Should there ever be a time where you give your clients 20% off their service price? Habib says YES, Tracey says NO! Today's episode dives into this very important question, and we'd like to know your thoughts in the comments below.

How she grew her new clientele in 30 days using social media techniques.

Sometimes good customer service means saying NO, but what situation is that? In todays Biz Talk, Habib catches an awesome conversation with Nieve and Kiera Taylor from Young Nails Northern Ireland about a situation that occurred with a customer. Super interesting to see why saying NO is sometimes the best thing you can do.

Habib and Tracey share their experience of starting out, and the difficulties associated with it. They give their #1 piece of advice for all nail pros.

Are you slowly killing your nail business?

Habib and Greg Salo of Young Nails talk about dealing with adversity by sharing their insane stories in the building of Young Nails Inc. We hope this gives you a little inspiration to deal with whatever adversity you may be going through right now.

If you are not charging for nail art, you are losing money! Please, please, please start charging now. Tracey and I explain why and how to charge for nail art, and also the amount of money you're potentially missing out on.

How important is speed in the salon? Should you be concerned about your timing? Habib and Tracey dive into this topic and address it from beginners to advanced.

Dealing with negative comments on social media.

Too many Nail Techs/Salon Owners DO NOT know their cost per service, and it can really destroy their business. Habib and Tracey really dive into this VERY IMPORTANT topic and show you how to calculate your cost per service.