief External Relations Officer where she is responsible for the organization’s marketing, communications, community engagement, and fundraising. Prior to joining the team at Fractured Atlas, Lauren served as Director of Development for DC-based organizations Martha’s Table and the National Center for Children and Families. She was also fortunate to serve in various roles at and various positions at the NAACP Legal Defense Fund, Children’s Defense Fund, New Leaders, and AAUW. Before entering the nonprofit sector, Lauren held the position of Assistant Director of Government Affairs for Gray Global Advisors, a bipartisan government relations firm. She graduated from Mount Holyoke College with a degree in Political Science and obtained a J.D. from the Howard University School of Law. Previously, she served on the Board of Directors of Black Girls Code. And in her spare time, she can be found mountain biking or gesturing wildly at the teevee in support of Duke University’s men’s basketball team.

Tim Cynova spends his time assisting teams and organizations with the things they need to create workplaces where people thrive. He is a certified Senior Professional in Human Resources (SPHR), a trained mediator, on faculty at Banff Centre for Arts & Creativity and New York's The New School teaching courses in People-Centric Organizational Design and Leadership & Team Building. He is a certified trainer of the Crucial Conversations and What Motivates Me frameworks, and is a firm believer that Work. Shouldn't. Suck. He currently serves as the Chief Operating Officer of Fractured Atlas where he oversees the FinPOps team (Finance, People, and Operations, as well as is a member of the organization’s four-person, non-hierarchical shared leadership team). Prior to that, Tim was the Executive Director of The Parsons Dance Company and of High 5 Tickets to the Arts, had a memorable stint with the Cincinnati Symphony Orchestra, was a one-time classical trombonist, musicologist, and for five years in his youth he delivered newspapers for the Evansville Courier-Press. Also, during a particularly slow summer, he bicycled across the United States.

On this episode: "CEO Not *Necessarily* Required." We look at shared or distributed leadership models, what are they, what aren’t they, how they work, how you might evaluate different models, and might they be right for you and your organization.

Mike Courville, Kelly Kienzle, Holly Sidford, and Russell Willis Taylor take us on an action-packed adventure. And, if after this episode you're still hungry for more about shared leadership, our next episode dives into part two of this adventure by chatting with the members of Fractured Atlas's four-person, shared, non-hierarchical leadership team.

01:00 Mike Courville

41:42 Kelly Kienzle

1:11:08 Holly Sidford & Russell Willis Taylor

Michael Courville is Founder and Principal of Open Mind, an independent consulting firm that combines research insights with direct social sector experience, to tackle problems that impact people and spiral out to organizations and into complex systems. Michael has deep experience with organizational capacity building, change management, applied social research, community development, and social sector strategy formation. His current research and client projects focus on workplace democratization and decision-making systems in nonprofits, understanding the role of arts and culture in community change, social policy under neoliberalism, and the political cost of inequality for civil society. Michael holds graduate degrees from the University of California-Berkeley in social welfare and comparative development policy. He is an associate member of the National Network of Consultants to Grantmakers and an affiliate of the RoadMap consulting network. He currently serves as adjunct faculty in the Department of Sociology at Sonoma State University. (The William & Flora Hewlett Foundation's case studies in Distributed Leadership can be found here.)

Kelly Kienzle, founder of Open Circle Coaching, provides leadership coaching and professional development programs to individuals and teams to improve organizational performance in the private, public and nonprofit sectors. Kelly is a people development specialist with over 25 years of experience and is a certified coach of the International Coach Federation logging over 1,500 hours of coaching leaders. A description of her philosophy and approach to coaching can be found at www.opencirclecoaching.com.

Holly Sidford is an expert systems thinker–seeing connections and making more than the sum of the parts. Her endless curiosity, penetrating intelligence and commitment to excellence underpins all of Helicon’s work. Holly draws on her training as an historian and her experiences as a program developer and funder to inform Helicon’s efforts to elevate the role of artists, recognize the full diversity of creative expression and make the arts and culture a more central part of community life. Holly has a knack for identifying the most important issue facing the field at the time, and her work is often a thought-provoking catalyst for change. Reports such as Bright Spot Leadership in the Pacific Northwest (Paul G. Allen Family Foundation, 2012) and Fusing Art, Culture and Social Change (National Committee for Responsive Philanthropy, 2011) have stimulated field-wide discussion. Earlier in her career, her work at the Lila Wallace-Reader’s Digest Fund helped shift national discourse and practice in the ways cultural organizations engage audiences and communities. In 2000, Holly’s work prompted unprecedented research on artists, Investing in Creativity (Urban Institute, 2003), and the creation of Leveraging Investments in Creativity (LINC), a unique ten-year initiative to expand support and recognition for artists nationwide. Holly serves on the board of Sadie Nash Leadership Project, an award-winning leadership program for young female leaders in metropolitan New York, and Fractured Atlas, a national organization pioneering technology-based ways to empower artists, cultural organizations and other creative enterprises.

Russell Willis Taylor served as interim Vice President for arts and leadership at The Banff Centre in Canada from 2016 to 2018. Prior to that, she was President and CEO of National Arts Strategies from January 2001 to December 2014, and she has extensive senior experience in all areas of strategic, financial and operational management. Educated in England and America, she served as director of development for the Chicago Museum of Contemporary Art before returning to England in 1984 at the invitation of the English National Opera (ENO) to establish the Company's first fund-raising department. During this time, she also lectured extensively at graduate programs of arts and business management throughout Britain. From 1997 to 2001, she rejoined the ENO as executive director. Russell has held a wide range of managerial and Board posts in the commercial and nonprofit sectors including the advertising agency DMBB; head of corporate relations at Stoll Moss; director of The Arts Foundation; special advisor to the Heritage Board, Singapore; chief executive of Year of Opera and Music Theatre (1997); judge for Creative Britons and lecturer on business issues and arts administration. She received the Garrett Award for an outstanding contribution to the arts in Britain, the only American to be recognized in this way, and in 2013 was honored with the International Citation of Merit by the International Society for the Performing Arts, presented in recognition of her lifetime achievement and her distinguished service to the performing arts. She currently serves on the advisory boards of the British Council's Arts & Creative Economy Advisory Group, the Alyth Development Trust, the Salzburg Global Seminar, and is a Fellow of the Royal Society of Arts.