In this episode, hosts Lauren Jones and Rob Mann welcome David Folwell, CEO of Staffing Hub and the host of The Staffing Show, to discuss the critical role of referrals in staffing.

" Getting people to stay on contract longer. When you go work with a friend, you stay on contract longer, you redeploy at a higher rate."

Here David underscores the importance of strategic sourcing and the concept of candidate lifetime value. In our conversation David covers tactics to maximize gross profit per hire, comparing referrals to other sourcing methods, and the necessity of reducing dependency on job boards.

The crew also shares stories highlighting:

-How to leverage your personal and professional networks for staffing needs.

-Why community building is different in 2025, with remote and hybrid cultures.

-How important human connection is in our exceedingly technology-first world.

This episode is brought to you by Leap Advisory Partners.

Remember to rate, review and share the episode wherever you tune in.

#Staffing #Recruitment #Referrals #innovation #digitalmarketing #technology #saas

In this episode of 'You Own the Experience Podcast,' hosts Robert Mann and Lauren Jones sit down with Lydia Wilson and Kip Havel from Dexian to explore how forward-thinking concepts like 'Black Sky Thinking' and the 'Kindness Index' are shaping innovation in IT staffing.

Lydia and Kip share insights into Dexian’s culture, highlighting their commitment to continuous innovation through AI, upskilling, and reskilling, all while fostering a workplace rooted in kindness and support.

As the conversation wraps up, the hosts and guests reflect on the rapidly evolving tools and practices transforming the staffing industry.

They emphasize the importance of adaptability, ongoing learning, and a people-first mindset as key strategies for staying ahead in a competitive market.

Whether you’re a staffing professional or a business leader, this episode offers practical tips and inspiration for navigating the future of work.

Please remember to rate, review, & share the episode wherever you tune in.

Thank you to your sponsor Leap Advisory Partners.

In this episode, Lauren and Rob discuss the vital role of AI in recruitment and marketing and recap all the AI updates announced during Bullhorn Engage Boston.

Later in the episode, LJ and Rob are joined by industry experts Sabashan Ragavan, CEO and co-founder of Hey Milo, and Leslie Vickery, CEO and founder of Clear Edge Marketing.

The group's conversation explores the impact of AI on building trust, enhancing candidate experiences, and improving internal and external processes in staffing.

Key takeaways include:

• the importance of using AI to create personalized yet scalable experiences
• the intersection of technology and human touch in achieving exceptional outcomes
• the essential role of internal marketing in driving adoption and trust.

The episode underscores the revolutionary potential of AI in the staffing industry and offers actionable insights for leveraging technology to foster growth and efficiency.

Please remember to rate, review and share the episode wherever you tune in.

Thank you to our sponsor Leap Advisory Partners.

This week, Lauren and Rob dive into the intricacies of data-driven strategies for staffing agencies with guest Dan Mori, Managing Partner of Staffing Mastery.

The trio explores the necessity of forward-looking data analysis for better decision-making and operational efficiency.

Dan has been a Staffing Owner/Operator for 18 years and realized a major gap in how our industry does reporting. This year, Dan launched Staffing Dashboard, a tool designed to simplify complex metrics and provide actionable insights.

The conversation covers the importance of key metrics like payroll, gross margin, and headcount. Missed opportunities and the role of AI in improving business operations are discussed, as well as the essential relationship between sales and recruiting.

This is a must-listen for anyone operating a staffing business.

Please remember to rate, review, and share the episode wherever you tune in.

This week, LJ and Rob are joined by staffing industry AI experts to declare: you need to start using AI.

Staffing Engine's Matt Dichter, Jay Cutler, and Andrew Kimmell, along with Leap's Erin Pittman, highlight different ways AI is impacting the industry.

We're all aware of how rapidly AI is progressing and changing, and how technology fatigue could be affecting adoption rates.

Currently, the industry reports 55% of companies actively using AI and 41% planning adoption. Yet when we poll staffing leaders directly about their AI strategy, these numbers appear greatly exaggerated.

This episode is essential listening for anyone in leadership at a staffing & recruiting company. Like Jay Cutler says in the episode, " AI is a team sport" so make sure your entire organization is involved.

Please remember to rate, review, and share the episode wherever you tune in.

In this celebratory episode of the podcast, Rob and Lauren commemorate the five-year anniversary of Leap Advisory Partners, a technology consulting firm founded by Lauren in March 2020.

They revisit the firm's journey, highlighting both its successes and failures. Lauren, self-dubbed the Chief Failure Officer (CFO), openly discusses the challenges they faced, including pricing strategies, customer relationships, and pipeline management.

The conversation also touches on the evolution of their content marketing strategies, including Lauren's prolific podcast appearances and social media presence.

If you are a founder you will enjoy insights and emphasizing the importance of resilience, continuous learning, and effective content marketing.

Please remember to rate, review, and share the episode wherever you tune in.

This week, LJ and Rob sit down with industry veteran and legendary CTO, Chris Loope . Chris recently published an article on AI in Staffing (linked below,) and we dive deep into his insights. Chris is the former CTO of all of the BGSF brands and has helped companies grow using technology since 1997.In the article, Chris discusses the pros, cons, risks, and rewards of using AI in staffing and the overall hiring experience. Chris brings 28 years of experience, making him the perfect guest to discuss these critical topics.

Chris' article AI in Staffing: Innovation, Risk, and the Path to Responsible Use

Our conversation delves deep into the ethical uses of AI and our predictions for AI in the future. Chris & the crew share their controversial take on how AI will impact recruiter roles in the next 5 years – you won't want to miss it!

This episode is brought to you by Leap Advisory Partners, your partners that help you build, change, & adopt technology.

Love the insights? Rate, review, and share this episode to help others discover the future of AI in staffing!

This week on the podcast, LJ and Rob host sales coach/trainer Mark Winter of the Winsource Group.

Mark spoke at the Staffing Sales Summit last month about the truth that there are different types of sellers based on factors like the stage of your business and market conditions. Mark shares his theory, and the trio also discusses AI in sales.

To kick off the episode, Rob and LJ discuss the latest AI news and the SIA | Bullhorn Indicator report for the week of March 15th.

The featured technology this week is Toro Insights, and thank you to our sponsor, Leap Advisory Partners.

Remember to rate, review, and share the episode wherever you tune in.

This week, LJ and Rob sit down with Bullhorn's Senior Research Manager, Lia Taniguchi, to discuss key insights from the GRID Industry Trends 2025 report.

Unsurprisingly, firms integrating AI and automation into their workflows experienced revenue growth in 2024 and are projecting continued expansion in 2025.

Download the complete report here:
Bullhorn GRID 2025 Industry Trends Report

The trio explores the primary areas where AI and automation are creating measurable impact today and identifies emerging trends that will shape the industry's future.

This episode is brought to you by Leap Advisory Partners and remember to rate, review and share the episode wherever you tune in.

This week, LJ and Rob sit down to give a quick recap of the Staffing Industry Analysts Executive Forum 2025. The duo are joined by podcast friend, Ashley Bowlin of CloudCall.

The trio highlight:

• the overall positive vibe of attendees and networking.
• a strong focus on AI and how it will meaningfully impact staffing & recruiting.
• the overall role technology is playing in sales and recruiting strategies.
• 
  

While we didn't cover the SIA/Bullhorn Indicator live, the week-over-week was slightly up for all three metrics, while the year-over-year was down about 6% (week of March 1st).

This episode does have intermittent audio issues in the way of echoes on Rob and Ashley's audio.