Sure -- you might be working really hard, doing everything that is needed for testing your software, but is what you're doing really the most efficient way to test? In this episode Melissa Tondi, head of SQE at ShopatHome.com (and one of the best-known thought leaders in the quality engineering space) breaks down the testing process and helps us identify areas that traditionally cause the highest number of inefficiencies within test teams. So listen in and hear what it takes to build a world-class testing organization.