Our guest today is Gilles Paquette, CEO at CmonGo Creative & Associates. We’re going to be chatting about a very important topic today - your online reputation. More specifically, you’re going to walk away with some helpful advice on how to handle negative reviews.

Gilles is an energetic, creative, strategic-minded, and digitally-savvy communications leader with over twenty years of experience within a variety of industries. He continues to operate a full-service virtual agency dedicated to helping small- and medium-sized businesses with their digital and traditional marketing needs. He is passionate and committed to helping local businesses succeed in his home community of Milton, ON.

Mentioned in This Episode

What you will learn:

Gilles Mentality - Quotes From the Show

“People want to relate to something”

“Google is the front line”

“If you’re in a platform and you can delete (the bad reviews), I recommend you don’t”

“We need to check our emotion at the door and think like one of our clients”