Retired agent Stan Ragen reviews the important role he played in coordinating the office's extraterritorial response to crisis events overseas. Some notable examples are the El-Khobar Towers (Saudi Arabia); TWA flight 800 (NY); Egypt Air flight 990 (RI); USS Cole (Yemen); US Embassy bombings (Kenya and Tanzania); and the 9/11 attacks. He also assisted in the New York FBI response to Hurricane MARILYN (USVI); USAir flight 1549 (NY); and Hurricane SANDY (NY). Stan is also interviewed about how he and members of the New York Division's Evidence Response Team (ERT) found human remains in a collapsed building in Harlem while assisting the one of the New York Division squads on a drug case. According to Stan, the success of the ERT in this matter demonstrated what the team could do and is an example of cooperation and collaboration with NYC agencies. Prior to retiring, Stan served as a senior advisor to New York Field Office executives, developing Continuity of Operations plans and procedures.

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