Working Smarter: Presented by Calabrio

By Calabrio

In this series we will discuss Contact Center industry trends and best practices, as well as sharing success stories and pain points with some of the most innovative professionals in the industry. Jo... more

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FAQs about Working Smarter: Presented by Calabrio:

How many episodes does Working Smarter: Presented by Calabrio have?

The podcast currently has 52 episodes available.

Working Smarter: Presented by Calabrio episodes:

June 13, 2019 Episode 1: Daniel Rio from Zovio
In our first episode of the Working Smarter Podcast we visit with Daniel Rio from Zovio. Daniel is the Contact Center Director for Zovio of brings a wealth of experience to the table as well as a clear passion for improving the customer experience. We discuss contact center analytics and using data to tell a story in order to improve the customer experience.
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24min
June 11, 2019 Episode 0: Introduction and Welcome
In this episode I explain who I am and the purpose of this podcast and why you should tune in!
...more
9min

FAQs about Working Smarter: Presented by Calabrio:

How many episodes does Working Smarter: Presented by Calabrio have?

The podcast currently has 52 episodes available.