Today, Dayna discusses strategies for keeping the hygiene schedule full during the slower summer months. She emphasizes the importance of reaching out to patients who are overdue and unscheduled, using both automated systems and personal communication. Dayna recommends three reports that can be used to identify and follow up with these patients: the unscheduled list, the continuing care list, and the treatment manager. She also suggests creating a VIP list for patients who are scheduled far in advance but would like to be contacted if an earlier appointment becomes available. Overall, Dayna provides practical tips for maintaining a full schedule and ensuring that patients do not fall through the cracks.

Takeaways:

> Reach out to patients who are overdue and unscheduled to ensure they do not fall through the cracks.

> Use a combination of automated systems and personal communication to contact these patients.

> Utilize reports such as the unscheduled list, continuing care list, and treatment manager to identify and follow up with overdue patients.

> Create a VIP list for patients who are scheduled far in advance but would like to be contacted if an earlier appointment becomes available.

More Free Content: https://novonee.com/media/

Deep Dive into this topic: https://membership.novonee.com/membership-offers

Book a call with Dayna: https://novonee.appointiv.com/1.9/l/phone/c/one-on-one/a/discovery-call/p/dayna-johnson