x-hoppers creates a market

“We’re not here to provide software,” says Tim Truelove, Country Manager Americas of Wildix. “We’re here to find solutions.” In this podcast Truelove is joined by Ian Rowan, Country Manager UK as they explore the Wildix solution for retailers, x-hoppers. According to Rowan, x-hoppers takes on the real-world challenges facing retailers: how to offer differentiated service to create refreshed instore in an online shopping environment, theft, staffing and training.

In one use case, Rowan describes a small retailer who adopted x-hoppers. If the same company had adopted a regular UCaaS solution, it would have been a $20 a month opportunity. X-hoppers, delivering a sophisticated set of tools to this same retailer, including AI powered solutions is instead delivering a $700 a month opportunity back to the MSP. X-hoppers solves the price contrition problem by simply blasting out the confinement of UCaaS, where the MSP is in a market all their own, offering a unique solution set.

x-hoppers is a communication headset and SaaS retail solution that puts a retailer one jump ahead. With x-hoppers, you get the best of communications software, SaaS solutions for retail and retail analytics, all available through an easy-to-use wireless headset. Here’s how easy it is to hop on board with x-hoppers:

All headsets are linked to a single voice channel

Each headset starts off muted by default to prevent chatter

Push the Call button once to talk to colleagues, and push again to mute

The main voice channel also issues audio alerts from incoming calls and customer call points

Answer calls routed to that headset by pushing the Hook key

While on a call, push the Hook key again to return to the retail voice channel, then push a third time to return to the call

x-hopper for Retail: https://www.wildix.com/x-hoppers-team-communication-headsets/