Most shop owners don’t realize it, but the way they lead their team and the systems they use may be quietly holding them back. In this episode, we hear from Perry Kuehn of K Tooling, a shop owner with decades of experience who thought his business was running fine… until it nearly ran off the rails. What followed was a transformation that reshaped his culture, workflow, and client relationships. And it started with one bold decision.

At first, Perry was focused on growth: new machines, new buildings, new customers. But under the surface, delivery dates were slipping, team members were stressed, and quality issues were creeping in. The systems in place, both technological and cultural, weren’t built for scale, and Perry soon realized it wasn’t just a software problem. Leadership needed to change, too.

That’s when he went all-in on ProShop ERP. But adopting a new system didn’t just mean new screens or better scheduling. It became the catalyst for a complete reset in how the team operated and how they were led. Perry shares openly about the resistance, the tough personnel decisions, and the leap of faith required to shut off their old ERP cold turkey.

The shift was immediate and profound. Delivery stabilized. Quality improved. Communication got clearer. And for the first time in a long time, the team wasn’t just keeping up, they were thriving. Perry also reveals how these internal changes paved the way for external wins: major new contracts, ISO and AS9100 certifications, and his highest month of incoming sales on record.

If you’ve ever wondered what it really takes to evolve from a reactive job shop into a high-trust, high-performance operation, or how leadership, culture, and the right systems are deeply connected, this episode offers a powerful firsthand account of what that transformation can look like.

LinkedIn: Perry Kuehn - https://www.linkedin.com/in/perry-kuehn-6a197210/

K Tooling - https://www.ktooling.com/

Audio and Video Production and Show Notes by - PODCAST FAST TRACK