Dr. Natalya Sarana is a UX researcher, writer and mentor rolled into one. After 3 years at Flixbus, her conclusion is that we shouldn’t be afraid of user research—because it makes the writing process a walk in the park.

Jan Haaland has taught designers how to build portfolios for years. He popped round to Writers in Tech for a chat about the power of a great case study.

I got my friend Pieterjan Benoit on the podcast to talk about our favorite subject (no points for guessing what). By taking a lot of chances, Pieterjan fell down the UX rabbit hole a few years ago and was hooked immediately.

Earlier this year, I had the pleasure of talking to content design industry leader Rachel McConnell. Based in Brighton, Rachel is one of the organizers behind the (now virtual) Content by Design conference. She’s also the author of Why You Need a Content Team and How to Build One and the co-founder of the great Medium resource LeadwithTempo.

Do we have to choose between UX writing and copywriting? Susan Reoch does both! In this episode, she shares her experience working for brands that are new to UX writing.

Content strategist and UX writing mentor Andrew Astleford is always happy to share his journey from journalism to UX writing. He is full of good advice about personal growth, and this is also the recurring theme in this episode.

Sarah Kessler went from zero product experience to landing a UX writing job at the unicorn company Gympass in only two years. In this episode of Writers in Tech, she shares how she got there and what she did to position herself as a UX writer.

Netflix content designer Diego Graglia has a lot to say about creating English copy for a global audience. Being bilingual helps him to understand the complexities involved in localization, which comes in handy when your product is available in 30 languages. His collaboration with the localization team often starts even before he starts writing. But it’s not just about a multilingual perspective – it’s just as important to have a multicultural approach.

Nicole Michaelis popped by for an open chat about everything from the effects of psychedelics to ageism in the tech industry.

Get inspired to work on your UX writing process with Helen Legendre, UX writer at OpenClassrooms. Helen uses a bunch of creative methods to inform her UX copy, including lo-fi copy and even listening to rap.