What can be done to make knowledge work more productive? We are talking to Paul Knight, a leadership coach and former director of R&D Productivity at BMS, about reducing the burden of email and meetings and tackling other systemic barriers to create a highly productive workplace.

In this episode, Louisa Robb and I talk about the role of culture in creating a productive work environment and what leaders can do to shape and impact their organization's culture.

In this episode, Susan Phinney and I talk about the pressures the HR function faces to reinvent itself to respond to the changing needs of organizations and employees.

In this episode, John Uzzi and I talk about designing work to be intrinsically motivating and the potential of work design to increase productivity, customer satisfaction, and employee engagement.