Our Executive Housekeeper shows us something that takes our Head of Security to identify! Then, we must decide what to do with it. ** INCLUDES AD FOR SOCIAL LABELZ!

WELCOME to Season 2! You've been told that your new employee has left her child in the car, in your parking lot.

AD for Kai's Fancy Treats

---

Support this podcast: https://anchor.fm/betonhospitality/support

This is my second story about shoes! But, this shoe story is about the importance of proper footwear for room attendants on the job.

Learn how being asked to make iced tea gave way to my thoughts on the importance of cross-training. ***INCLUDES AD FOR KAI'S FANCY TREATS***

I was put into a situation where the Truth needed to be told. And when it was, everyone in the room showed their astonishment with a gasp! Yes, I was a fair manager - beyond fair.

Delivering Hospitality Service is not complex. In fact, it's taking care of guests and "It's as SIMPLE as That!"

What would make you stay home and not come to work until it was fixed?

Warning: Profanity - May not be appropriate for all listeners. Back in the day when social media didn't exist, it was difficult to show people the fruits of your labor. Be sure to keep a record of your own work and contribution to the businesses in which you work.

The Shoe Story is a true story about when we realized Jill Woods was burned out! We write about this story in our first book "The RevPAR Formula" and share it in our workshop "What About Me? Overcoming Burnout!" Order our book at www.outskirtspress.com/revparformula. Inbox your guest speaker request at www.facebook.com/betonhospitality.