Welcome to WQA Radio, the weekly podcast from the Water Quality Association. Https://wqa.org. You can now find our podcasts on YouTube at https://youtube.com/@waterqualityassociationvideos.

And in this episode, we’re going feature part of a session at the WQA Mid-Year Leadership Conference. It was a demonstration of how to and how not to deal ethically with potential customers, and how to accurately and fairly represent products, treatments and services.

You’ll hear from moderator Justin Brazelton of Culligan of Ann Arbor/Detroit; DJ Shannahan with Sharp Water Culligan, Sabrina Hebert with Foundation Finance and Bob Maisner with Paragon Water.

Later, we’ll have our motivational minute and WQA Tip.