You Might Not Like It

Let's be real, it SUCKS to take a microscope to your business and look for the cracks. What's not *really* working... Where are you falling flat? This episode dives into customer care and how EMOTIONS play into every part of the experience, from acquisition of new clients, to branding and marketing, all the way until delivery.

The minute you start getting lazy about these tiny details and stop progressing is the same minute that your competition can smell the blood. They want your clients and they crave more than anything to treat them BETTER and deliver a customer experience that puts yours to shame.

Don't worry though, there's a tried and true method for keeping your edge. Let's talk about it.

-----------------Learn more about my 1:1 coaching program: www.coaching.laurakelly.co

WEB: www.laurakelly.coINSTA: www.instagram.com/laurakelly.co

Take my FREE Masterclass for small business owners: www.writeyourcopy.laurakelly.co

If you loved this episode please share it on your stories and tag me @laurakelly.co! I love to see which episodes resonate with you and it helps to spread the word more than you know, xo

If a fashion stylist who oozes glamour and elegance used to work in the banking industry, then there's hope you for yet, girl. Sharing coffee and a microphone with the ever-inspiring Alyssa Beltempo resulted in a FIRE conversation about forgetting "fancy" and starting exactly where you are today.

Alyssa speaks on two of her passions: sustainability and slow fashion, and how they factor into her purposeful life. There is so much to be learned from how this go-getter makes business decisions, and how she creates and produces content for her 20,000+ YouTube subscribers.

I'm a firm believe that everyone could use a little Ms. Beltempo in their life today!

-----------------Learn more about my 1:1 coaching program: www.coaching.laurakelly.co

WEB: www.laurakelly.coINSTA: www.instagram.com/laurakelly.co

Take my FREE Masterclass for small business owners: www.writeyourcopy.laurakelly.co

If you loved this episode please share it on your stories and tag me @laurakelly.co! I love to see which episodes resonate with you and it helps to spread the word more than you know, xo

What happens when you take your greatest fears and strip their power away? What happens when you fight every single day to live your very best life? There's a saying the life is 10% what's given to you, and 90% what you make of it. Welcome to the first episode of "You Might Not Like It," the podcast that feels like a safe place to land for your small-biz heart, while also leaving you with the motivation to go out there and KILL IT on what's next!

The show features a mix of guest and solo episodes! Listen from the beginning, or poke around and find your favourite topic to listen to next.

I'm not afraid to say what's really on my mind, and just know that good advice isn't always easy to hear.

-----------------Learn more about my 1:1 coaching program: www.coaching.laurakelly.co

WEB: www.laurakelly.coINSTA: www.instagram.com/laurakelly.co

Take my FREE Masterclass for small business owners: www.writeyourcopy.laurakelly.co

If you loved this episode please share it on your stories and tag me @laurakelly.co! I love to see which episodes resonate with you and it helps to spread the word more than you know, xo