In the first of our World Changers deep-dives, Elle Bradley-Cox explores 'Nurture your networks'. 

Elle joins topic author Tony Stewart (head of digital) and Jacey Lamerton (senior writer), to look at the impact community networks had in 2020 and whether these channels will thrive or become a wild, wild west in the year ahead, covering:

Guest interview

Elle also speaks with Kate Forgione, CEO of Customer Success Network. A former Yammer and Microsoft employee, Kate is a passionate advocate for community centric technology. She shares her advice for building a solid business case for the community manager in your internal comms team.

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To read the full World Changers report, go to www.scarlettabbott.co.uk/topic/world-changers-2021

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Skip to a section

0:00 Introduction to the session

1:15 Elle, Tony and Jacey talk community networks

31:25 Elle chats with Kate Forgione, CEO of Customer Success Network

A taste of what's to come. 

Alongside the release our 2021 report, we're excited to launch World Changers - The Podcast. Each month, we'll be taking a deeper look at the trends shifting and evolving our world of work, featuring interviews with key experts. 

Join our host Elle Bradley-Cox as she takes us on this year's World Changers journey. And don't forget to explore the interactive World Changers 2021 report at scarlettabbott.co.uk/topic/world-changers-2021.