Dan Fifer, Founder of Lane4 Precision, shares his unconventional journey into manufacturing after a 20-year career in medical device engineering. Frustrated by long lead times in R&D, he set out to build a high-performance machine shop to support fast-paced development cycles.

Despite having no prior machining experience, he took a leap of faith, selling his house to buy a Citizen L20 Swiss screw machine after learning his parts required that level of precision. Launching the shop was a risk, but momentum grew quickly.

Dan started part-time while still working at his previous job and initially billed only a few hours. However, once fellow engineers discovered his capabilities, demand increased rapidly. Over the next seven years, Lane4 Precision produced over 1,000 unique parts (mostly tiny, complex components for medical R&D).

His team became known for tackling difficult, low-volume jobs that other shops often declined. From the outset, Dan relied on ProShop ERP to establish a structured and professional operation.

With no preconceived shop habits, ProShop provided the architecture to scale from prototype work to full production. He appreciated its flexibility, allowing users to engage with only the features they needed, while offering full traceability, inspection tracking, tool monitoring, and streamlined workflows. 

As the shop grew, so did its capabilities. Dan added machines based on customer needs. Even though he originally considered writing his own shop software, Dan realized ProShop offered a more digital and complete systematic solution, helping to instill confidence in customers with its robust quality tracking.

Despite technical and business demands, the biggest struggle for Dan has been balancing health and family life with work. He reflects that while the work is rewarding and the customer appreciation is fulfilling, the long hours and intensity of running a shop can take a toll.

He credits ProShop with saving him from drowning in paperwork, calling it a 24/7 executive assistant that keeps the business running smoothly. He appreciates how ProShop has aided in the independence and pride that he’s found in creating a high-functioning operation accidentally, and from scratch.

LinkedIn: Dan Fifer - https://www.linkedin.com/in/dan-fifer-35621791/

Lane4 Precision - http://www.lane4precision.com/

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Paramount Machine, based in Salt Lake City, Utah, is a well-established and highly diversified machine shop with around 70 employees and a wide range of machining capabilities. They specialize in CNC (Computer Numerical Control) machine work, including complex operations such as multi-axis and five-axis machining, and serve multiple industries, particularly the medical, defense, and x-ray equipment manufacturing sectors.

John Rausch is the general manager at Paramount Machine with a background in machine tool sales, while Eric Van Orden, the founder’s son, started from the ground up and now plays a technical leadership role. Their long-term commitment and hands-on experience reflect the company’s strong internal culture and emphasis on relationships.

The shop faced challenges with its previous ERP system, including limited visibility, reliance on printed travelers, and inefficient time tracking. These issues affected job scheduling, on-time delivery, and material tracking. Their decision to switch to ProShop stemmed from the need for better visibility, process control, and integration across departments.

Implementing ProShop has not been easy. It required an adjustment from both the office and the shop floor staff. However, they began seeing improvements in scheduling, tracking, and reducing manual errors. The team values features like live part tracking and digital documentation, which reduce the need for physical traveler copies and cut down confusion.

Overall, the transition has been a learning process, but one that Paramount believes is worthwhile. John told me, “It has been hard, but for the right reasons”. Paramount Machine continues to invest in its people, technology, and customer relationships. Their emphasis on continuous improvement, collaboration, and adaptability positions them well for future growth and innovation.

LinkedIn: Eric Van Orden - https://www.linkedin.com/in/eric-van-orden-378795314/

LinkedIn: John Rausch - https://www.linkedin.com/in/john-rausch-21449261/

Paramount Machine -https://www.paramount-machine.com/

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End 2 End Manufacturing didn’t start with high-tech machines or enterprise systems. It began as a contract welding shop focused on responsiveness, trust, and doing right by the customer. 

As the company grew, adding CNC machining, design, and prototyping capabilities, it became clear that tribal knowledge and whiteboards couldn’t sustain the pace. That’s where Gioni Bianchini, General Manager, saw an opportunity for real change.

In this episode, Gioni Bianchini, the General Manager at End 2 End Manufacturing, shares the story of that transformation, how a lean but ambitious team evolved their culture, their operations, and their entire workflow by adopting ProShop ERP. 

But it wasn’t just about new software. It was about visibility, alignment, and creating space for machinists and fabricators to take real ownership of their work. From improving accountability to breaking down silos, Gioni reflects on what it took to guide his team through change while keeping their hands-on values intact. 

Whether you're at the beginning of your digital journey or deep into scaling challenges, this conversation offers a grounded, honest look at what real manufacturing transformation looks like in practice.

LinkedIn - Gioni Bianchini: https://www.linkedin.com/in/gioni-bianchini-4a015b18/

End 2 End Manufacturing - www.e2emfg.com

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Shops can lose money quietly due to missed deadlines, rushed shipping, and confusion that no one wants to admit. The real issue is often buried in scattered paper records and knowledge locked in one person’s head. It feels normal until survival is at risk.

At Serbin Machining, there was no pretending things would improve on their own. New owners saw the chaos immediately and decided to invest in ProShop ERP before even closing the deal. The goal was to replace guesswork with clear, live tracking of every job.

Paper records and disconnected spreadsheets were out. Instead, the team could see exactly what was due, where materials were located, and how work was progressing in real time. That level of visibility turned daily operations from crisis management into smooth planning.

Revenue didn’t just grow, it quadrupled in 18 months with almost the same workforce. Formal training, clear roles, and second-shift expansion became possible. Customer calls dropped from 90 minutes to 15 because the answers were ready.

ProShop delivered more than software. It enforced accountability, streamlined communication, and made growth sustainable. For any shop hitting its limit without knowing why, this story proves transparency isn’t optional; it’s how you stay alive and scale.

LinkedIn - Serbin Machining: https://www.linkedin.com/company/serbin-machining-inc-/about/

Serbin Machining - https://www.serbinmachining.com/

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Most shop owners don’t realize how much the structure and feel of their shop impact everything, including employee morale, customer trust, and long-term growth. Caught up in production chaos, they overlook the deeper issues holding them back: clunky systems, reactive decision-making, and a culture built on fear rather than trust.

Tim Rousseau changed all that. He built Above All CNC to be clean, safe, and forward-thinking intentionally.

His big shift? Ditching paper and guesswork for ProShop ERP. It gave his growing shop the structure it needed to handle complexity without the stress.

Now, every part of his operation, from quoting to inspection, is consistent, trackable, and efficient. Audits go smoother. Employees take pride in their work. Customers keep coming back.

If you’re still running your shop off spreadsheets and gut feel, this episode might just be your turning point.

LinkedIn - Tim Rousseau: https://www.linkedin.com/in/tim-rousseau-b2309b20/

CNC Inc - https://aboveallcnc.com/

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Most shop owners don’t realize it, but the way they lead their team and the systems they use may be quietly holding them back. In this episode, we hear from Perry Kuehn of K Tooling, a shop owner with decades of experience who thought his business was running fine… until it nearly ran off the rails. What followed was a transformation that reshaped his culture, workflow, and client relationships. And it started with one bold decision.

At first, Perry was focused on growth: new machines, new buildings, new customers. But under the surface, delivery dates were slipping, team members were stressed, and quality issues were creeping in. The systems in place, both technological and cultural, weren’t built for scale, and Perry soon realized it wasn’t just a software problem. Leadership needed to change, too.

That’s when he went all-in on ProShop ERP. But adopting a new system didn’t just mean new screens or better scheduling. It became the catalyst for a complete reset in how the team operated and how they were led. Perry shares openly about the resistance, the tough personnel decisions, and the leap of faith required to shut off their old ERP cold turkey.

The shift was immediate and profound. Delivery stabilized. Quality improved. Communication got clearer. And for the first time in a long time, the team wasn’t just keeping up, they were thriving. Perry also reveals how these internal changes paved the way for external wins: major new contracts, ISO and AS9100 certifications, and his highest month of incoming sales on record.

If you’ve ever wondered what it really takes to evolve from a reactive job shop into a high-trust, high-performance operation, or how leadership, culture, and the right systems are deeply connected, this episode offers a powerful firsthand account of what that transformation can look like.

LinkedIn: Perry Kuehn - https://www.linkedin.com/in/perry-kuehn-6a197210/

K Tooling - https://www.ktooling.com/

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Some machine shop owners come into the industry late. Adam Verdon was born into it.

From shredding paper in the office as a toddler to operating machines as a teenager, Adam grew up at G.V. Industries, the precision machining company his father founded in 1978 after returning from Vietnam. Today, he’s not just leading the company, he’s reshaping it.

With a deep respect for GV’s history and a clear vision for its future, Adam set out to modernize the shop from the inside out. That meant more than swapping paper travelers for terminals or spreadsheets for software. It meant earning trust, building buy-in, and creating a culture where machinists and their ideas matter.

When the team embraced ProShop ERP, they didn’t just get a new system. They got visibility, clarity, and ownership. Tribal knowledge became shared knowledge. Workflow friction disappeared. And the change didn’t come through top-down mandates, it came from listening.

This episode is about more than digital transformation. It’s about what happens when the next generation takes the wheel and drives with both head and heart.

LinkedIn - Adam: https://www.linkedin.com/in/adam-verdon-6b4292267

G.V. Industries - gvindustries.biz

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Plenty of people still picture manufacturing as dark, dirty, and dangerous. That image sticks, even though the real day-to-day inside many shops couldn’t look more different. But when perception lags behind reality, it’s no wonder few young people see themselves in roles like toolmaker or machinist. 

Darryl Gratrix didn’t grow up knowing he’d land in the trades. He went the university route first. Nearly three decades into his career today, he's running production at Molded Precision Components and doing everything he can to ensure the next generation sees what’s possible.

That includes opening the shop doors to students, teachers, and guidance counselors, people who’ve rarely had a reason to set foot in a modern manufacturing facility. For many, a single tour flips a switch. One teacher left inspired enough to organize an event that brought 300 students face to face with local vendors.

While he’s helping shift the narrative around skilled trades, Darryl’s also keeping a 15-person toolroom running at full tilt. And that got easier with a new ERP system, ProShop, that replaced clunky interfaces and manual entry with faster, clearer processes. It didn’t just save time; it gave the team better data to manage and improve.

So yes, this is a story about skilled trades. But it’s also about what happens when one person decides to be visible in an often hidden industry, on the shop floor, in the school system, and in young people's choices about their future. 

LinkedIn - Darryl: https://www.linkedin.com/in/darryl-gratrix-373827309

Molded Precision Components - https://www.mpccomponents.com/

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Shop owners are so deep in the daily grind that they don’t see how outdated systems are quietly setting limits on their business. When processes feel "good enough," it’s easy to miss how much time, money, and opportunity are leaking out of a business every day.

Ben Dunn didn’t come from machining, he came from hospital administration. And that fresh perspective made it impossible for him to ignore the old habits inside the shop he acquired. Walking into a company still running on a DOS-based computer and stacks of paper, he saw what longtime owners sometimes can’t: without a clear schedule, accurate data, and systems that live beyond a single person’s memory, the business had no path to real growth or long-term survival.

Once Blueprint Advanced Manufacturing embraced modern systems, everything changed; on-time delivery skyrocketed, employee roles became clear, and the company became far more resilient. Owners will start to see that fixing what feels "good enough" isn’t just a tech upgrade, it’s the difference between a company that struggles and one that thrives across generations.

Ben Dunn on LinkedIn - https://www.linkedin.com/in/benjamin-dunn-9a8540b4/

Blueprint Advanced Manufacturing - https://blueprintadvancedmfg.com/

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Running a shop often means wearing every hat and holding every answer. For Andy Reinwald at Ripley Machine, that translated to years of nonstop work, nearly no time off, and the weight of every open order living in his head. It was sustainable until it wasn’t.

Things came to a head after a rough year in 2016. Revenue was slipping, customer service was lagging, and the company was running on outdated systems. Andy knew he couldn’t keep leading the shop this way and expect different results.

That realization kicked off a steady climb. Andy pursued ISO certification, leaned into lean thinking, and began to untangle Ripley Machine from manual processes and memory-based management. Still, the tools he had weren’t suited for the kind of shop he wanted to run.

It wasn’t until Andy implemented ProShop that the fundamental transformation took hold. 

The team got access to the same information, tooling, and setups became easier to manage, and planning work no longer relied on his constant oversight. Late orders dropped, morale lifted, and quoting, scheduling, and tracking got faster.

Now, Andy runs a growing shop with more efficient systems, higher standards, and the breathing room to take a fully unplugged vacation. His story isn’t about flashy leaps, it’s about what happens when a shop owner truly commits to improving, one decision at a time.

LinkedIn - Andy: https://www.linkedin.com/in/andyreinwald/

Ripley Machine - https://www.ripley-machine.com/

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