Listen as our Worldpay experts discuss the current state of fraud from post EMV and card not present, to machine learning and AI, and what that means for your financial institution. We’ll discuss old vs. new tools, how we find the fraudsters, and what we’re doing to keep our clients safe behind the scenes and around the clock. Featuring from Worldpay: David Mattei, Senior Leader and Product Manager of Fraud and Disputes Solutions. David manages our product portfolio covering both issuing and acquiring, and Melissa Kopp, Leader with our Financial Institution Issuer Services Division.

Listen as our Worldpay experts discuss the current state of fraud from post EMV and card not present, to machine learning and AI, and what that means for your financial institution. We’ll discuss old vs. new tools, how we find the fraudsters, and what we’re doing to keep our clients safe behind the scenes and … Continue reading #37 (FI): David Mattei, Worldpay: The future of fraud – What you need to know today

For episode #8 of “On The Edge with Jim Roddy,” our book club returns to review one of their recommended reads. Point of sale industry leaders Sean Buckley of Vend, Abby Sorensen of The Business Solutions Network, and Jeremy Julian of CBS NorthStar discuss lessons learned from Getting To Plan B by John Mullins and Randy Komisar. Their conversation offers advice on crafting the best business model and why a “learning plan” is more effective than the typical business plan. The “On The Edge” pod is designed for POS reseller and software developer executives with a goal to educate them on leadership, management, hiring, sales, and other SMB best practices.

For episode #8 of “On The Edge with Jim Roddy,” our book club returns to review one of their recommended reads. Point of sale industry leaders Sean Buckley of Vend, Abby Sorensen of The Business Solutions Network, and Jeremy Julian of CBS NorthStar discuss lessons learned from Getting To Plan B by John Mullins and Randy Komisar. … Continue reading #36 (ISV, VAR, Dev, SMB): On The Edge with Jim Roddy – On The Edge Book Club – Getting To Plan B

Episode #7 of “On The Edge with Jim Roddy” features a conversation with Michel Sirois, a former VAR who is now the President of BlueStar Canada. Michel and Jim discuss how successful VARs and ISVs challenge their customers and prospects, where small resellers fit in today’s channel (and tomorrow’s), and the unique challenges and opportunities in the Canadian channel. The “On The Edge” pod is designed for POS reseller and software developer executives with a goal to educate them on leadership, management, hiring, sales, and other SMB best practices.

Episode #6 of “On The Edge with Jim Roddy” features a conversation with Avero VP and RSPA board member Peter Storer. Peter helps us separate millennial fact from fiction, details best practices for managing younger workers, and shares his perspective on what’s around the corner for VARs and ISVs in the retail IT channel. The “On The Edge” pod is designed for POS reseller and software developer executives with a goal to educate them on leadership, management, hiring, sales and other SMB best practices.

Our Worldpay experts discuss regional PIN network participation and considerations financial institutions should know to control PIN debit revenue.

Speakers:

Rob Rankin, Senior Vice President

Melissa Kopp, Senior Leader, Financial Institutions

Episode Description

For episode #5 of “On The Edge with Jim Roddy,” our book club reviews Raving Fans, a classic that’s popular among VARs and ISVs. Point of sale industry movers Sean Buckley of Vend, Abby Sorensen of The Business Solutions Network, and Jeremy Julian of CBS NorthStar discuss lessons learned from this customer-service focused book. Their discussion offers detailed guidance about eliciting customer feedback, improving your customer experience, and establishing your company as a leader in your niche market. The “On The Edge” pod is designed for POS reseller and software developer executives with a goal to educate them on leadership, management, hiring, sales, and other SMB best practices.

For episode #4 of “On The Edge with Jim Roddy,” our book club returns to review one of their recommended reads. Point of sale industry movers Sean Buckley of Vend, Abby Sorensen of The Business Solutions Network, and Jeremy Julian of CBS NorthStar discuss lessons learned from Built to Last by Jim Collins and Jerry Porras. Their discussion offers detailed guidance for building and innovating your business to adapt to the future. The “On The Edge” pod is designed for POS reseller and software developer executives with a goal to educate them on leadership, management, hiring, sales, and other SMB best practices.

In episode #3 of “On The Edge with Jim Roddy,” Jim talks one-one-one with J.B. Wood, president and CEO of the Technology Services Industry Association (TSIA) and co-author of the Technology-as-a-Service Playbook. They discuss what the winning as-a-Service company will look like in the future, the #1 mistake organizations make as they transition to this new business model, the importance of investing in software capacity, and obstacles in the not-too-distant future that will cause some resellers to perish.