In this podcast episode, Julian interviews Isaac Smit, a former member of the US Navy and current program manager at Amazon.

He discusses the challenges faced by veterans in the workplace and how we can support them better.

Isaac highlights two main difficulties veterans encounter: dealing with ambiguity and managing invisible disabilities like post-traumatic stress disorder (PTSD).

The transition from a highly structured military environment to a more ambiguous corporate setting can be challenging for veterans.

Additionally, the invisible disabilities that many veterans have may affect their cognitive abilities, including memory, and it's important for us as colleagues and managers to provide understanding and support.

Throughout the podcast, it becomes apparent that building trust with veterans and understanding them is crucial. It's important to offer assistance, be patient, and create an inclusive environment where veterans feel comfortable.

As employers and colleagues, we can be more supportive by acknowledging the sacrifices veterans have made, expressing gratitude for their service, and being open to conversations about their experiences (although not triggering them explicitly).

Moreover, as managers, we should be aware of the potential performance challenges veterans may face due to their disabilities and provide necessary support while respecting their privacy.

Expect a special, thought provoking episode and we are grateful for Isaac sharing openly about his experience and giving valuable tips.

As always there are wins and interesting books as well ...

Connect with Isaac on LinkedIn.

Books mentioned:
- The Untethered Soul
- The Art of War

Chapters:
00:00 Intro episode
02:44 Intro guest + topic
03:22 Wins
05:10 Isaac's background + leadership development work
09:00 Veterans moving into the corporate world
14:00 Effects of PTSD
17:40 Challenges for veteran family members
22:00 Civil job interview challenges for veterans
24:22 Tips for supporting veterans in the workplace
25:10 Provide structure for the work
26:20 Have empathy (e.g. for veterans with PTSD)
29:33 How can managers help?
32:34 Patience and acknowledgement of sacrifice
38:00 Watch out for triggers
41:10 Books (The Untethered Soul / The Art of War)
45:30 Wrap up and thanks
47:17 Outro

Thanks for listening and we'll be back next week.