The Ops Authority

122: Why Emotional Intelligence Matters in Your Operations Career


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Do you consider yourself emotionally intelligent? How do you measure emotional intelligence, and how can you use it to your benefit as an entrepreneur?

Today, I'm speaking with Cindy Sparrow about emotional intelligence. Specifically, what emotional intelligence is, and how we change as we grow.

What is Emotional Intelligence?
  • A set of social and emotional skills that influence how we view ourselves, our world, and how we respond to and impact the people and systems around us
  • How we use emotional information and in an effective and meaningful way
  • Emotions and thought happen at the same time so emotional intelligence is an essential life skill

For full show notes, visit theopsauthority.com/podcast/122.

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The Ops AuthorityBy Natalie Gingrich

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