The Airbnb Superhost

#008 Concerns of A Guest


Listen Later

In today's episode, Neil delves into the common concerns that guests may have before booking an Airbnb. He highlights the top three worries shared by guests, including the accuracy of the listing description, cleanliness and hygiene standards, and personal safety. Neil shares personal anecdotes and insights on how hosts can address these concerns to make guests feel more confident when booking. He emphasizes the importance of accurately portraying the property, maintaining cleanliness, and ensuring guest safety. 

KEY TAKEAWAYS

  • Guests worry if the listing will be as described on the website, emphasizing the importance of accurate representation.

  • Concerns about cleanliness arise due to the lack of standardized cleaning procedures in Airbnb compared to hotels.

  • Personal safety encompasses more than just locking doors, including well-lit paths, security measures, and accessibility features.

  • Inviting a friend to be a guest and provide feedback can help hosts see their property from a guest's perspective and address any concerns effectively.

BEST MOMENTS

"How has Airbnb become such a success when it is 100% about going to a stranger's home?"

"The review system is the best tool we have. In fact, there is so much more to what it does for us that I'll be talking about this topic in an episode all on its own."

"I remember going to a listing that offered a spacious living room only to find on arrival that the room was very much the private space of the owner and his partner. I was not welcome there."

"Get a good friend to come and pretend to wear the other man's shoes."

CONTACT DETAILS

Visit Neil's Airbnb https://bit.ly/SuperhostNeil

Instagram: https://www.instagram.com/superhostneil/

Facebook: https://www.facebook.com/SuperhostNeil

TikTok: https://www.tiktok.com/@superhostneil

Email: [email protected] 

ABOUT THE HOST

Neil has led a fulfilled and unconventional life, navigating an extraordinary journey from the Royal Navy to prop-making in London's West End theatres. Born into a military family, it was a twist of fate which led him to the theatre, where he contributed to iconic productions such as Phantom of the Opera.

Eventually, Neil transitioned to Corporate Event Team Building, eventually founding his own venture in 1999. Financial challenges in 2017 are what prompted a strategic shift to Airbnb hosting, proving a reliable backup income. By 2021, Neil and his business partner triumphed over significant debt, fuelled by their resilience and the success of Neil's Airbnb venture. Now, Neil has left the corporate world behind, thriving solely through his flourishing Airbnb endeavours.

ABOUT THE SHOW

Welcome to "The Airbnb Superhost," your ultimate guide to mastering the art of hosting on Airbnb. In each concise 15-minute episode, Neil will reveal the secrets to creating unforgettable guest experiences and maximizing the potential of your property, drawing on over 8 consecutive years as a qualifying Airbnb Superhost.

With a focus on 3 specific aspects of running an Airbnb business; the host, the property, and Airbnb itself, Neil provides step-by-step guidance on everything from ambiance creation to effective communication.

In each episode, a Superhost Secret will help you elevate your hosting game and keep guests coming back for more. Whether you're a seasoned host or just starting out, Neil’s actionable tips and tricks will help you become a hospitality superstar.

Disclaimer: The Airbnb Superhost is in no way affiliated with Airbnb. All ideas, thoughts, concepts and data presented in this podcast are entirely Neil’s own and do not represent the views of Airbnb.

...more
View all episodesView all episodes
Download on the App Store

The Airbnb SuperhostBy Neil Harvey

  • 5
  • 5
  • 5
  • 5
  • 5

5

5 ratings


More shows like The Airbnb Superhost

View all
Freakonomics Radio by Freakonomics Radio + Stitcher

Freakonomics Radio

32,114 Listeners

BiggerPockets Real Estate Podcast by BiggerPockets

BiggerPockets Real Estate Podcast

16,771 Listeners

Get Paid For Your Pad | Airbnb Hosting | Vacation Rentals | STR Revenue Management by Jasper Ribbers

Get Paid For Your Pad | Airbnb Hosting | Vacation Rentals | STR Revenue Management

180 Listeners

The Peter Attia Drive by Peter Attia, MD

The Peter Attia Drive

7,991 Listeners

Thanks For Visiting by Airbnb Superhosts Annette Grant & Sarah Karakaian

Thanks For Visiting

580 Listeners

SmartStay Show - Short Term Rental Counsel + Coaching | Airbnb Hosting Tips by Airbnb Superhost Jason Muth + Rory Gill

SmartStay Show - Short Term Rental Counsel + Coaching | Airbnb Hosting Tips

41 Listeners

Airbnb- Do's and Don'ts by Sky Cornell

Airbnb- Do's and Don'ts

8 Listeners

Real Estate Rookie by BiggerPockets

Real Estate Rookie

1,843 Listeners

Short Term Rental Secrets Podcast by MICHAEL SJOGREN

Short Term Rental Secrets Podcast

16 Listeners

The Short Term Show by 8 Figure Airbnb and Short Term Rental Real Estate Investor Avery Carl

The Short Term Show

443 Listeners

Stand Out!  STR Hosting for AirBNB and Vrbo by John and Jeanette Stephenson

Stand Out! STR Hosting for AirBNB and Vrbo

34 Listeners

The BetterLife Podcast by Brandon Turner and Cam Cathcart

The BetterLife Podcast

841 Listeners

Airbnb Host Coach Show | Investing for Financial Freedom by Airbnb Superhosts Culin Tate & Danielle Tate

Airbnb Host Coach Show | Investing for Financial Freedom

13 Listeners

The David Greene Show by David Greene

The David Greene Show

690 Listeners