This week we spoke with Principal Michelle Pinchot who was asked to turn around a low-performing school. Rather than jump in immediately with a bunch of 'solutions," Michelle started asking a lot of questions and listening. And listening is where we go with this week's "Worth a Listen, Look or Read." We'll watch a TED Talk to learn about 5 strategies we can use to improve our listening. And then we'll learn about the 7-38-55 rule, which, well...check out the episode for the skinny on that.