Episode 37 – How we became a Fear Free Certified Veterinary Practice

 

Ahhhh, this is such an exciting episode!

Dr Katrin chats to Nora and Ilse about becoming a Fear Free Certified Veterinary Practice, about what motivated this step, what they all learned in the process and how this accolade has massively impacted the team, the clients and, of course, the patients.

They chat about the challenging creation of the SOPs, the practical implementation of a Fear Free approach, the day of the assessment and what the big wins have been on the back of this.

 

But, even more importantly, the conversation includes so much about the ethos of working in a Fear Free way and the impact this has on the experience, welfare and clinical outcomes of the patients.

 

This is SUCH a great episode, and whether you are a vet, vet nurse, pet parent or pet care professional, we hope you will be inspired!

 

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