World's Greatest Boss

In today's episode, we discuss the often-dreaded question in job interviews - employment gaps. We unravel strategies on how to handle these gaps gracefully and transparently, ensuring your potential employers see your full potential.

But that's just the beginning! Molly and I touch upon burnout, a topic many of us have experienced, and how it can teach us invaluable lessons about our limits and strengths. We also discuss the bias that can seep into hiring decisions and offer tips on showcasing your self-awareness and problem-solving skills if you've faced burnout.

Time off policies and their implementation are also on our radar. And for those considering the transition to unlimited PTO, we've got you covered with all of the details you need to make an informed decision!

What you'll hear in this episode:

[0:00] Asking about employment gaps in job interviews

[1:20] Work ethic, motivation, and simplicity in business

[5:45] Burnout, bias in hiring, and managing up in the workplace

[10:20] Time off policies and their implementation

[13:50] Transitioning to unlimited PTO and its benefits/drawbacks

Listen to Similar Episodes:

Paid Time Off (PTO) - Deciding Between Unlimited vs. Earned

Creating Proactive Policies for Employment, Legal Matters, and HR

Illegal Questions You Can't Ask at Interviews

* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

Today, I am joined by Robert Glazer, the founder and chairman of Acceleration Partners. Robert's passion for building businesses has turned him into a culture and leadership expert, and he spills the beans on how he did it. In this episode, he shares invaluable insights on identifying and rewarding the right behaviors and values within a company.

We'll delve into the importance of core values in creating a company culture, with a fascinating "mission to Mars" exercise that helps define values. Robert underscores the need for shared core values within a team, rather than cloning the founder's values, and why repelling the wrong people is just as important as attracting the right ones.

Robert highlights the use of behavioral-based interview questions and shares a compelling example of how hiring for values over skills can lead to exceptional performance. We also explore how personal core values can shape leadership styles and decision-making, emphasizing the importance of self-awareness in leaders.

This episode is a treasure trove of wisdom on building a thriving company culture, aligning core values with leadership, and making the right hiring decisions. So, if you're navigating the exciting but sometimes challenging world of being the boss, tune in!

What you'll hear in this episode:

[0:00] Building an intentional culture with a successful entrepreneur

[2:30] Entrepreneurship, remote work, and core values

[7:30] Company culture and values

[10:05] Company values and their impact on leadership and team dynamics

[15:50] Company culture and values in a fast-paced digital agency

[18:45] Core values in hiring and their impact on a company's culture

[24:15] Personal and company core values in leadership development

[28:10] Core values and leadership with Robert Glazer

Listen to Similar Episodes:

Back to The Basics: Establishing Your Mission and Core Values

Mastering Remote Work and Culture with Graeme Barlow

8 Common Interview Biases and How to Avoid Them

* Connect with Robert on LinkedIn https://www.linkedin.com/in/glazer/

* Find more information on Robert's website https://robertglazer.com

* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

With remote work on the rise, some employees want the adventure of moving to another country while holding onto their jobs. Discover the ups and downs of this international leap, complete with inspiring stories and valuable lessons.

If you're interested in onboarding international employees or hiring international contractors, we've got you covered. From seamless transitions to navigating global contracts, we'll provide insights to make your journey a success.

Join us for this engaging and informative episode that celebrates the challenges and benefits of the modern workplace. Let's dive in!

What you'll hear in this episode:

[0:00] Workplace challenges with animated reactions.

[2:00] Remote work and moving to another country.

[5:30] Onboarding and decision-making for international employees.

[7:05] Hiring and paying international contractors.

[11:55] Remote work challenges and benefits.

Listen to Similar Episodes:

HR Essentials for Small Business Owners: Compliance Strategies That Fuel Business Growth

Mastering Remote Work and Culture with Graeme Barlow

Crafting Your Ideal Remote Work Strategy

* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

Today's episode is all about leadership, management, and entrepreneurship. I'm sharing the three pillars that every business should address for a strong team! One of the key areas we'll dive into is HR and recruiting for businesses. We'll dive into hiring the right people, being a good people leader, and people operations (HR).

For small businesses, HR and leadership development and effective people management are pivotal to business success, and it won't look the same as it does in a large corporation! It's not just about hiring; it's about having a strong team that encompasses select qualities and business operations.

We'll also discuss how to improve business operations through HR. We'll touch on hiring and recruiting, as well as building a strong talent pipeline for your business. So, if you're ready to take your leadership and management skills to the next level and ensure your business thrives this year, tune in!

What you'll hear in this episode:

[0:05] Leadership, management, and entrepreneurship

[2:15] HR and recruiting for businesses

[6:15] HR and leadership development for small businesses

[8:45] Effective people management for business success

[13:20] Improving business operations through HR

Listen to Similar Episodes:

Elevate Your Hiring Game: From Culture Fit to Culture Add

HR Essentials for Small Business: Building a Strong HR Foundation

3 Habits to Help You Become A Better Leader

* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

I have the privilege of chatting with Pam Foley who transitioned from lawyer to executive presence coach. Together, we're diving deep into the world of executive presence and personal branding for founders and CEOs. Pam guides us through this transformative journey, offering invaluable insights along the way.

Pam sheds light on developing executive presence tailored for founder-led businesses, helping you stand out and succeed in a competitive landscape. Next, we explore the significance of online executive presence for CEOs and founders. We'll also uncover the critical aspects of executive presence, no matter your place in the business landscape!

Moving on, we tackle leadership and communication during challenging times. Then we dive into the world of authenticity and transparency in business leadership. We also discuss the critical topic of online reputation management for business leaders.

If you're looking to master executive presence, enhance your online reputation, and become a dynamic leader in the business world, this episode is filled with the knowledge and inspiration you need!

What you'll hear in this episode:

[0:00] Executive presence and personal branding for founders and CEOs

[3:20] Executive presence, competence, clarity, and communication

[7:00] Executive presence, leadership, and communication during difficult times

[13:00] Authenticity and transparency in business leadership

[17:30] The importance of online reputation management for business leaders

[22:30] Leadership, team building, and business growth

Listen to Similar Episodes:

Oh Shit! Layoffs: Best Practices and Preserving Company Culture

Leading Through Tough Times: Tips and Strategies for Entrepreneurs

Empower Your Team with Dave Kline's Playbook

* Connect with Pam on LinkedIn @pamela-parker-foley-jd/

* Find more information on her website https://www.aoucreative.com

* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

Get ready to unpack the world of Professional Employer Organizations (PEOs) and their vital role in small business HR! We demystify PEOs and their superpowers, from cost savings to top-notch employee benefits and expert guidance. If you're looking for ways to supercharge your HR without breaking the bank, this episode is a must-listen.

But, of course, there are challenges too. We dive into the potential drawbacks of PEOs, like giving up control over certain HR functions. We help you weigh the pros and cons to make informed decisions that fit your business. And it wouldn't be a complete episode without discussing timing, enrollment rates, and picking the right PEO. Timing is everything when it comes to maximizing a PEO partnership, and Molly shares some game-changing insights you won't want to miss!

What you'll hear in this episode:

[0:00] PEOs and their role in HR for small businesses.

[3:35] PEOs, their benefits, and limitations.

[9:30] PEO benefits and drawbacks with insights on software, enrollment rates, and timing.

[12:55] PEOs, W-2s, and HR challenges for small businesses.

Listen to Similar Episodes:

HR Essentials for Small Business Owners: Navigating the Basics and Beyond

Today's Startup Landscape and Remote Work Success Secrets with Peter Benei

Organization Systems for your Business with Brittany Dixon

* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

Today, we're diving into the world of small business organization and growth. Picture this: building an airplane. Yes, you heard me right! Organizational charts are like the blueprints for your business plane. They help you see the big picture and identify areas for growth and hiring needs. I'll explain why these charts are essential and how they can clarify roles, boost communication, and enhance efficiency within your team.

On our journey to business success, we'll explore the critical components, which I liken to the wings of an airplane – sales and marketing. I'll share tips on categorizing expenses into "belly" and "back" to streamline your operations. I'll also share some golden nuggets when it comes to building your dream team and keys to keeping that business plane soaring!

What you'll hear in this episode:

[0:05] Leadership, management, and entrepreneurship

[1:50] Creating an organizational chart for small businesses

[8:00] Business structure and team building

[13:40] Hiring for small business growth

[15:50] Tracking time and sales processes for business growth

[19:55] Hiring and building a team for a small business

Listen to Similar Episodes:

How to Master HR Practices and Compliance in Your Business This Year

How to Determine What You Need to Hire

Unveiling Your Business's True Potential With Time Tracking

* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

In this episode, Maria Morukian and I dive headfirst into the exciting realm of diversity and inclusion in the workplace. We'll uncover the secrets to fostering a diverse workforce and creating an inclusive environment that sparks innovation and drives success. You won't want to miss our discussion on the unique synergy between diversity, inclusion, and ownership within organizations – it's a game-changer!

But wait, there's more! We'll also dig deep into the power of allyship in the workplace. Maria shares her wisdom on how to be a rockstar ally, making your workplace a welcoming and supportive space for all. And for those wondering how to measure progress in your diversity, equity, and inclusion efforts, we've got your back with practical strategies and how to celebrate those wins along the way!

So, whether you're a seasoned leader or just found yourself thrust into the boss's chair, this episode is your ticket to creating a workplace that not only thrives but rocks! Join us on this exhilarating journey toward building inclusive workplaces that make you say, "Oh Shit! I've got this!"

What you'll hear in this episode:

[0:00] DEI practices for inclusive workplaces with Maria Marie European.

[2:20] Diversity and inclusion in the workplace.

[9:00] Diversity, inclusion, and ownership in organizations.

[14:35] Diversity, inclusion, and allyship in the workplace.

[20:25] Allyship, diversity, and inclusivity in the workplace.

[25:40] Diversity and inclusion in hiring processes.

[31:30] Measuring progress in diversity, equity, and inclusion efforts.

[37:20] Training and talent development for small businesses.

Listen to Similar Episodes:

Driving Excellence by Building and Sustaining a Strong Company Culture

Crucial Traits for Small Business Hiring Success

Hiring the Right Team with Kacia Ghetmiri

* Identify the most impactful next step you can take to prevent burnout for you and your team

https://www.fortressandflourish.com/burnout-buster-gift

* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

What are backchannel references? In this episode, Molly and I unpack the intriguing practice of when mutual connections decide to reach out and ask for references without the candidate's knowledge. But that's just the tip of the iceberg.

We delve into the importance of considering the credibility of backchannel references when making hiring decisions. Molly shares an eye-opening example about the critical role that hiring and reference checks play in a business setting. We've got a cautionary tale that will remind you to prioritize both team operations and people operations for a thriving and effective team!

What you'll hear in this episode:

[0:00] Backchannel references in job interviews

[1:40] Backchannel references in job interviews

[4:15] Backchannel references in the hiring process

[7:55] Hiring and reference checks in a business setting

[11:00] Handling job interviews and employee concerns

Listen to Similar Episodes:

Welcome to Hiring School!

Making Your First Hire? Here's How to Nail It!

Crucial Traits for Small Business Hiring

* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

Ready for compliance, legal requirements, and the hiring process to be an absolute breeze? First up, we unravel the complexities of compliance in a way that's easy to digest. From rules to regulations, I'll guide you through the maze, ensuring you can confidently navigate the legal landscape. Staying compliant will be a piece of cake after our chat!

Finally, we'll explore the ins and outs of hiring, payroll, onboarding, and performance management processes, specifically for small businesses. Get ready to set fair compensation, handle payroll efficiently, create seamless onboarding experiences, and foster a thriving team!

What you'll hear in this episode:

[0:05] Compliance for new bosses.

[2:25] Legal requirements for hiring employees.

[4:35] Hiring and payroll processes for small businesses.

[8:20] Hiring and onboarding processes for small businesses.

[10:20] Hiring and performance management processes.

Listen to Similar Episodes:

HR Essentials for Small Business Owners: Avoiding Mistakes and Promoting Growth

HR Essentials for Small Business Owners: Navigating the Basics and Beyond

Crucial Traits for Small Business Hiring Success

* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/