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Ken Cassar is a well-known (and even better liked)  e-commerce expert who has been studying e-commerce since before the launch of Kozmo.com. Each month, he interviews leaders and disruptors in e-commerce, and serves up fresh insights with a side of data from Slice Intelligence’s panel of over 5 mill...

We sit down with Andrea Leigh to discuss online marketplaces (Amazon and otherwise), how how Amazon deals with "CRAP", or the products they brand as "can't realize any profit", and the lack of pricing competition between Amazon and other e-commerce retailers.

Mix in some classic Ken banter and an engaging conversation with a former Amazon employee, and you've got yourself a brand new, hot off the presses episode of "Let's Talk e-commerce".

Give it a listen, won't you?

Andrea Leigh of Ideoclick talks e-commerce

Gordon Wade of [insert] sits with Ken Cassar and talks about the past, present, and future of e-commerce.

Gordon Wade talks e-commerce

We sit down with Melissa Burdick, co-founder of day1digital and a former Amazon Executive, to talk about the inner-workings of Amazon.



We touch on what motivates shoppers to shop with Amazon and how Amazon influences shopper's behavior with Amazon' Choice. We also talk about the structure of the e-commerce giant and Melissa gives some advice on what to keep in mind when thinking about working with Amazon.

Melissa Burdick of day1digital talks e-commerce

We sit down with Jaron Waldman, the founder of Curbside, who is redefining the notion of same day delivery and convenience with Curbside. As retailers desperately scramble to compete with Amazon on fast and free shipping, Curbside allows brick and mortar retailers to leverage their physical presence in a very compelling and innovative way.

Part two features a discussion focusing on the motivations for retailers to choose to work with Curbside rather than building their own platform.

Jaron Waldman of Curbside talks e-commerce - part 2

We sit down with Jaron Waldman, the founder of Curbside, who is redefining the notion of same day delivery and convenience with Curbside. As retailers desperately scramble to compete with Amazon on fast and free shipping, Curbside allows brick and mortar retailers to leverage their physical presence in a very compelling and innovative way.   For the sake of time, we’re breaking this episode into two parts. The first part--this part-- focuses on Curbside’s origin story and how it plans to change the way consumers interact with their purchases, through its unique twist on click & carry.   Part two will be released September 1.

Jaron Waldman of Curbside talks e-commerce

Let's Talk e-commerce

The Laboratory App podcast hosted by John Buie is focused on giving tips and insights when purchasing laboratory equipment. Each episode aims to help consumers achieve optimal laboratory results by finding the perfect lab equipment suited for their specific applications. Catch new episodes every Wed...

Science

In this podcast, John Buie speaks about the key points to consider in choosing the ideal Lab Magnetic Stirrer or Hotplate Stirrer for your laboratory applications and protocols. Follow helpful tips for an easier and faster laboratory equipment selection process. See more of our other podcast episodes at LaboratoryApp.com

Lab Magnetic Stirrers and Hotplate Stirrers: Choosing the Best One for Your Laboratory

In this podcast, John Buie discusses the 3 important questions you should take into account before purchasing a PCR Thermal Cycler for your workroom. Discover expert tips and easily narrow down your options when purchasing PCR Thermal Cyclers. Find out more of our other podcast episodes at LaboratoryApp.com

PCR Thermal Cycler: How to Purchase the Best Unit for Your Lab

In this podcast, John Buie talks about a 3-step guide in choosing the perfect Liquid Scintillation Counter for your laboratory application needs. Learn how you can save budget and time by getting the best LSC for your lab. Check out more of our other podcast episodes at LaboratoryApp.com

Liquid Scintillation Counter (LSC): Get the Perfect Unit for Your Laboratory Applications

Laboratory App: Lab Equipment Help (Audio)

Din micropodd om hållbart mode på ett enkelt sätt

Amina och Clara pratar årets julklapp, summerar Black Friday och White Monday, samt berättar om ett spännande forskningsprojekt som utmanar både fast och slow fashion.  Länk till projektet: https://www.ri.se/sv/press/ny-forskning-utmanar-granserna-fast-och-slow-fashion-mot-en-hallbar-cirkular-framtid 

#41 Heja Filippa K!

Clara och Amina pratar om Black Friday och hur du undviker att göra ett dåligt inköp. Fem enkla (Nobelprisvinnande!) kom ihåg kan hjälpa dig shoppa hållbart. De pratar också om motreaktionen till Black Friday - White Monday. 

#40 Black Friday/White Monday

Amina och Clara pratar hållbara regnkläder. 

#39 Snygg i regnet

Vi gick in i väggen! …och pratar öppet om det. Det blir ett reflekterande avsnitt där vi pratar om att vi inte är helt hållbara (surprise!). Vi tipsar om hur du balanserar och navigerar i att hitta just din typ av hållbarhet och dessutom ger vi dig några av våra senaste sustainable hacks.  Glöm inte att ge podden 5 stjärnor om du gillar den, och kom och häng med oss på Facebook: Sustainable Fashionistas.

#38 Ett hållbart liv

Att hitta de perfekta klädesplaggen för höstgarderoben är att hitta de plagg som återkommer säsong efter säsong (= hållbart!). Clara slår (ännu!) ett slag för kapselgarderoben - och Amina blir sugen, igen. Dessutom har Amina har ÄNTLIGEN hittat den PERFEKTA rutiga byxan, och lyckats med uppgiften att räknat sina plagg + skor i garderoben... (Clara i mindre chock). Lyssna nu! ...och glöm inte att betygsätta med fem stjärnor om du gillar podden! Häng med oss på Facebook: Sustainable Fashionistas. Puss och kram!

#37 Höstens kapselfavoriter

Sustainable Fashionistas

CoConainen on podcast, jossa kaksi viisikymppistä naista keskustelee aikuiselle naiselle tärkeistä asioista kuten esimerkiksi hyvinvoinnista ja sen kartuttamisesta tai vaalimisesta. Keskusteluaiheet ovat kevyesti kantaaottavia kokonaisuuksia aikuisiän elämästä ja tietenkin päivänpolttavat trendit tu...

Health & Fitness

Coonaiset saivat vieraakseen sairaanhoitaja ja sertifioitu kasvojoogaohjaaja Pia Airaskorven, joka on itse ihan paras esimerkki siitä, miten kauniilta ja hehkeältä näyttää, kun ottaa kasvojoogan osaksi päivittäistä ihonhoitoa. Ikääntyessä kasvojen yleisilme muuttuu vähän surulliseksi, kun iho löystyy ja maan vetovoima näyttää voimansa. Kasvojooga tukee lihaksia, jolloin yleisilme muuttuu positiivisemmaksi. Ja kyllähän sitä väkisinkin alkaa naurattaa kun katselee itseään peilistä tekemässä Lion- tai Hungry Lizard liikettä!   For information regarding your data privacy, visit acast.com/privacy

98. Kasvojooga osaksi ihonhoitoa

Päivitysjakso; miten Coconaiset ovat selvinneet marraskuusta? On nähty unia jos jonkinmoisia; Nora tippuilee katolta ja Tupu hävittää tavaroitaan. Tottakai käsitellään kaikki "railakkaat" firman pikkujoulut ja Black Friday -hulinat. Ja KÄÄK, kyllähän meitä ihan hurjana jännittää meidän tuleva PODSHOW Mimmit&Mummot; -messuilla!  For information regarding your data privacy, visit acast.com/privacy

97: Marraskuu purkissa!

Miltähän tuntuisi, jos olisi joku olisi katsonut valmiiksi mitä kannattaisi ostaa vaatekaupasta tai jopa tulisi ostoksille mukaan? Ei varmaan ahdistaisi ollenkaan niin paljon kuin hoitaa homma yksin! Ulla Hirvas on personal shopper, joka jeesaa tällaisissa tilanteissa. Ullan mottoina on että ostetaan tarpeeseen ja sellaista mistä todella pidetään. Ullalta saa myös tsemppiä pukeutua persoonallisesti. Ulla kävi käsiksi Noran vaatehuoneeseen ja sieltä löytyi ihan mahtavia yhdistelmiä, jotka eivät olleet edes käyneet Noran mielessä!   For information regarding your data privacy, visit acast.com/privacy

96. Apua vaateostoksille

Miten Coconaiset kokevat tämän päivän "kasvohoitogenren"? Ja miten sitten jatkaa käsittelyn vaikutusta kotona?
Kasvohoidoissa on voidaan erotella montakin eri suuntausta; luonnolliset, hemmottelevat, koneilla tehtävät, pikahoidot jne.
Kuitenkin yksi, joka on sekä tehokas että hemmotteleva hoito ja vieläpä sellainen, jota voi jatkaa kotona, on guasha. "Guashaaminen” on perinteinen kiinalainen hoitomenetelmä, jossa öljyttyä ihoa käsitellään Gua sha-lastalla. Sillä voidaan hoitaa kasvoja ja vartaloa. Hoito vilkastuttaa verenkiertoa ja tehostaa aineenvaihduntaa, edesauttaen kuona-aineiden poistumista kehosta ja aktivoi kehon omaa puolustusjärjestelmää.
Coconainen sai haastattelun Maria Rantaselta, Day Spa Yadesta; Maria kertoo guashan historiasta ja sen vaikutuksista. Maria esittelee myös guasha-välineet ja antaa vinkkejä, miten kotona voi guashata.   For information regarding your data privacy, visit acast.com/privacy

95. Nyt guashataan!

Meikkitaiteilijalegenda Raili Hulkkonen on super-kiltti meikkauksen suurlähettiläs, joka auttaa suomalaista naista tilanteessa kuin tilanteessa kun kyse on meikkauksesta. Hän on omistanut pitkän uransa suomalaisten naisten kauneudelle. Työssään hän korostaa erityisesti ihon tervettä hehkua. Kannustaakseen naisia nauttimaan kauneudesta – ei vain juhlissa, vaan vuoden jokaisena päivänä – hän on kehittänyt aikuiselle iholle räätälöidyn ihonhoitosarjan. Haastattelussa Raili kertoo, että hänen nimeään kantava meikki- ja ihonhoitosarja By Raili on lahja naisille, jotka kaipaavat laadukkaita tuotteita ja kauniin huolitellun lopputuloksen. Nora Coconainen kyselee Raililta parhaat tipsit parhaan meikin luomiseen.  For information regarding your data privacy, visit acast.com/privacy

94. Meikkitaiteilija Raili Hulkkonen

CoConainen Podcast

Haz patria y escucha Chilango.
La revista y el sitio de nuestra ciudad #CDMX

#PodcastChilango
Conducido por @juanluisrpons
Producción: @amedjosafat
Diseño audio: @omarinmorales

chilango.com 

Síguenos en: 
Twitter, Instagram y Vine @chilangocom
Facebook /chilangooficial
YouTube /Chilango

En este podcast decimos adiós a Juan Luis, nuestro director editorial, y aprovechamos para mostrar los mejores episodios que grabamos. Vamos a recordar cuando hablamos de la nueva Constitución Chilanga, quiénes son los reyes de los antros, los Rolling Stones en Huset, cómo es ser el rey del erotismo en Instagram, la visita a la oficina de Xóchitl Gálvez o las colonias con más delincuentes, la fiesta de sexo o la entrevista a actrices porno, entre muchos otros temas. 

También Alejandra Jarillo, nuestra editora adjunta, nos cuenta de 'Camino para recuperar mi rostro' de Hugo Arrevillaga. ¿Quieres saber qué puedes esperar de esta puesta en escena? 
 
Además:
 
– No te pierdas la explosión colombiana de Quimera
– Babasónicos… otra vez
– Disney on ice comienza temporada
– La música industria de Die Krupps sonará por primera vez en CDMX

Comentarios, abrazos, felicitaciones y mentadas en el hashtag #PodcastChilango. Subimos un episodio nuevo cada martes después del mediodía.

147 | ESPECIAL Lo mejor de #PodcastChilango

¿Qué tan mal acostumbrados nos tiene esta ciudad? ¿La ansiedad es algo normal en los chilangos? Tomando el tema de nuestra revista de julio, La mente chilanga, Rita Wigisser de Margolis nos presenta  su nuevo libro: 'Ansiedad y pánico. Guía de emergencia' y nos platica como la CDMX ha moldeado nuestro cerebro. 
 
También Alejandra Jarillo, nuestra editora adjunta y fan de 'Game of Thrones', nos cuenta sobre lo que viene para la siguiente temporada de esta serie y nos habla de la entrevista con Nikolaj Coster (Jaime Lannister) publicada en la revista.
 
Además:
 
– Llega la peligrosa Ariana Grande
– Wit: Despertar a la vida termina temporada
– 25 años de Antidoping
– Saca las cartas, hay Magic fest

Comentarios, abrazos, felicitaciones y mentadas en el hashtag #PodcastChilango. Subimos un episodio nuevo cada martes después del mediodía.

146 | La mente chilanga

Comenzamos julio con nuevos contenidos y una nueva edición de la revista. Gabriela Gutiérrez vino a cabina para contarnos un poco del artículo “Ser mujer en cárcel de hombres”. ¿Qué sucede con las mujeres trans en las prisiones varoniles de la CDMX? ¿Cómo es qué siguen su tratamiento hormonal donde todo cuesta tres veces más caro?

También te contamos qué hacer este fin de semana: Ricky Martin en el Auditorio Nacional, la película Spiderman, Franco Escamilla en formato de música y qué hacer en esta Ciudad.

Además:

– Visita las Impresiones de México
– No te poder perder El amor de las luciérnagas
– Spiderman regresa a las pantallas

Comentarios, abrazos, felicitaciones y mentadas en el hashtag #PodcastChilango. Subimos un episodio nuevo cada martes después del mediodía.

145 | Ser mujer trans en una cárcel de hombres

Vamos a la mitad del año y rocktubre se asoma para dejar la cartera vacía. Fabiola Pichardo, nuestra Community Manager, nos cuenta que tal viene la agenda musical para octubre. ¿Qué conciertos son los imperdibles? ¿De cuáles puedes prescindir? ¿Cuánto cuesta en promedio vivir el rocktubre?
 
También Diana Féito, editora de Gastronomía, nos dice cuáles son los cinco tipos de cervezas artesanales que más se beben en la CDMX, dónde encontrarlas y con qué comida beberlas.
 
Además:
 
– La reina ha muerto en Shakespeare
– Rosana llega a fuego lento
– 30 años de 2 minutos
– Saca tus bananas en Mi villano favorito

Comentarios, abrazos, felicitaciones y mentadas en el hashtag #PodcastChilango. Subimos un episodio nuevo cada martes después del mediodía.

144 | Los 11 conciertos que rayarán Rocktubre

¿Estamos viviendo la cuarta ola del feminismo? Guillermo Osorno nos platica sobre su reportaje “Breve historia de la Violencia de Género”. Hablamos de la violencia de género que se vive en el país, por qué existe y cómo es que llegamos a este punto.
 
También Francisco Iglesias, nuestro jefe de Información, nos cuenta sobre la Marcha del Orgullo LGBT de este fin de semana en la ciudad. Los horarios, tips y tres fiestas chilangas para celebrar a la diversidad sexual.
 
Además:
 
– Escucha la resistencia de Chicano Batman
– Mano a mano de Gloria Trevi y Alejandra Guzmán
– Cerati no se va en el Soda Eterno
– Reyno se presenta con su rock alternativo

Comentarios, abrazos, felicitaciones y mentadas en el hashtag #PodcastChilango. Subimos un episodio nuevo cada martes después del mediodía.

143 | Breve historia de la violencia de género

Chilango

Unfiltered discussions about the direct sales industry with a special nod to Independent Scentsy Consultants.

An unfiltered discussion about the Direct Sales industry with hosts Valerie Nosler (@poppyscents) and Lindsay White (@mommyscents). This week, we talk about our Words of the Year and SMART goals.

DirectScents S2 Ep. 1: Word of the Year and SMART Goals

An unfiltered discussion about the Direct Sales industry with hosts Valerie Nosler (@poppyscents) and Lindsay White (@mommyscents). This week, we focus on picking a sponsor.

DirectScents S1 Ep. 3: Picking a sponsor

An unfiltered discussion about the Direct Sales industry with hosts Valerie Nosler (@poppyscents) and Lindsay White (@mommyscents). This week, we focus on choosing a company.

DirectScents S1 Ep. 2: Which freakin' company do I pick?

An unfiltered discussion about the Direct Sales industry with hosts Valerie Nosler (@poppyscents) and Lindsay White (@mommyscents).

DirectScents S1 Ep. 1: WTF is Direct Sales?

DirectScents with Lindsay & Val

Esse é o Podcast da Oculosweb. Aqui você encontra as principais dicas para escolher seus óculos e as lentes mais adequadas para seu grau. Seja bem-vindo!

Nobody put Brian in a corner.

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Support this podcast: https://anchor.fm/comm-majors/support

Dirty Dancing Comm Majors Episode 45

We are all Marshmellowed up here at Comm Majors 

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Veronica Mars! Comm Majors #44

Ugh... Katie actually loves this movie.  Brian and Jim wish they could upload a virus to kill it.

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Support this podcast: https://anchor.fm/comm-majors/support

Independence Day Comm Majors Episode 42

Brian, Katie, and Jim chat about your friendly neighborhood Spider-man.

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Support this podcast: https://anchor.fm/comm-majors/support

Spider-Man Homecoming Comm Majors #42

You go in the cage, cage goes in the water, sharks in the water.

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Jaws : Comm Majors Episode 41

Oculosweb

The Ecommerce Uncovered podcast is a behind-the-scenes look at what makes ecommerce a success in today's ever-growing and continually changing online world

Welcome To The E-commerce Uncovered Podcast
In this episode of the Ecommerce Uncovered Podcast, your host Jeremy discusses the need for barcodes in your eCommerce business and how they can improve speed, efficiency and help your business grow.
 
Jeremy begins by explaining how introducing barcodes into your business helps to make products easier to be tracked, processed and stored and why you need to think ahead with barcoding when scaling. Learn the technical side of barcoding what barcodes to use and how to implement in your business from the beginning.
Jeremy dives into the benefits of barcoding and how they are essential for growth and system processing, even if you don’t know what product you're going to sell.
Key Takeaways
A Barcode is an optical machine-readable piece of data. Invented in the 1950’s, based off of morse code, In the 1970’s became commercially successful and was first used on a pack of Wrigley’s chewing gum.
Used in lots of industries, healthcare, car hire, supermarkets, luggage and logistics use.
GS1 - Maintains global standards for barcoding. Scanned over 1 million times per day.
Two types of barcodes:Two dimensional QR barcodeTraditional barcode
Benefits of Barcoding:
Training Staff - As your stock grows and you need to take on staff, barcodes will help your staff identify products and improve speed.
Essential for Peak Times - Barcoding your products will allow you to speed up your tracking, processing and storage during peak times.
Helps to Stop Stock Shrinkage - Correctly barcoding your products can help you keep track of your products and track stock levels.
Returns Handling - Barcoding will allow you process returns, amend stock levels and quickly identify the product being returned.
Cheaper Warehousing - If your products are barcoded you will be able to outsource your fulfilment easier, warehouse storage and product fulfilment will be cheaper as you’ll incur admin costs if your products are not barcoded.
BEST MOMENTS
 
“The benefits of barcoding are Immense as you scale your business and add more products.”
“Efficient to have scannable, barcoded products, as you can have different audible sounds to improve speed.”
“Robust way of identifying that product and essential for peak times."
 
VALUABLE RESOURCESwww.eCommerceUncovered.co.uk
www.Corefulfillemt.com
GS1 Barcodes - https://www.gs1uk.org/
ABOUT THE HOSTSPaul Burns and Jeremy Vernon are Directors of eCommerce fulfilment business Core Fulfilment, with a decade of experience providing fulfilment services to leading brands such as Disney and WWF.
Paul and Jeremy's mission is to make eCommerce fulfillment as simple as possible, to help businesses grow, and to provide the highest level of service, irrelevant of order volumes. For Paul and Jeremy is all about people.

#015 - If it Moves, Barcode it!

Welcome To The Ecommerce Uncovered Podcast
In this episode of the Ecommerce Uncovered Podcast Jeremy welcomes back co-host Paul to discuss the 15 key things to consider for your online business for peak season. For Jeremy and Paul peak season is Q4 from Cyber Week to Christmas and the season is expanding.
Jeremy and Paul discuss why planning early is essential to success and why speaking to your customers and carriers prior to peak can give you a headstart in the industry. Understand that changes to systems and processes must be tested and inplace before you get into your peak season and that organic growth should be factored in your plan.
Jeremy talks about the need for an organised Carrier pick up, schedule and volume capacity and why managing your staff resources and employee morale has an effect of your business's reputation. Understand the need for inbound and outbound goods forecasting and how to ensure your internal systems work for the volumes you are expecting during peak.
Find out why warehouse space can be crucial to success, when planning for incoming and outgoing stock and why you must always have contingencies in place to make sure any problems you incur during peak season are resolved quickly,
Key Takeaways
 Start To Plan Now - A sufficient plan in place to handle to peak volume
 Carriers - Logistics for your carriers
 Staff Resource - Have you got enough staff to deal with the increase in volume
 Identify The Current Weaknesses In Your Operation
 Inbound Goods - Ensuring you have the goods available for peak
 Outbound Process - Ensure its streamlined, scheduled and forecasted
 Planning Your Space - Prepare enough space to deal with demand
 Problem Solving Channel - An efficient way of solving any issues
 Consumables - Ensuring smaller items such as labels are in stock
 Promotion Planning - The offers your running
 Systems - having the hardware and software in place for a busier period and why you should always stress test the systems
 Disaster Recovery Contingency - Plans for systems failure
 Prior Years - Lessons learned during past peaks
 Weather - Consider how the weather could affect your business
 Returns Policy - Processing returns after peak slows down
BEST MOMENTS
"If you get behind you might never catch up"
"During peak season every little things helps"
"Have a really slick, easy to learn process so you can drop in extra resources"
"Everything will be put under pressure and strain during a peak season and it's the weak areas that will break first"
"There's a chain reaction when you start to move stock, all those things have to be harmonious in order to succeed"
VALUABLE RESOURCES
www.ecommerceuncovered.co.uk
www.corefulfilemt.com
ABOUT THE HOSTSPaul Burns and Jeremy Vernon are Directors of eCommerce fulfilment business Core Fulfilment, with a decade of experience providing fulfilment services to leading brands such as Disney and WWF.
Paul and Jeremy's mission is to make eCommerce fulfillment as simple as possible, to help businesses grow, and to provide the highest level of service, irrelevant of order volumes. For Paul and Jeremy is all about people.

#014 - 15 Key Things to Consider for Peak Season Planning

Just how exactly did Neville Wright manage to build his business up from nothing to employing over 120 people and turning over around £40million per year? Find out in Part 2 of the interview!
KEY TAKEAWAYS
Kiddicare’s customer-centric approach was achieved face to face and needed to be transferred to the internet. The first Kiddicare website took 2.5 years to get up and running and was launched on Christmas day in the late 90’s. Dealing with people's objections to putting credit card details online and also wrong items being delivered due to the colour difference between PC monitors. In 1999 people’s screens would often show different colours.
Re-configuring packaging due to products being handled eight different times before reaching the customer. Suppliers wouldn’t want to provide alternate packaging so Kiddicare put cardboard sleeves on the products with the logo printed on, so not only was it on the box, it was also in front of the courier, the customer, anybody in the depot would see it.
We scrutinised other online companies, which wasn’t many at the time. Nothing would go on the website without a photo. A lot of companies wouldn’t even have a price! We would have prices for multiple buys. Stock level information, delivery information was provided by Kiddicare, putting them well ahead of the curve.
What would the customer want? When the cot arrives, they’re going to need a mattress. The cot needs to have a choice of mattresses on the same page. It needs blankets, sheets, each of these products needs six items, each of those six items have a further six items associated with it so people would buy more. They’d buy a cot, go on to the mattress section, then they’d go on the sheets page, then duvets, then blankets! Then there would be toys and further associated products like changing mats. On the changing mats there would be nappies, a never-ending circle…
We used to make a daily list of faults, for example on the website. It would only take 20 minutes and we would rectify them straight away.
We used to go to technology shows in London. There we would look for the companies who could do what we wanted, for example, build a website. Through this we built several websites, one after another, it scaled and maximised our business.
Did you develop your warehouse management system in-house? We employed sub-contractors and then used IBM. We actually did most of it ourselves, then integrated it. We used lots of outside contractors in the last 2 years when I was there. The system became one of the best in class! We were one of the first people to use SMS notifications. We were passionate about getting it right.
Despite your massive growth and being an independent retailer, it wasn’t without it’s challenges, was it? We were DPD’s largest customer and the only customer bigger than us at Christmas was the phone companies. During the 2008 recession, business hit a brick wall. It affected every business. Too much day left at the end of your money! 
I took £2.8million out of my pension pot and put it back into the business. It’s very rare you can do something like that, but we did it!
We reached a turnover of £40million. If we’d sat back and relaxed, we never would have achieved that. Maybe you’ll find between 2-4 teams during your lifetime who will gel and take your company to the next level.
If you reject somebody who wants to buy your business, you need to be careful. They could buy your competitors business and price you out of the market.
Kiddicare sold in 2011 for £70m to Morrisons. We prepared to business to be able to scale to £200m turnover, and we didn't have the energy to do it. So we wanted to sell to someone who could support and fund this growth.
Kiddicare is now owned by Dunelm. Do you se that as a good fit Neville? Well I actually thought The Range would buy it, it was more of an obvious fit. They’ve now got a small department for a nursery. You’ve got to have the right staff in a nursery. They have to be train

#013 - Interview with Neville Wright: Discover How a Customer-Centric Business Model Can Make You £100 Million (Part 2)

Uncover the secrets behind e-Commerce success! A Behind the scenes look at what makes e-Commerce a success in today's ever-growing and continually changing online world. Learn and apply these lessons, techniques and strategies to your own online business.
An interview with businessman Neville Wright. Neville sold Kiddicare business to Morrison’s in 2011 after building it up to be the largest independent nursery business in Europe!
KEY TAKEAWAYS
Neville left mainstream employment at the age of 24 in 1974. After a few days of going into business he found himself saying yes to every job before even being briefed as to what the job was. That started with property maintenance - window cleaning, painting and decorating, etc.
Hard work isn’t something you were afraid of Neville? Do you get a choice? If you want things in life, really want security, money for 40-50 years time and to reach your goals then there really is no other choice. The normal person will work around 8 hours a day to survive, so you’ve only got to do a little bit more. An extra hour in the morning, an extra hour at night. When they have a day off, if they work 5 days then you work 6.
What’s your attitude on failure Neville? Failure is never classified as failure, only as a way of learning. In fact, I quite like failure because it gets the adrenaline going. You’ve learned something, then you get back up and succeed. It makes the success taste so much better. I embrace failure!
Failure quick is the best thing: It’s better to sell a pram to a couple who are going to go on holiday and use it straight away rather than sell to a couple who are going to store the pram and not use it for a few months. This is because in case the pram is faulty, you can get the feedback sooner and recall the product quicker, saving yourself a lot of time, effort, money and credibility in the long run.
Don’t mix your stock up!
Goal Setting, how has it helped you achieve what you have achieved, Neville? I say no goals, no life. Easy as that. I wouldn’t know what to say to somebody if they had no goals. I compete against myself, not other people. People thought Kiddicare was in competition with Tesco, Mothercare, John Lewis, etc, but we were actually in competition with ourselves.
If I was a customer, what would I want? Every time I would visit a shop, service station, whatever, I would think, “I’m the customer, how are they treating me?” If it wasn’t in a good way, I’d wonder if we did that with our customers. Is my experience in this shop, service station or restaurant the same experience as what customers receive in mine?
BEST MOMENTS
You can’t be a failure if you’ve got 50 year goals. A lot of people will trip up, fail in the first 6 months and they’ll use that as a crutch for the rest of their lives. With a 50 year goal you don't make mistakes, you learn what not to do in the future!
Falling over and getting wet is part of life!If your business hasn’t changed when you come out of it at night to what it was in the morning then somebody is stealing your business and you’re going backwards.
We started Kiddicare with second-hand prams. People would also give us second hand clothes, toys, then gradually we had new toys and clothes. We reinvested everything back into the business due to our 50 year goal of being financially secure.
If you go into a restaurant and try something, if it’s not brilliant, you say, “Oh, it’s the first week.” You leave it for a few weeks and we’ll go back again. If it’s not brilliant then you could say, “Oh, it’s only a few weeks, they’ve had staff leave..” You give it another go and you decide that it’s shit and you won’t visit again. When a business isn’t customer-centric, that business will go downhill quick!
If anyone goes into business thinking they’re going to make a shedload of money, they aint! If anybody goes into business thinking they’re going to take care of their customer, they’ll make millions!
VALUABLE RESOURCES
Core Fulfilment
The Answer I

#012 - Interview with Neville Wright: Discover How a Customer-Centric Business Model Can Make You £100 Million (Part 1).

What makes E-Commerce a success in this ever growing and ever-changing online world? In this episode Jeremy Vernon interviews Chloe Thomas, the founder of E-Commerce Masterplan. Chloe is a best-selling author, keynote speaker and host of the E-Commerce Masterplan Podcast, all of which are built on her expertise and experience in E-Commerce strategy and marketing.
KEY TAKEAWAYS
Why Podcast? Getting your message out, being organised, booking interviewees, generate traffic, generate customers, help E-Commerce business owners achieve their point of success sooner.
How has your podcast helped you grow your business? Content, industry awareness, perception, there’s a strong correlation between people who spend money with my business and who listen to the podcast.
E-Commerce Customer Journey: How to get people to your website, visitors, enquirers, first-time buyers, repeat buyers and regular buyers.
If someone comes to you as a potential customer and says, “Here’s my business, this is what I’m achieving so far, where do I even begin?” How do you even start that process? Trying to find out more about their business, to get an idea of the size of the business, turnover, profit and cashflow. Also, more importantly, about the team. Once I understand those things I can start offering solutions for their problems. For bigger retailers that tends to be project analysis, getting to the numbers because they’ve got the data there. For smaller businesses it’s often a case of having a series of having a series of calls, where they’ve got work to do in between times, or of course important calls.
Let’s talk Influencers. What’s your take on the meteoric growth of Gymshark? The story of Gymshark is a great one to drive us forward but it’s difficult to replicate. Being in the right time at the right place, and doing the right thing. Making the right decisions at the right time. Influencer Marketing is not something to be turned on and then forgotten about, it’s something you’re constantly working on and building relationships. It’s more like B2B sales, than Consumer E-Commerce Marketing. The influencer needs to be honest with the right skills and credibility.
25% of Sales on E-Commerce websites are driven by email, so ignore it at your peril!
Create a community feel without it being too hard to manage: For example, treat your top 5% customers a bit differently, for example give away special free VIP weekends, get them involved in the decision-making process of the business, asking them which colour to do the next range in, send them samples and so forth.
Tell your customers you have a time-limited offer ending at midnight, but don’t let it expire until a few hours after, allowing for customers in other time-zones to take advantage.
BEST MOMENTS
How has selling and writing books helped you build your business? They have a more practical impact. Each book has a free chapter to trial and additional material which requires people to sign up for, so they have a direct impact on the growth of the business and also the financial growth too.
Analysing Your Marketing Strategy (Maths Alternate): Take a sheet of paper, divide it by five and write down which marketing you’re using for each stage of the customer journey.
Where do you start on Data and Analytics, what would you recommend? There’s a lot of bright shiny objects out there which land in your inbox and distract you immediately from what you’re supposed to be doing. My favourite report is the Source & Medium Report which is in Google Analytics. It’s cold, hard data of where your traffic comes from and what it does when it comes to your website. There I can see you’ve got a great click-through rate from your emails but a terrible conversion rate off your direct traffic.
What is the Number 1 thing you could be doing right now to improving your business? Looking at your numbers, looking at what you know, what you can see your competitors doing and analysing. For example analysing whether to bu

#011 - Coffee Shop Chat: with "eCommerce Rockstar and Visionary”,  Chloë Thomas

Ecommerce Uncovered Podcast

Episode 4 focuses on defining religion, using a unified psychological and anthropological model of religion. This podcast is one of the more involved podcasts and feedback would be greatly appreciated. For more information about the development of the model addressed in this episode, the full article on the topic is available here. Related to this article, there is also another paper which utilizes the model to develop the concept of a newly identified religion which I refer to as Religious Rejectionism.« Continue »

Episode 4: Defining Religion

A lot of scientists claim that there is no direction to evolution, but I have argued that such a claim is not justified scientifically, and that there is indeed reason to believe that there is a direction to evolution. This episode summarizes that argument, but a more detailed analysis can be found in an older article that I wrote “On the Goals and Directions of Evolution.” The paper that this podcast addresses can be found here.
 

Episode 3: On the Direction of Evolution

When I was still taking courses, I decided one semester that almost every paper I wrote, regardless of the class, would be on alcohol. I ended up writing about alcohol in a course on bio-archaeology of food, a course on the anthropology of religion, and even an art history course. This podcast discusses the first paper, which focused on how alcohol and human evolution are interrelated. The full paper can be found here.

Episode 2: Alcohol and Evolution

Here’s a discussion on religion and bigotry. For a more detailed analysis of religiophobic bigotry, consider reading my article on the topic, found here. There are also a whole bunch of books on the anthropology of religion, many of which can be found on Amazon. Overall, religion has not been shown to be harmful. It does not make sense, from the standpoint of evolution, for religion to survive if it is harmful. Religion is not a delusion. A delusion must be contrary to one’s cultural understanding. Religion is not. Of course, science is useful, and criticizing religion should be done using a valid scientific framework, something which is usually not done. And finally, there’s no more justification for calling religion a disease or a mental illness, than there is for calling homosexuality one.

Episode 1: Criticizing Religion

An intro podcast by The Spiritual Anthropologist.

Episode 0: My Atheist Experience

The Spiritual Anthropologist

An insider's look at the people, happenings, things-to-do, and little known stories & facts about life in the beloved mountain town of Brevard, North Carolina, hosted by Ann Sharpsteen.

Ann Sharpsteen talks with Joleen Brannigan, Founder & President of Almost Home Dog Rescue NC.

Joleen Brannigan, Almost Home Dog Rescue NC

Ann Sharpsteen chats with Judge Mack McKeller in this episode of the I Love Brevard podcast.

Judge Mack McKeller

Ann Sharpsteen chats with Joy Resor - Author, Spiritual Mentor & Entrepreneur.

Joy Resor - Author, Spiritual Mentor & Entrepreneur

Ann Sharpsteen sits down for a chat with singer songwriters Keturah & Carolyn Allgood.

Keturah & Carolyn Allgood - Singer Songwriters

Ann Sharpsteen chats with John Wood, General Manager of WSQL about his life and adventures.

John Wood, GM WSQL & "The Leg Story"

I Love Brevard Podcast

Welcome to Smart Cookie, a Bed Bath & Beyond podcast hosted by Claire Mazur and Erica Cerulo founders of the site Of a Kind. This show is where we go behind the scenes and pick the brains of some of the brilliant people that keep such a massive, much-loved brand running, and explore what they're doi...

Hear What It Takes to Shape a Brand from the Guy Who Oversees Bed Bath & Beyond’s

On our inaugural episode, we talk about a dream job: Barbara Weston spends her days (and sometimes nights and weekends) staying on top of all the next big things in her role as Director of Global Trend at Bed Bath & Beyond.

Smart Cookie: What in the World Does It Mean to Be a Director of Global Trend?

One More Thing from the Founders of Of a Kind

In each episode, I will be sharing with our listeners future business insights and will do my very best to guide any businesses to capture their market and grow. All out tips on how business owners prepare the business for a strategic sell, or scale your business to run profitably without you. Strat...

Is your business dependent on one employee, customer or supplier? This can be a downfall for the company which needs to be addressed. Join me in this episode as we discuss how we can minimize the risk! Cyah in the other side.

Program 32 - 8 Keys to Massively Increase the Value of Your Business - Business Dependency

Is you business dependent on you all the time? How long can the business operate without you? Can it run on its own without you for long periods? These are just few questions that we will be answering in today’s discussion. Come on now.

Program 31 - 8 Keys to Massively Increase the Value of Your Business - Owner Free

Financial Performance is what we are going to discuss today. Properly planning ahead and strategizing for the next few years is the main component of having a great financial performance for our businesses. Just tune in to our podcast and let’s talk about this today.

Program 30 - 8 Keys to Massively Increase the Value of Your Business - Financial Performance

In this episode we are going to talk about growing the business. We are to answer questions of what if’s and other important assessment question that would let us know if we are indeed ready to grow the business. Grab your coffee and join me today!

Program 29 - 8 Keys to Massively Increase the Value of Your Business - Scalability Potential

Today we are going to discuss - Cash Cow; we are going to talk about mainly on cash flow of the business. Not the best topic to talk about but we have to know this by heart! We need to have real assessment of our business. Come and join me today!

Program 28 - 8 Keys to Massively Increase the Value of Your Business - Cash Cow

Future Business Trends

Kevin sits down with MyWebGrocer's Barry Clogan at the 2018 National Retail Federation Big Show, to talk about how the fast evolving e-commerce segment is creating a growing chasm between retailers that "get it" and those who don't. The focus is on customer acquisition, and the importance of focusin...

Kevin sits down with MyWebGrocer's Barry Clogan at the 2018 National Retail Federation Big Show, to talk about how the fast evolving e-commerce segment is creating a growing chasm between retailers that "get it" and those who don't. The focus is on customer acquisition, and the importance of focusing on total customer value as opposed to sales and transactions, and the conclusion is that retailers are running out of time to make the critical moves to keep them relevant and successful.

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