08. Tying Process & Culture Upgrades Together with Matthew Sawhill from IME Manufacturing & Engineering was a precision machine shop specializing in quick turn, low volume job shop work, doing lots of repair work and reverse engineering for local customers.  While that business model worked, they often found themselves with their valuable machines and resources sitting idle.  They decided to focus on automation and unattended machining processes and capture higher-volume production machining work to maximize their revenue and machine throughput.  As they started making that change, they realized that the old E2 ERP system they had been using was not up for the challenge. From the waste of the paper-based processes to a schedule that didn’t work, they decided they really needed a change to their business operating system.  After finding and deciding on ProShop ERP, they were up and running in 3-4 months and haven’t looked back since.  They’ve seen dramatic improvements in on-time delivery, scrap reduction, throughput increases, setup-time reduction, and much more.  Importantly, they’ve focused on the cultural shifts necessary to get real buy-in and alignment with their production team to focus on process improvements, and eliminating variables so they can successfully optimize their unattended time and get maximum throughput on their equipment.  Matt shares very candidly, the important things they’ve focused on to transform the business in this way, and how ProShop has been foundational in that effort. About IME: Innovative Manufacturing and Engineering is your ideal partner for CNC milling and CNC machining. Our advanced machining processes let us tackle projects of all scopes and sizes. IME specializes in high-volume production, fabricating large quantities of precision parts with exceptional quality and speed. Our team handles projects ranging from early prototypes and up to 1,000,000 pieces or more. Often times we work with our clients 12 months in advance to plan according and solidify that you have what you need exactly when you need it. Follow Matthew and IME on Social Media: Personal LI: /matthewsawhill Website: www.innovative-me.com Facebook: @IME Instagram: @innovative_mfg_eng YouTube: @InnovativeManufacturing