Tech Lead Journal

#116 - Human Powered Teams With Emotional Intelligence - Trenton Moss


Listen Later

“Emotional intelligence is about knowing yourself, empathizing with other people, and always defining a win-win outcome in everything you do."

Trenton Moss is the founder of Team Sterka and the author of “Human Powered”. In this episode, Trenton shared the importance of having good emotional intelligence and people skills in digital product teams. He shared the 6 key skills we need to succeed as outlined in his book: conflict resolution, building strong relationships, leading and influencing, facilitation, storytelling, and outbound communications. Trenton also shared some frameworks we can use to improve some of those skills, such as PLEASE, MASTER, and LEAD frameworks. And throughout our conversation, Trenton emphasized multiple times the importance of achieving the win-win outcome in every interaction we have with each other.

Listen out for:

  • Career Journey - [00:05:37]
  • Importance of People Skills - [00:10:07]
  • Emotional Intelligence - [00:12:52]
  • 6 Key Skills - [00:20:45]
  • Win-Win Outcome - [00:22:58]
  • Conflict Resolution & PLEASE Framework - [00:24:59]
  • Improving Conflict Resolution Skill - [00:29:54]
  • Active Listening - [00:33:10]
  • Strong Relationships - [00:36:50]
  • MASTER Framework - [00:38:43]
  • Negative Behaviors - [00:45:05]
  • Leading & Influencing & LEAD - [00:48:47]
  • Over-communication - [00:51:47]
  • 3 Tech Lead Wisdom - [00:55:36]
  • _____

    Trenton Moss’s Bio

    Trenton is a business leader, trainer and coach who inspires everyone around him to achieve more than they think they can. His bestselling book, ‘Human Powered’, was published last year. It helps you gain all the people skills and EQ you need to succeed. He’s the founder and head coach at Team Sterka, a training and coaching business that creates high-performing teams. Previously, Trenton spent 15 years as founder and CEO at one of the UK’s first product design consultancies, Webcredible. When he’s not working, you’ll usually find him running around after his kids. Or sleeping. He loves a post-lunch power nap.

    Follow Trenton:

    • LinkedIn – linkedin.com/in/trentonmoss
    • Twitter – @trentonmoss100
    • Team Sterka – https://sterka.team/
    • _____

      Our Sponsors

      Skills Matter is the global community and events platform for software professionals. You get on-demand access to their latest content, thought leadership insights as well as the exciting schedule of tech events running across all time zones.

      Head on over to skillsmatter.com to become part of the tech community that matters most to you - it’s free to join and easy to keep up with the latest tech trends.


      Like this episode?

      Follow @techleadjournal on LinkedIn, Twitter, and Instagram.
      Pledge your support by becoming a patron.
      For episode show notes, visit techleadjournal.dev/episodes/116.

      ...more
      View all episodesView all episodes
      Download on the App Store

      Tech Lead JournalBy Henry Suryawirawan

      • 4.7
      • 4.7
      • 4.7
      • 4.7
      • 4.7

      4.7

      14 ratings


      More shows like Tech Lead Journal

      View all
      The Knowledge Project by Shane Parrish

      The Knowledge Project

      2,672 Listeners

      Software Engineering Radio - the podcast for professional software developers by team@se-radio.net (SE-Radio Team)

      Software Engineering Radio - the podcast for professional software developers

      273 Listeners

      The Changelog: Software Development, Open Source by Changelog Media

      The Changelog: Software Development, Open Source

      288 Listeners

      Software Engineering Daily by Software Engineering Daily

      Software Engineering Daily

      626 Listeners

      Talk Python To Me by Michael Kennedy

      Talk Python To Me

      583 Listeners

      Soft Skills Engineering by Jamison Dance and Dave Smith

      Soft Skills Engineering

      287 Listeners

      Thoughtworks Technology Podcast by Thoughtworks

      Thoughtworks Technology Podcast

      44 Listeners

      The InfoQ Podcast by InfoQ

      The InfoQ Podcast

      38 Listeners

      Syntax - Tasty Web Development Treats by Wes Bos & Scott Tolinski - Full Stack JavaScript Web Developers

      Syntax - Tasty Web Development Treats

      985 Listeners

      Today, Explained by Vox

      Today, Explained

      10,331 Listeners

      The Stack Overflow Podcast by The Stack Overflow Podcast

      The Stack Overflow Podcast

      63 Listeners

      The Big Take by Bloomberg

      The Big Take

      155 Listeners

      科技工作講 Tech Job N Talk by Tech Job N Talk 科技工作講

      科技工作講 Tech Job N Talk

      24 Listeners

      HBR On Leadership by Harvard Business Review

      HBR On Leadership

      170 Listeners

      The Pragmatic Engineer by Gergely Orosz

      The Pragmatic Engineer

      77 Listeners