A close look at some of the ways we use our phones to communicate can teach us how to improve our communication in general. Need a break from the news? Today, I’m going to ask you to think about your phone. If you care about communication, and I think you do, considering the ways we […]

Learn 20 different ways communication can help in QI. In 10 minutes! Whether you’re in healthcare, public health, industry, or academia, quality improvement is part of your professional picture in one form or another. If you want to reach your quality improvement goals, I’ve got good news. Communication can be your secret advantage. More good […]

Conflict happens. Learn the 4 parts of any conflict, and some questions and phrases you can use to help you handle interpersonal conflict in communication. When we’re in a conversation, we want things to go smoothly. We want the relationship between us and the other person to work. But conflict happens, and that’s what today’s […]

We start the year by grounding ourselves. Why are we here? What are we doing? Why are we doing it this way? And I give one suggestion to guide your work in communication this year. The start of a new year is a good time to think big picture, so we’re asking big questions. Why […]

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Improve your shared decision-making (SDM), no matter how you do it. Just like it says on the label, today’s episode is a quick exercise to help you improve your shared decision-making, no matter how you do shared decision-making. Hi everybody, I’m Dr. Anne Marie Liebel, and this is 10 Minutes to Better Patient Communication from […]

Here’s three questions to help you look analytically at some communication patterns in your organization’s meetings. When meetings can value and accommodate diverse voices, that’s a big step toward creating an inclusive environment.  At work, many of us have the responsibility to collaborate and innovate, and we’d like to be more inclusive in these processes. […]

Whether you’re a patient or a health care worker, learn how to encourage partnership through communication, thanks to Pharmacist Dr. Paul Ranelli. This is one of the many interviews you can find in our archives! Check them out at h-cpartners.com/podcasts.  Partnering with patients. It’s a phrase we’ve all heard before, and it might sound like some […]

It’s our show’s 7th anniversary! Hear a story about a literacy trailblazer, and learn 3 steps you can take to improve patient relationships. It’s our series anniversary! Yes, 10 Minutes to Better Patient Communication has been on the air for seven years! Oh my gosh! In today’s episode we’re gonna go back to where it started–with […]

In Part 2 of my interview with Jessica Halem, MBA, Jessica shares useful phrases and encouragement for the next time you’re speaking with LGBTQ+ patients. Jessica Halem has spent the past 25 years working in LGBTQ health. First as the executive director of the Lesbian Community Cancer Project in Chicago, to serving on the Board […]