Kristi Gravrock is a long time animal trainer having worked with dogs, horses, orcas, cats, dolphins and more. Her passion for training goes back to her early childhood pets before her first horse. Today, when she isn't competing in dressage, she uses her decades of experience with zoological species to train service dogs and mini horses.  While there are many similarities to training dolphins for swim programs and dogs or minis for hospital and nursing home visits, one key difference is the people involved. According to Kristi, unlike working in a zoo environment with other trainers, most lay people react unpredictably around animals  and don't know much about training.  So to be successful in the service animal space visiting people who are often frail with serious health issues, animals must be extremely well desensitized to the unexpected. This emphasis on desensitization is particularly important working with prey species like equines.

Animal Care Software

It's our second installment talking with the management team at New England Aquarium following our recent three-day onsite visit with the pinniped and penguin department. With so much institutional and operant conditioning change affecting not only the animals' overall management through greater training and enrichment, but the employees' work experiences and responsibilities, how are the aquarium's leaders helping their teams adjust and thrive? We talk with Associate Curators, Patty Leonard and Eric Fox along with managers, Rebekah Miller and Diana Major.

Animal Care Software

We are on location at the New England Aquarium talking with long time animal trainer and curator of pinnipeds and penguins, Kristen McMahon. Under her guidance, this unique department has successfully blended animal care providers from different taxa into one productive training team which has improved the social well-being of all the animals. Kristen discusses the aquarium's focus not only on improving animal welfare and training efficiency, but also the work-life balance for all employees.

Animal Care Software

Since he was a young boy, KONG company founder, Joe Markham has been fascinated with animals of every kind. He credits his German Shepherd, Fritz with providing him long ago the inspiration for the famous beehive shaped pet toy. His latest venture petKORE.com is a labor of love to produce training and enrichment devices suitable for underserved zoo, aquarium, equine and farm species. Joining in the conversation about the challenges of developing larger natural rubber based toys for exotic species is long time animal trainer, Chuck Tompkins. According to Joe, making one of anything is relatively easy....and expensive. The key to manufacturing success is being able to produce many, efficiently and at a reasonable price that customers can afford. To that end Joe has spearheaded new technology and rubber blends to make larger products possible. With the initial enrichment products available now, Joe is excited to see how animal professionals will utilize these items in unique and creative ways for the well being of all animals.

Animal Care Software

The new U.S. administration has put forth a slew of federal employee firings, funding freezes and cancellations, and agency reprioritizations since assuming office barely 1 month ago. One of the most notable moves has been the dismantling of USAID and a funding pause or in some instances, the elimination of the agency's projects to feed, educate, and/ or medically treat vulnerable communities around the globe. However, it's not just humans that will feel the effects of this humanitarian funding gap. Unknown to many, USAID also supports sustainable use, wildlife conservation, and habitat preservation efforts as well. While the agency's budget was nearly $60 billion, the monies dedicated to conservation totaled less than $400 million--a sizable amount for most taxpayers, but a literal drop in the bucket for the US government's yearly budget. Ashoka Mukpo, staff writer for Mongabay.com, an independent media organization reporting on Nature and planetary challenges, examines the immediate and downstream effects of this globally significant funding loss to international conservation groups working in the field to enable humans and animals to co-exist.

Animal care Software

The Mississippi Aquarium in Gulfport recently announced the successful hatching of 2 endangered black-footed penguins. As a newer facility in a medium sized city, President and CEO Kurt Allen returns to discuss the State's historic hatchlings, the challenges of meeting public and financial expectations, and the importance of remaining adaptable to meet customer needs.

Animal Care Software

The zoological community lost an important colleague recently with the passing of Jeff Andrews. First a long-time orca trainer and curator for SeaWorld, Jeff eventually took his talents to the terrestrial side to manage elephants.  Not satisfied with the status quo of elephant management at that time, which was largely based on establishing a dominance hierarchy through punishment with the trainer as the leader, Jeff adapted the skills he learned using positive reinforcement with orcas and applied them to elephants.  As with any credible data-driven challenge to the way things are done, Jeff delighted in the flak he often received from the elephant management establishment. Two of the people that knew Jeff best during the industry's transformation from free to protected contact, Erin Ivory and Thad Lacinak share memories of Jeff's contributions to improving animal welfare.

Animal Care Software

With a new administration and one party control of both houses in Congress,  the impact on animal-related legislation, facility oversight, and code enforcement is likely to change from the previous administration. Tom Albert, government affairs consultant for the Zoological Association of America discusses the differing historical perspectives of the two major political parties on the role of zoos as well as steps professionals can take to help garner more bipartisan support for the work of zoos and aquariums at home and globally.

Animal Care Software

The animal and behavior training world lost a true revolutionary recently with the passing of Karen Pryor. Prolific writer, scientist, trainer, lecturer, and business woman with an entertainer's spirit, she changed the exotic and domestic animal training world forever with her ever popular book, Don't Shoot the Dog. She followed up her writing successes with the launch of Clicker Training and legions of trainers, students and fans, workshops, Karen Pryor Academy, and much much more by advancing the use of those mechanical behavioral markers and reward-based operant conditioning across the globe.  Her longtime friend and colleague, Terry Ryan of Legacy Canine, shares her earliest memories of meeting, traveling, learning from, and working with Karen for decades.

Animal Care Software 

Julia Wilder, Executive Director of ZDR3 (Zoological Disaster Response, Rescue, and Recovery) returns to discuss the unfolding fires in Los Angeles. While her team is not presently deployed on scene, they are coordinating help through local MOU members as was one of the original goals of the now 200 facility member strong group across nearly 40 states. Julia describes how the risks and response to wild land fires are different in nature and immediacy compared to the hurricane disasters ZDR3 has been called in to assist with as recently as this past fall.

Plus, we remember the life and impact on improving elephant welfare and training with the recent passing of colleague Jeff Andrews.

Animal Care Software