A year ago the pandemic arrived. En masse, we evacuated our offices and started working from home.  For many, the home is now their permanent workplace, and they have little desire to return to the daily commute. The potential of telecommuting had been touted for decades, but it took Covid-19 for it to take off.  Where to now for the office? Is working from home - and communicating via Zoom - all it's cracked up to be?