PwC Pulse - a business podcast for executives

Workforce: The role of technology and leadership in the people experience


Listen Later

Text us your thoughts on this episode

People are at the core of organizations, and we need to treat them like the valued stakeholders they are to help retain and recruit them in today’s competitive job market. Upskilling and expanding benefits and strategic hiring for specialized skills will go a long way toward fostering the right culture for growth on your teams and in your business.

In this episode, PwC US Chief People Officer Yolanda Seals-Coffield is joined by J. Ofori Agboka, Amazon Vice-President of People Experience and Technology, for a discussion on how companies are tailoring benefits and development programs for different types of workers, and technology’s role in that process. We’ll also explore ways to personalize the career journey, including PwC’s own My+ people strategy.

For more information on this episode's speakers, and to view the full transcript, please visit pwc.com.

About the podcast participants

Yolanda Seals-Coffield, Chief People Officer, PwC US
As US Chief People Officer, Yolanda Seals-Coffield drives PwC's people solutions and function, promoting and supporting our firm’s growth strategy to serve our clients and help our people thrive in and outside of work.

As former Chief Employment Counsel, Yolanda worked with teams across every aspect of the employee life cycle — from hiring to performance, diversity and inclusion and alumni. This gives her unique insights into opportunities to help PwC employees learn, develop and grow.

J Ofori Agboka, Vice President People Experience and Technology (PXT) - Global Operations at Amazon

J Ofori Agboka is responsible for the worldwide Human Resource (HR) practices for Fulfillment, Transportation, Delivery, Customer Service, Employee Relations (ER), and Workplace Health & Safety. He leads teams that support the employment life cycle of Amazonians globally.

His background covers diverse aspects of Human Resources in global and domestic markets spanning automotive and industrial environments. He works hard to utilize his extensive knowledge and expertise and his passion for putting people first, to the fullest potential. He has expertise in strategic human capital planning, employee relations, employment law, employee engagement, performance management, retention and recruiting. His operational background includes in dynamic environments requiring focused decision-making, understanding of how to optimize business processes, developing cost management systems, and enhancing operational efficiency and excellence. His language capabilities include moderate Spanish, and social Mandarin. 

 

...more
View all episodesView all episodes
Download on the App Store

PwC Pulse - a business podcast for executivesBy PwC

  • 4.6
  • 4.6
  • 4.6
  • 4.6
  • 4.6

4.6

12 ratings


More shows like PwC Pulse - a business podcast for executives

View all
WSJ Tech News Briefing by The Wall Street Journal

WSJ Tech News Briefing

1,642 Listeners

The McKinsey Podcast by McKinsey & Company

The McKinsey Podcast

378 Listeners

Bloomberg Businessweek by Bloomberg

Bloomberg Businessweek

439 Listeners

Masters in Business by Bloomberg

Masters in Business

2,163 Listeners

Exchanges by Goldman Sachs

Exchanges

981 Listeners

PwC's accounting podcast by PwC

PwC's accounting podcast

179 Listeners

Gartner ThinkCast by Gartner

Gartner ThinkCast

108 Listeners

Cold Call by HBR Presents / Brian Kenny

Cold Call

197 Listeners

WSJ Minute Briefing by The Wall Street Journal

WSJ Minute Briefing

661 Listeners

Wall Street Breakfast by Seeking Alpha

Wall Street Breakfast

1,022 Listeners

Inside the Strategy Room by McKinsey & Company

Inside the Strategy Room

164 Listeners

All Things Sustainable by S&P Global

All Things Sustainable

60 Listeners

Dry Powder: The Private Equity Podcast by Hugh MacArthur, Bain & Company

Dry Powder: The Private Equity Podcast

148 Listeners

Coaching Real Leaders by Harvard Business Review / Muriel Wilkins

Coaching Real Leaders

649 Listeners

HBR On Strategy by Harvard Business Review

HBR On Strategy

72 Listeners