In today’s episode, I talk about time with otolaryngologist and podcast host, Dr. Bradley Block. He shares some of what he’s learned about efficiency in patient communication. Time. It’s the ultimate constraint on any interaction. In today’s episode, I talk with otolaryngologist and podcast host, Dr. Bradley Block. He shares some of what he’s learned […]

Happy New Year! Here are 4 reasons to be hopeful if you care about communication. Got a minute? Tell us what you think of this series (anonymously). We’re starting 2024 with some good news. Today’s episode is about four trends I’ve been noticing in the communication circles that I run in that I think are […]

I share the most common question I get asked as a communication expert. I tell you how I answer, and break down why it works. No matter what your role is as a health professional, what your specialty or topic is, or who your audience is, this episode is about the single best piece of […]

10 Minutes to Better Patient Communication recently had more than 10 ,000 downloads in a single day. I can’t wait to tell you all about it! This is amazing. This is wild. This exceeds the realm of the normal for me. I am still in awe. And when extraordinary things happen, I think it’s okay […]

Welcome to our new listeners! Here’s some steps you can take today if you’re concerned about how bias can show up in patient education–beyond individual-level biases. If you’re working hard on patient education, I see you. This episode’s for you. In this episode, I offer some steps you can take today to level up a […]

I look at a recent report from a Lancet Commission on Women, Power, and cancer, and consider where communication comes into it. I finish with something you can do if you’re thinking about power in your communication. Today’s episode is about communication and power. We’re looking at a recent report from a Lancet Commission on […]

Today I open a health literacy time capsule, and talk about what’s changed. 6 years ago I gave you 11 health literacy tips. Which are outdated? Which stand the test of time? What do I wish I’d said? Find out! It’s health literacy month and our 6th anniversary as a podcast series. So I’m combining […]

What are your health equity plans? Get some inspiration with 4 health equity topics that are priorities at HCP. It’s our 6th anniversary and we are taking this opportunity to do a little looking back and a little looking forward. I don’t know what your Health Equity plans are, but if you need some inspiration, […]

There’s a difference between identifying someone’s needs, and regarding the person as being deficient. In this episode, you’ll learn about how common deficit models are in health care some of the damage they can do two things you can do to turn away from a deficit perspective. Do you know what a deficit perspective is? […]

In Part 2 of our interview, Dr. Sundar explains that reflecting on his communication has changed his perspective on caring for people–and made him a better clinician. (ICYMI here’s Part 1 of this interview.) Today is Part 2 of my interview with Dr. Raj Sundar about how he enacts his commitment to improving his communication […]