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We're called to care, we're here to help, but sometimes a scene can turn and the patient who needs our help might be in crisis and not ready to accept our help. What do we do? Today our usual panel of hosts is joined by American Ambulance's own Ken Katz and Fresno PD Officer Robert Valdez who bring their expertise in de-escalation techniques.
By American Ambulance4.9
108108 ratings
We're called to care, we're here to help, but sometimes a scene can turn and the patient who needs our help might be in crisis and not ready to accept our help. What do we do? Today our usual panel of hosts is joined by American Ambulance's own Ken Katz and Fresno PD Officer Robert Valdez who bring their expertise in de-escalation techniques.

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