World's Greatest Boss

I'm excited to bring you an inspiring conversation with Jordan Schanda King, a master of team operations. Jordan’s journey from a solo entrepreneur to building a successful team is nothing short of remarkable. She opens up about the six core areas crucial for business success, emphasizing the vital role of the business owner in driving growth and efficiency.

We dive deep into the importance of systems and accountability, where Jordan sheds light on how having solid systems in place can propel your business forward. She walks us through the iterative process of team management and the critical need for Standard Operating Procedures.

Jordan also tackles common pitfalls with Virtual Assistants and clarifies the differences between hiring specialists versus generalists. She stresses the importance of tracking time and proper delegation to maximize efficiency. We discuss the delicate balance between capacity and growth, with Jordan offering her expert advice on managing these aspects seamlessly.

What you'll hear in this episode:

[1:45] Introducing Jordan Schanda King.

[2:30] The importance of team operations.

[3:50] Jordan's journey from solo to team.

[7:15] Six core areas for business success.

[7:55] The role of the business owner.

[9:45] Systems and accountability.

[14:40] The iterative process of team management.

[16:50] Standard Operating Procedures (SOPs).

[19:00] Creating a baseline SOP.

[19:20] Common mistakes with VAs.

[21:05] Specialists vs. Generalists.

[23:25] Tracking time and delegation.

[26:45] Balancing capacity and growth.

[30:55] Empowering women-owned businesses.

[34:55] Conclusion and resources.

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124. Financial Planning and Scaling Your Team Within Your Trades Business with CFO, Lauren Furtado

126. Intentionally Crafting Your Team Operations with Lia Garvin

153. Small Business Strategies to Chart Your Path to Growth

* Connect with Jordan Schanda King on LinkedIn https://www.linkedin.com/in/jordan-schanda-king/

* To learn more, check out her website: https://www.easyscaling.com

* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/

* Find more information on my website peopleprinciples.co

This week, we're tackling a crucial topic: required documents when you have employees. It might sound dry, but trust me, this is the stuff that can save your business from a world of headaches! I'll be sharing the best practices for creating and maintaining employment documents, so you can stay compliant and protect your company.

We'll also dive into the art of crafting an employee handbook that's not just a rulebook but a guide to your workplace culture. Plus, I’ll give you my top tips on record keeping and organization, so you never have to scramble for that one missing document again!

What you'll hear in this episode:

[1:40] Legally required documents for employees.

[7:50] Best practices for employment documents.

[12:55] Creating and using employee handbooks.

[18:50] Record keeping and organization.

[20:10] Conclusion and free compliance checklist.

Listen to Similar Episodes:

160. Strategies for a Positive Workplace with Aisha Marshall

174. Simplifying and Automating Compliance with Alex Kehayias

175. Should Your Contractors Actually Be Employees? How to Properly Classify Workers to Avoid Legal Issues.

* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/

* Find more information on my website peopleprinciples.co

Ever wondered when the perfect time to hire a sales role is? Scott Leese has got you covered with invaluable advice that could be the turning point for your business. As a business owner, mastering the art of sales is crucial, and Scott explains why learning sales should be at the top of your priority list. We uncover the must-have qualities of a stellar salesperson and dive into the complexities of hiring the right talent.

Motivation and drive are key in the sales game, and Scott shares how to harness these powerful forces to propel your business forward. Plus, you'll hear all about Scott's background and the fantastic services he offers. Scott also lays out actionable strategies for implementing sales techniques that will elevate your business to new heights. Join us!

What you'll hear in this episode:

[0:00] Meet Scott Leese.

[1:40] When to hire a sales role.

[4:20] The importance of learning sales as a business owner.

[6:05] Qualities of a good salesperson.

[11:25] The complexity of hiring salespeople.

[18:40] Motivation and drive in sales.

[25:35] Scott Leese's background and services.

[29:45] Surf and Sales Summit in Costa Rica.

[32:50] Implementing sales strategies.

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122. Mastering Your Sales Strategy With Heather Wylde

130. HR Essential for Small Business Owners: Avoiding Mistakes and Promoting Growth

134. Unveiling Sales Success with Jillian Murphy

* Connect with Scott on LinkedIn https://www.linkedin.com/in/scottleese/

* Check out the Surf and Sales 2024 Event in Costa Rica: https://www.surfandsales.com

* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/

* Find more information on my website peopleprinciples.co

Today we're tackling a topic every leader faces at some point: performance issues. I'll start by sharing a real-life example of a leadership dilemma that's all too common, setting the stage for our deep dive. Together, we'll unpack the key questions you need to address performance concerns head-on.

I'll also share my go-to methods for documenting performance conversations—simple, effective, and essential for keeping things professional. And trust me, regular check-ins are a game-changer; we'll talk about why they matter and how to make them work for you. You don't want to miss this episode—tune in and empower yourself to be the world's greatest boss!

What you'll hear in this episode:

[0:00] Facing performance issues.

[0:45] A common leadership dilemma.

[2:25] Key questions to address performance concerns.

[6:50] Documenting conversations by simple and effective methods.

[7:30] The importance of regular check-ins.

[12:45] Final thoughts and HR support services.

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96. How to Build and Support High-Performing Remote Teams

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* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/

* Find more information on my website peopleprinciples.co

In this episode, we dive deep into the importance of financial wellbeing, featuring insights from our special guest, Mel Abraham. Mel is not just a financial expert; he’s an accomplished entrepreneur with a rich journey transitioning from the corporate world to building his own empire.

We explore his transformative leadership lessons and Mel shares actionable strategies on how to support financial wellbeing within the workplace, making it a priority for both employers and employees. We also discuss his latest book, "Building Your Money Machine," which offers practical advice on achieving financial independence.

The conversation wraps up with a powerful discussion on the broader impact of financial education and its role in empowering individuals to take control of their financial futures. Don’t miss out on Mel’s expert advice and inspiring journey!

What you'll hear in this episode:

[0:00] The importance of financial wellbeing

[1:00] Meet Mel Abraham: financial expert and entrepreneur

[4:00] Mel's journey from corporate to entrepreneurship

[6:55] Leadership lessons: from dictator to leader

[10:00] The power of communication in leadership

[17:15] Supporting financial wellbeing in the workplace

[28:30] Mel's new book: Building Your Money Machine

[34:05] The impact of financial education

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Top Benefits You Should Consider Offering as a Small Business

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Order Mel's Book: Building Your Money Machine

Find more information on Mel's website melabraham.com

* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/

* Find more information on my website peopleprinciples.co

If you’re tired of bad hires and chaotic recruitment processes, this episode is for you! We're diving into the world of structured hiring. We're kicking things off by addressing those bad hiring habits we all need to ditch. Then, I'll walk you through creating a structured hiring process that brings consistency and fairness to your team.

We’ll chat about how to craft an intentional interview process that aligns with your company’s goals. And don't worry, I've got you covered in mapping out the interview process to make every step smooth and effective. Tune in and discover how to elevate your hiring game and build the dream team you've always wanted!

What you'll hear in this episode:

[0:00] Introduction to structured hiring

[6:45] Bad hiring habits

[12:00] How to create a structured hiring process

[12:05] Creating an intentional interview process

[12:10] Clarifying job requirements

[12:15] Identifying the ideal candidate

[12:25] Mapping out the interview Process

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* Get your free Interview Playbook https://peopleprinciples.myflodesk.com/interview

* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/

* Find more information on my website peopleprinciples.co

Kristina Bartold joins us today to reveal the secrets behind building robust people processes in small businesses, stressing the crucial role of clear communication and continuous self-reflection in effective leadership. We explore the intricacies of managing team dynamics and setting realistic expectations, especially in today’s landscape of remote work and diverse hiring challenges!

Kristina also provides insight into generational differences in the workplace, offering strategies to balance flexibility and accountability to foster a harmonious work environment. Whether you’re navigating your entrepreneurial journey or fine-tuning your leadership skills, this episode promises to be a goldmine of wisdom.

What you'll hear in this episode:

[0:00] Kristina's transition from the corporate world to entrepreneurship

[5:00] The value of real-life experience vs. formal education

[11:05] Building effective people processes in a small business

[13:30] The importance of clear communication and self-reflection in leadership

[17:25] Navigating team dynamics and expectations

[18:20] Generational differences in the workplace

[23:50] Tips and insights for hiring social media managers

[29:30] Measuring success in social media management

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* Connect with Kristina on LinkedIn https://www.linkedin.com/in/kristinabartold/

* Connect with Kristina on Instagram @kristina.bartold

* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/

* Find more information on my website peopleprinciples.co

Waiting to talk to more candidates might be a huge mistake. Today, we're covering the essential topics in hiring. Together, we'll explore how a hiring rubric can streamline your decision-making and ensure that your interviews are smoother and more effective. I'll share my secrets on using the rubric in interviews to keep things fair and consistent!

But that's not all, we'll also tackle other hiring challenges head-on, giving you practical tips to refine your hiring process. Don't miss out on the valuable resources I've lined up just for you!

What you'll hear in this episode:

[1:20] Why waiting to talk to more candidates is a mistake

[3:10] Creating a hiring rubric

[6:00] Defining candidate qualifications

[11:00] Using the rubric in interviews

[12:40] Overcoming hiring challenges

[17:35] Refining your hiring process

[18:40] Resources

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* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/

* Find more information on my website peopleprinciples.co

Today, we delve into common blind spots that entrepreneurs face during rapid growth and change, emphasizing the need to pause and reset to maintain alignment with the business's vision. Scaling businesses through vision, leadership, and operations is an area where Kareen excels. We share insights on asking for what you want in business, facilitating vision work, and blending personal development with operational expertise.

Kareen emphasizes the need for simplifying business growth by stopping unnecessary tasks. We stress the importance of removing obstacles and aligning with the business's vision to achieve scalable success.

What you'll hear in this episode:

[0:00] Entrepreneurship, business growth, and inner alignment with Kareen Zahr Walsh

[2:10] The evolution of HR and its importance in business growth

[4:05] Entrepreneurship, leadership, and growth blind spots

[8:40] Prioritizing business growth and alignment

[13:55] Simplifying business growth by stopping unnecessary tasks

[16:55] Hiring for growth mindset and willingness

[22:55] Scaling businesses through vision, leadership, and operations

[29:15] Entrepreneurship, self-awareness, and business growth

[34:45] HR and team management for small businesses

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* Connect with Kareen on LinkedIn @kareenwalsh

* Join Kareen LIVE for her virtual Monthly FREE Retrospective Calls https://www.heykareen.com/retro

* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

Establishing your company culture is a non-negotiable for success. Today I define what makes up your company’s DNA and break down the key components to consider. You'll get the inside scoop on how to craft a mission statement that truly speaks to your team and why setting clear goals and priorities is a game-changer. We also cover the crucial step of establishing core values that guide your team's actions and decisions.

But I don't stop there! I share actionable tips on how to implement and truly live your company DNA, ensuring it's more than just a concept but a part of your daily operations.

What you'll hear in this episode:

[0:00] The recruiter's pet peeve.

[1:10]Importance of establishing company culture.

[1:50] Defining your company's DNA.

[3:25] Components of company DNA.

[7:55] Creating a mission statement.

[9:55] Setting goals and priorities.

[13:50] Establishing core values.

[18:20] Implementing and living your company DNA.

[19:55] Conclusion and resources.

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How to Define Core Values for the Culture You Crave with Ashley Alderson

Cultivating Core Values for Your Small or Non-Traditional Team with Shannon Weinstein

How to Master HR Practices and Compliance in Your Business This Year

* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/

* Find more information on my website peopleprinciples.co