With the online retail market reaching maturity, ecommerce retailers are now looking to physical stores to connect with customers and to grow. Oliver Banks continues his conversation with Jennifer Fruehauf, exploring the pitfalls and opportunities of moving "clicks to bricks".

020: Jumping Online To Offline (part 2)

The retail market is experiencing great disruption - from increased customer expectations, fierce competition and tough trading environments over multiple channels. Every week, join me, Oliver Banks, a retail transformation specialist, to get a bag full of insight, inspiration and ideas to kick start your performance. 

You’ll pick up actionable tips and tactics to lead successful change – whether that’s developing lean operating models, improving customer experience, driving digital transformation or seizing omni-channel opportunities. 

So, if your passionate about retail transformation and you lead critical retail change projects & programmes, then this is the podcast for you. 

The Retail Transformation Show is brought to you by Oliver Banks, Founder of retail transformation consultancy, OB&Co. Find out more at obandco.uk.

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The retail market is experiencing great disruption - from increased customer expectations, fierce competition and tough trading environments over multiple channels. Every week, join me, Oliver Banks, a retail transformation specialist, to get a bag full of insight, inspiration and ideas to kick start your performance. You’ll pick up actionable tips and tactics to lead successful change – whether that’s developing lean operating models, improving customer experience, driving digital transformation or seizing omni-channel opportunities. So, if your passionate about retail transformation and you lead critical retail change projects & programmes, then this is the podcast for you. The Retail Transformation Show is brought to you by Oliver Banks, Founder of retail transformation consultancy, OB&Co. Find out more at obandco.uk.

The retail market is experiencing great disruption - from increased customer expectations, fierce competition and tough trading environments over multiple channels. Every week, join me, Oliver Banks, a retail transformation specialist, to get a bag full of insight, inspiration and ideas to kick start your performance. 

You’ll pick up actionable tips and tactics to lead successful change – whether that’s developing lean operating models, improving customer experience, driving digital transformation or seizing omni-channel opportunities. 

So, if your passionate about retail transformation and you lead critical retail change projects &amp; programmes, then this is the podcast for you. 

The Retail Transformation Show is brought to you by Oliver Banks, Founder of retail transformation consultancy, OB&amp;Co. Find out more at obandco.uk.

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020: Jumping Online To Offline (part 2)

020: Jumping Online To Offline (part 2)

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